🖥️ Cracked Screen? Touch Not Working? Expert Display & Screen Repair in Johannesburg

Shattered screen? Display flickering? Touch unresponsive? Ghost touches driving you crazy? Your phone's screen is the window to everything – calls, messages, photos, apps. When it's damaged, your entire phone becomes frustrating or unusable. The good news? Most screen problems can be fixed same-day, and you don't have to lose your data.

⚡ Fast Track Your Repair: call Us or chat click here 👉  WhatsApp Us Now |👉  Book Free Diagnosis | 

🖥️ HERO SECTION — Symptom Validation

(“Know Your Fault by Symptom” Entry Point)

🖥️ Screen Acting Strange? Let’s Identify the Exact Fault — Not Guess

Cracked screen? Black display? Ghost touches? Lines, flickering, colour issues, or touch lag?
Not all screen problems mean the same repair — and replacing the wrong part wastes money.

This section helps you identify what’s actually failing inside your phone based on exact symptoms you can see and feel — before you commit to a repair.

🔍 Think of this as a digital X-ray for your phone:
We don’t just say “the screen is broken” — we identify whether it’s the glass, touch digitizer, display panel, backlight circuit, flex cable, or motherboard IC causing the problem.

🚨 If Any of These Look Familiar, You’re in the Right Place

You may be experiencing one or more of the following real-world screen symptoms:

• 📱 Screen cracked but still works (for now)
  
  

• ❌ Touch not responding or only works in some areas
  
  

• 👻 Ghost touches (phone types, scrolls, or opens apps by itself)
  
  

• 🌑 Screen completely black but phone still rings or vibrates
  
  

• 📺 Vertical or horizontal lines, flickering, or half-black display
  
  

• 🎨 Strange colours, negative/inverted colours, or colour tint
  
  

• 🛢️ Oil-slick / rainbow patterns under the glass
  
  

• 🟢 Green, pink, or white screen appearing suddenly
  
  

• 🧊 Sticky scrolling — swipes don’t register properly
  
  

• 🌫️ Grainy or uneven brightness (Mura effect) at low brightness
  
  

• 🔥 Burn-in or ghost images stuck on the screen
  
  

• 🖼️ Screen lifting or popping out of the frame
  
  

• 📡 No signal, Wi-Fi greyed out, or network searching after a drop or repair
  
  

Each of these symptoms points to a very different failure — and a very different repair cost.

⚠️ Why Guessing Is Expensive

Two phones can look “broken” but need completely different fixes:

• A black screen might be:
  
  

  • A dead OLED panel
    
    

  • OR a failed backlight circuit (screen still works — just not lit)
    
    

• Ghost touch could be:
  
  

  • A cracked digitizer
    
    

  • Electrical interference from a charger
    
    

  • OR a Touch IC failing on the motherboard
    
    

• Lines or colour issues might be:
  
  

  • Display panel damage
    
    

  • Flex cable heat stress
    
    

  • OR a display driver IC fault
    
    

🔧 Replacing the screen blindly doesn’t always fix the problem — and some shops stop there.

We diagnose first, repair once, and do it correctly.

🔦 Quick Self-Check You Can Try Right Now (Safe)

Black screen but phone seems on?
Try the Flashlight Test:

1. Turn the phone on
   
   

2. Shine a bright torch at the screen at an angle
   
   

3. Look closely for a faint image
   
   

✅ If you see a faint image:
Your screen may be working — the backlight circuit or driver IC has failed.

❌ If you see nothing at all:
Likely a dead display panel or display IC issue.

(We’ll confirm this professionally before any repair.)

🚦 QUICK SYMPTOM SELECTOR

Find Your Screen or Touch Problem in Seconds

Tap the option that matches what your phone is doing right now.
Each symptom links to a detailed explanation, risks, repair options, and pricing below.

🟥 Physical Damage (Cracks, Breaks, Lifting)

💔 Screen Cracked but Touch Still Works

• Glass cracked or shattered
  
  

• Display and touch still mostly usable
  
  

• Cracks spreading over time
  
  

👉 Likely fault: Cover glass cracked (display still intact)
👉 Fix: Screen assembly replacement
👉 Risk if ignored: Cuts, water ingress, sudden touch/display failure
🔗 Jump to: Cracked Screen Section

💥 Screen Cracked + Touch or Display Not Working

• Screen shattered
  
  

• Touch dead or screen black/lines
  
  

👉 Likely fault: Digitizer and/or display panel damaged
👉 Fix: Full screen replacement
👉 Urgency: HIGH – phone can fail completely at any moment
🔗 Jump to: Cracked Screen Not Working

🖼️ Screen Lifting / Coming Out of Frame

• Visible gap between screen and frame
  
  

• Screen pops up when pressed
  
  

👉 Likely fault: Swollen battery (DANGEROUS) or adhesive failure
👉 Fix: Battery replacement + screen reseal
👉 Urgency: CRITICAL if battery swollen
🔗 Jump to: Screen Lifting

🟧 Touch Problems (No Response, Ghost Touch, Lag)

👆 Touch Screen Not Responding (Fully or Partially)

• Screen looks fine but won’t register touch
  
  

• Some areas work, others don’t
  
  

👉 Likely fault: Digitizer damage or Touch IC failure
👉 Fix: Screen replacement or micro-soldering repair
🔗 Jump to: Touch Not Working

👻 Ghost Touch (Phone Types by Itself)

• Apps open by themselves
  
  

• Phone scrolls or types randomly
  
  

👉 Likely fault: Damaged digitizer, Touch IC failure, or EMI interference
👉 Fix: Screen replacement or Touch IC repair
⚠️ Risk: Can call contacts, send messages, or delete data
🔗 Jump to: Ghost Touch Issues

🧊 Sticky Scrolling / Touch Lag

• Swipes need multiple attempts
  
  

• Scrolling feels delayed or “sticky”
  
  

👉 Likely fault: Digitizer trace degradation or heavy EMI noise
👉 Fix: Screen replacement or grounding correction
🔗 Jump to: Touch Lag / Sticky Scrolling

🟨 Display Problems (Black Screen, Lines, Colours)

🌑 Screen Black but Phone Still On

• Phone rings, vibrates, or makes sounds
  
  

• Screen appears completely dead
  
  

👉 Quick test: Flashlight Test
👉 Likely fault: Backlight circuit, display IC, or dead OLED panel
👉 Fix: Board-level repair or screen replacement
🔗 Jump to: Black Screen Diagnosis

📺 Lines, Flickering, or Half Screen Black

• Vertical or horizontal lines
  
  

• Flickering brightness
  
  

• One side of screen dark
  
  

👉 Likely fault: Display panel damage, flex cable stress, or display IC failure
👉 Fix: Screen replacement or IC repair
🔗 Jump to: Lines & Flickering

🎨 Strange Colours / Negative Colours

• Colours inverted or washed out
  
  

• Screen looks like photo negative
  
  

👉 Likely fault: Dirty/loose LCD connection or display driver issue
👉 Fix: Connector cleaning or screen replacement
🔗 Jump to: Colour Issues

🛢️ Oil-Slick / Rainbow Patterns Under Glass

• Shimmering rainbow or oil-like patches
  
  

• Patterns visible under the glass
  
  

👉 Likely fault: Moisture ingress or extreme pressure damage
👉 Fix: Screen replacement + internal cleaning
🔗 Jump to: Moisture Damage

🌫️ Grainy Screen / Uneven Brightness (Mura Effect)

• Grainy texture at low brightness
  
  

• Patchy or uneven shading
  
  

👉 Likely fault: OLED calibration defect or aging panel
👉 Fix: Screen replacement (no software fix)
🔗 Jump to: Mura & Brightness Issues

🔥 Burn-In / Ghost Images Stuck on Screen

• Keyboard or icons permanently visible
  
  

• Status bar burned in
  
  

👉 Likely fault: OLED pixel wear
👉 Fix: Screen replacement only
🔗 Jump to: Burn-In

🟢 Green / Pink / White Screen (Sudden)

• Screen turns solid green, pink, or white
  
  

• Common on iPhone 13/14 Pro
  
  

👉 Likely fault: Hybrid display IC + software stress failure
👉 Fix: Screen replacement or IC-level repair
🔗 Jump to: Screen of Death

🟦 Network & Connectivity Symptoms (Often Missed)

📡 No Service / Searching for Signal

• Signal bars gone
  
  

• Phone constantly searching
  
  

👉 Likely fault: Loose antenna, missing screws, or board damage
👉 Fix: Antenna reseat or motherboard repair
🔗 Jump to: No Signal Issues

📶 Wi-Fi Greyed Out / Won’t Turn On

• Wi-Fi toggle disabled
  
  

• Can’t enable Wi-Fi at all
  
  

👉 Likely fault: Wi-Fi IC solder joint failure
👉 Fix: Board-level micro-soldering repair
🔗 Jump to: Wi-Fi IC Repair

🟩 Not Sure Which One Applies?

If your phone shows multiple symptoms, or you’re unsure which category fits:

🟢 WhatsApp us a photo or short video
🟢 Walk in for a free diagnostic
🟢 We test before we replace anything

MAIN SYMPTOM SECTIONS 

1. Cracked Screen — Touch & Display Still Work

Anchor: #cracked-screen-works

You see / feel: Visible glass cracks, spiderweb, or chips — phone still displays image and touch works.

Quick checks (safe):

• Tap corners lightly (no sharp pain).
  
  

• Remove screen protector to check if crack is on protector.
  
  

Likely causes (plain):

• Cover glass shattered but digitizer/display intact.
  Tech note: On many phones the glass is fused; on budget models a “glass-only” repair may be possible but for laminated flagships the full assembly must be changed.
  
  

What we do in shop:

• Inspect if cracks reach digitizer.
  
  

• Show you the difference between Standard / OEM-Quality / Original.
  
  

• Recommend immediate screen protector or packing tape if shards risk.
  
  

Repair & time: Full screen assembly replacement (most models) — 45 min–2 hours.
Typical cost: R500–R3,200 (see pricing table).
Urgency: Medium — fix within 1–2 weeks. Risk: cuts, water ingress, spreading damage.

2. Cracked Screen + Touch or Display Not Working

Anchor: #cracked-screen-not-working

You see / feel: Cracked glass + dead touch/black areas/lines.

Quick checks (safe):

• Try flashlight test (see Black Screen).
  
  

• Remove protector and try power cycle.
  
  

Likely causes:

• Digitizer or display panel damage; possible display flex cable tear.
  Tech note: Laminated OLEDs often require full assembly replacement; cracks can sever digitizer traces.
  
  

What we do in shop:

• Connect test screen to isolate motherboard vs panel fault.
  
  

• Use JCID DL400 Pro/Integrated tester to check panel and touch response before opening.
  
  

Repair & time: Screen assembly replacement; if flex or IC damage → board-level micro-soldering. 1–3 hours.
Typical cost: R800–R4,800+ depending on model & IC work.

Urgency: High — can fully fail anytime. Risk: more expensive board damage if left.

3. Screen Lifting / Gap (Possible Swollen Battery)

Anchor: #screen-lifting

You see / feel: Screen separating from frame; gap; screen pops out when pressed.

Quick checks (safe):

• Don’t press down. Check for bulging back. Stop charging.
  
  

Likely causes:

• Swollen battery (urgent), degraded adhesive, frame bend.
  Tech note: Battery swelling is hazardous (thermal runaway risk).
  
  

What we do in shop:

• Immediate triage: isolate battery, safe discharge if needed, battery replacement + reseal screen.
  
  

• Inspect for additional damage (connector stress).
  
  

Repair & time: Battery replacement + re-adhesive: 30–90 minutes. If battery swollen — emergency priority.
Typical cost: Battery R400–R1,200 + reseal service.

Urgency: CRITICAL if battery swelling suspected. Stop using phone.

4. Touch Not Responding (Full or Partial)

Anchor: #touch-not-working

You see / feel: Display looks normal but taps/swipes fail or only zones work.

Quick checks (safe):

• Reboot device; try Safe Mode (Android).
  
  

• Remove screen protector and case.
  
  

• Try cleaning with microfiber cloth.
  
  

Likely causes:

• Digitizer damage, torn flex cable, Touch IC failure, water damage.
  Tech note: Touch IC failures require micro-soldering on motherboard; often misdiagnosed as “screen” by amateur shops.
  
  

What we do in shop:

• JCID touch test; connector inspection; connect known-good screen to isolate motherboard vs screen.
  
  

• If Touch IC: micro-soldering (reball/replacement) and grounding verification.
  
  

Repair & time: Screen replacement (if digitizer) — 1–2 hours; Touch IC micro-soldering — 2–4 hours.
Typical cost: R1,000–R2,400 (IC work higher).
Urgency: High — can lead to unusable phone and ghost touches.

5. Ghost Touches (Random Inputs / Self-typing)

Anchor: #ghost-touch

You see / feel: Phone types, calls, opens apps without touching — dangerous and unpredictable.

Quick checks (safe):

• Remove charger & magnetic mounts (isolate EMI).
  
  

• Reboot; test in Airplane Mode.
  
  

Likely causes:

• Damaged digitizer, Touch IC failure, EMI from chargers/mounts, grounding issues, water ingress.
  Tech note: EMI from cheap chargers or magnetic mounts can inject noise causing false capacitive readings.
  
  

What we do in shop:

• EMI isolation tests, DC power supply monitoring for shorts, micro-soldering, connector cleaning.
  
  

• If hardware: digitizer replacement or IC micro-soldering. If EMI: advise better accessories and grounding repair.
  
  

Repair & time: Diagnosis-first approach; likely screen replacement or IC repair — 1–3 hours.
Typical cost: R800–R2,200.
Urgency: High — privacy & safety risk (calls, payments).

6. Sticky Scrolling / Touch Lag

Anchor: #sticky-scrolling

You see / feel: Swipes require multiple attempts, scrolling “sticks” then jumps.

Quick checks (safe):

• Check storage space (free >10%).
  
  

• Boot to Safe Mode; remove recently installed apps.
  
  

• Remove screen protector; clean screen.
  
  

Likely causes:

• Digitizer trace degradation, low storage causing system lag, EMI, or software issues.
  Tech note: Storage <10% can cause UI lag mimicking digitizer problems.
  
  

What we do in shop:

• Software triage (cache, safe mode), JCID touch mapping, hardware inspection.
  
  

• If hardware: replace screen or fix connector/grounding.
  
  

Repair & time: Software fix: minutes; Screen/flex: 1–2 hours.
Typical cost: R0 (software) – R1,600+ (hardware).

7. Black Screen — Phone On (Flashlight Test)

Anchor: #black-screen-flashlight-test

You see / feel: Phone rings/vibrates but the display is black.

Flashlight Test (do this now):

• Shine a strong light at angle on screen.
  
  

  • Faint image visible → backlight failure (backlight LED / driver IC).
    
    

  • No image at all → likely dead display panel or display IC.
    
    

Likely causes:

• Backlight circuit failure (LCD), display driver IC, dead OLED panel, display flex/connector failure.
  
  

What we do in shop:

• DC bench test (measure LED/backlight behavior), JCID screen connect test, isolate board vs display.
  
  

• Use DC power supply to check boot current draw (shorts/IC faults).
  
  

Repair & time: Backlight/driver fix or screen replacement — 1–3 hours.
Typical cost: R800–R3,500 depending on panel and IC work.

Urgency: Medium–High — diagnose quickly to avoid extra board damage.

8. Lines, Flicker, Half-Screen Black

Anchor: #lines-flicker

You see / feel: Vertical/horizontal lines, flicker, half of screen black or distorted.

Quick checks (safe):

• Boot to safe mode; connect to external display if possible (some models).
  
  

• Slight pressure at edges (do not force) to see if image changes — indicates flex/connector.
  
  

Likely causes:

• Panel damage, torn flex cable, display driver IC failure, thermal stress on flex bonding.
  Tech note: Thermal stress from processor heat can degrade flex bonding producing permanent lines (common in S21+ series).
  
  

What we do in shop:

• JCID panel diagnostic, flex/connector inspection, display IC board-level testing and micro-soldering.
  
  

Repair & time: Screen replacement or IC/flex soldering — 1–3 hours.
Typical cost: R900–R4,800.

Urgency: High — lines often indicate progressive failure.

9. Colour Issues: Negative / Inverted Colours / Oil-Slick / Mura / Burn-in

Anchor: #colour-issues

You see / feel:

• Colors inverted / negative look;
  
  

• Oil-slick rainbow patches under glass;
  
  

• Grainy Mura effect at low brightness;
  
  

• Burn-in (permanent ghost images).
  
  

Quick checks (safe):

• Toggle colour filters in accessibility to test (software vs hardware).
  
  

• Flashlight test & look for water/moisture signs.
  
  

Likely causes & tech notes:

• Negative colours: loose LCD connection or driver issue.
  
  

• Oil-slick / rainbow: moisture ingress or pressure delamination.
  
  

• Mura: OLED calibration/manufacturing defect (not usually fixable by software).
  
  

• Burn-in: OLED pixel wear — replacement only.
  
  

• OLED oxidation: black “ink” spots caused by moisture/oxygen breaching encapsulation and oxidizing organic material — spots grow.
  
  

What we do in shop:

• Inspect for moisture; use desiccation/ultrasonic cleaning where salvageable; recommend replacement for burn-in/Mura.
  
  

• For negative colours we try connector clean and JCID tests.
  
  

Repair & time: Ranges widely — cleaning vs panel replacement. 1–3 hours.
Typical cost: R800–R6,800 (flagship OLEDs higher).

Urgency: Depends — burn-in permanent; moisture needs attention to stop spread.

10. Sudden Green / Pink / White Screen (“Screen of Death”)

Anchor: #screen-of-death

You see / feel: Sudden green/white/pink screen, often during/after iOS update on iPhone 13/14 Pro series.

Likely causes:

• Hybrid failure: marginal connector bonding + software stress.
  Tech note: Updates can stress fragile connections; sometimes temporary but often requires hardware intervention.
  
  

What we do in shop:

• Re-seat connectors, run JCID and DC bench tests, micro-soldering for display IC where needed.
  
  

Repair & time: Diagnose-first; likely IC repair or screen replacement — 1–4 hours.
Typical cost: R1,200–R4,800+.

Urgency: High — can render phone unusable.

11. Network & Wi-Fi Problems After Drop or Repair

Anchor: #network-wifi-issues

You see / feel: No service/searching, SIM issues, Wi-Fi greyed out.

Quick checks (safe):

• Toggle Flight Mode; check SIM seating; check other networks.
  
  

• If Wi-Fi greyed out — try factory reset only after backup.
  
  

Likely causes:

• Loose antenna, screws, coax, or torn flex; Wi-Fi IC solder joint failure; thermal crack in RF circuits.
  Tech note: Repaired phones often lose signal due to missed screws or misseated antennas.
  
  

What we do in shop:

• Antenna reseat, connector and screw checks, micro-soldering for Wi-Fi IC, spectrum/grounding tests.
  
  

Repair & time: 30 mins–3 hours depending on IC work.
Typical cost: R600–R2,500.

Urgency: Medium — affects usability; can be security risk if intermittent.

WHAT WE DO DIFFERENTLY (Shop Differentiators to show on each block)

• Integrated testing before opening (JCID DL400 Pro) — test panel & True Tone copy.
  
  

• Biometric calibration & fingerprint training for Pixel/Xiaomi when needed.
  
  

• DC power-supply bench tests to check boot currents & short diagnostics.
  
  

• Board-level micro-soldering (Touch IC / Display IC / Wi-Fi IC) — not just “replace screen”.
  
  

• True Tone & Face ID preservation workflows for iPhone (we transfer calibration data when possible).
  
  

• Dust-free assembly & 6-month warranty on parts & labor.
  (These should be short bullets on each symptom block or a consistent right-column callout.)
  
  

🛠️ CAN I FIX THIS MYSELF?

Safe Checks vs Dangerous DIY (Read This Before You Try Anything)

Some screen and touch problems can be safely checked at home.
Others should NEVER be attempted without professional tools — they often turn a small repair into a motherboard replacement.

Use this guide to avoid costly mistakes.

✅ SAFE DIY CHECKS (Won’t Damage Your Phone)

These steps are low risk and can help you confirm whether the problem is software, accessory-related, or hardware.

🔦 Flashlight Test (Black Screen Diagnosis)

Safe to try

How:
Shine a strong flashlight at an angle on the screen in a dark room.

Result means:

• Faint image visible → Backlight failure (LCD)
  
  

• No image → Dead display panel or display IC
  
  

✔️ Safe
❌ Won’t fix the issue — only helps diagnosis

🔌 Remove Chargers, Cables & Magnetic Mounts

Safe & recommended

Why:
Cheap chargers and magnetic mounts can cause EMI (electromagnetic interference), leading to:

• Ghost touch
  
  

• Sticky scrolling
  
  

• Random inputs
  
  

If the problem stops after unplugging → accessory is the cause.

📴 Safe Mode Test (Android)

Safe

How:
Boot into Safe Mode (no third-party apps load).

If touch works in Safe Mode:
→ A downloaded app is causing lag or false touch.

✔️ Fix by removing recent apps
❌ Not a hardware fix

💾 Storage Space Check

Safe but often ignored

If storage is below 10%, phones may show:

• Touch delay
  
  

• App freezing
  
  

• Input lag mimicking digitizer failure
  
  

✔️ Free space and reboot
❌ If symptoms persist → hardware issue

🔄 Forced Reboot / “Simulated Battery Reset”

Safe

Useful for:

• Frozen black screens
  
  

• Unresponsive display
  
  

Examples:

• Samsung: Hold Volume Down + Power for 8–10 seconds
  
  

• iPhone: Press Vol Up → Vol Down → Hold Power
  
  

✔️ Safe
❌ No effect on physical screen damage

🧼 External Screen Cleaning

Safe

Use microfiber cloth only.
Avoid liquids, alcohol, or sprays near edges.

✔️ Removes oils causing poor touch detection
❌ Won’t fix internal damage

⚠️ DANGEROUS DIY (High Risk – Do NOT Attempt)

These actions regularly turn R800 repairs into R5,000+ board damage.

🔧 Re-seating Screen Connectors at Home

❌ EXTREMELY DANGEROUS

Why:

• Screen connectors are live even when powered off
  
  

• One slip can short:
  
  

  • Display IC
    
    

  • Touch IC
    
    

  • CPU data lines
    
    

💥 Common result: dead motherboard

🔥 Heating the Screen (Hairdryer / Heat Gun)

❌ VERY DANGEROUS

Why:

• Overheats OLED layers
  
  

• Warps frame
  
  

• Damages Face ID, fingerprint sensors
  
  

• Weakens flex cable bonding
  
  

💥 Often causes permanent lines or black screen

🧲 Using Magnets to “Fix” Ghost Touch

❌ MYTH & DANGEROUS

Magnets introduce EMI and:

• Worsen ghost touch
  
  

• Damage compasses & sensors
  
  

• Corrupt display grounding
  
  

💧 Liquid “Cleaning” Under Screen

❌ SEVERE DAMAGE RISK

Alcohol or sprays:

• Penetrate OLED layers
  
  

• Corrode connectors
  
  

• Spread moisture under glass
  
  

💥 Often leads to expanding black spots (OLED oxidation)

🔁 Replacing Just the Glass on Laminated Screens

❌ NOT DIY-SAFE

Modern OLED screens are fully laminated:

• Glass-only replacement requires cleanroom, vacuum laminator, LOCA control
  
  

💥 DIY attempts destroy the display panel underneath

🔌 Using Cheap Third-Party Chargers

❌ SILENT DAMAGE

Low-quality chargers cause:

• EMI ghost touch
  
  

• Display driver instability
  
  

• Touch IC degradation over time
  
  

🧠 Why DIY Often Fails (The Technical Truth)

• Touch IC failures require micro-soldering, not parts swapping
  
  

• OLED oxidation spreads once exposed to air
  
  

• Thermal stress weakens flex cable bonding
  
  

• Improper grounding causes false touch inputs
  
  

• No calibration tools → fingerprint, True Tone, brightness errors
  
  

DIY fixes don’t address these — professionals do.

🧪 What We Do Instead (Why Our Repairs Last)

• JCID integrated testing before opening the phone
  
  

• DC power-supply analysis to detect shorts & IC failure
  
  

• Biometric calibration (Pixel, Xiaomi, Samsung)
  
  

• Display & Touch IC micro-soldering
  
  

• EMI grounding correction
  
  

• True Tone / Face ID preservation (where supported)
  
  

✅ Bottom Line

✔️ Safe DIY:
Diagnosis, testing, cleaning, rebooting, Safe Mode

❌ Dangerous DIY:
Opening the phone, heating, re-seating connectors, liquids, magnets

If safe steps don’t fix it → professional repair is the cheapest option

📲 READY FOR A SAFE FIX?

• WhatsApp us a photo or video for free advice
  
  

• Walk in for a free diagnostic
  
  

• Book an express repair slot (same day on most models)
  
  

We test before we replace. We repair what others replace.

💰 PRICING (After Diagnosis — No Surprises)

Honest pricing starts with proper diagnosis

Screen and touch repairs cannot be priced blindly.
Two phones with the same symptom can have very different internal faults — and fixing the wrong thing first wastes your money.

That’s why we test before we quote.

🔍 Why Diagnosis Comes First

The following look identical to customers but require very different repairs:

• Black screen → dead OLED or backlight driver IC
  
  

• Touch not working → digitizer damage or Touch IC failure
  
  

• Ghost touch → screen defect or EMI grounding issue
  
  

• Lines on screen → panel damage or flex cable thermal stress
  
  

• No service / Wi-Fi greyed out → loose antenna or motherboard IC fault
  
  

💡 Diagnosis prevents unnecessary screen replacement.

🧪 What Our Diagnostic Includes (Free)

Before giving any price, we perform:

• Integrated screen & touch testing (JCID / panel testers)
  
  

• Connector & flex inspection
  
  

• DC power-supply current analysis (shorts, IC faults)
  
  

• EMI & grounding checks
  
  

• Software isolation (Safe Mode / boot behaviour)
  
  

📌 You pay nothing unless you approve the repair.

🧾 Typical Price Ranges (Guideline Only)

Final pricing depends on model, part grade, and diagnosis result.

📱 Screen & Touch Repairs

• Budget Android (LCD): R600 – R1,200
  
  

• Mid-range OLED: R1,200 – R2,500
  
  

• Flagship OLED (Samsung / iPhone): R2,500 – R6,800
  
  

👆 Touch IC / Display IC (Board-Level Repair)

• Touch IC micro-soldering: R1,500 – R3,500
  
  

• Display / backlight driver IC: R1,800 – R4,500
  
  

(Often cheaper than replacing the entire screen)

🔋 Battery-Related Screen Issues

• Battery replacement (screen lifting cases): R400 – R1,200
  
  

• Battery + reseal + screen safety inspection: quoted after check
  
  

📡 Network & Wi-Fi IC Repairs

• Antenna / connector repair: R600 – R1,200
  
  

• Wi-Fi IC micro-soldering: R1,500 – R2,800
  
  

🧩 Part Quality Options (You Choose)

We explain and show all options before fitting anything.

Grade

What It Means

Best For

OEM New

Factory original

Maximum quality

OEM Refurb

Original panel, refurbished glass

Best value

S+ Grade

Original materials, third-party assembly

High quality, lower cost

A+ Grade

Fully compatible aftermarket

Budget-friendly

💡 We never downgrade parts without consent.

⚠️ Why “Cheap Screen Prices” Cost More Later

Low quotes often mean:

• No testing (wrong part replaced)
  
  

• Poor-quality panels (ghost touch, burn-in, dim display)
  
  

• No IC repair capability (screen replaced repeatedly)
  
  

• Missing calibration (fingerprint, brightness, True Tone issues)
  
  

• No warranty support
  
  

Our price includes diagnosis, calibration, and warranty.

⏱️ Repair Timeframes

• Most screen replacements: Same day
  
  

• IC / board-level repairs: 1–3 working days
  
  

• Rare or imported parts: quoted upfront
  
  

No endless delays. No “we’re still checking”.

🧠 Bottom Line on Pricing

✔️ We diagnose first
✔️ We explain your options
✔️ You approve before we repair
✔️ You pay once — not twice

📲 Ready for Your Quote?

• WhatsApp a photo or short video for pre-assessment
  
  

• Walk in for a free diagnosis
  
  

• Book express repair (priority service available)
  
  

The cheapest repair is the one done correctly the first time.

🧯 WHY REPAIRS FAIL ELSEWHERE

(And How We Prevent It)

Many customers visit us after a failed repair elsewhere.
The phone looks fixed — but problems return days or weeks later.

Here’s why.

❌ 1. “Screen Replacement” Without Proper Diagnosis

What usually happens:

• Screen replaced without testing
  
  

• Touch or display IC fault ignored
  
  

• Symptom temporarily masked, not fixed
  
  

Result:

• Ghost touch returns
  
  

• Touch stops responding
  
  

• Screen goes black again
  
  

What we do instead:

• Test with integrated screen tools before opening
  
  

• Use DC power-supply analysis to confirm IC health
  
  

• Replace only what’s actually faulty
  
  

❌ 2. Cheap or Wrong-Grade Screens

Common issues:

• Aftermarket panels with poor grounding
  
  

• Incorrect brightness calibration
  
  

• Inaccurate colours or fast burn-in
  
  

• Touch lag or phantom input
  
  

Result:

• “New screen feels worse than the old one”
  
  

• Repeat visits, no warranty support
  
  

What we do instead:

• Explain OEM vs Refurb vs S+/A+ clearly
  
  

• Match panel grade to your usage and budget
  
  

• Test brightness, colour, and touch accuracy before sealing
  
  

❌ 3. No Calibration After Repair

Modern phones require calibration after screen replacement.

Ignored by many shops:

• Fingerprint sensors (Pixel, Xiaomi, Samsung)
  
  

• True Tone (iPhone)
  
  

• Ambient brightness tuning
  
  

Result:

• Fingerprint doesn’t work
  
  

• Screen too dim or too bright
  
  

• Battery drains faster
  
  

What we do instead:

• Biometric calibration tools
  
  

• True Tone data transfer where supported
  
  

• Post-repair sensor validation
  
  

❌ 4. Heat Damage During Removal

What goes wrong:

• Heat guns or hairdryers used aggressively
  
  

• OLED layers damaged
  
  

• Flex cables weakened
  
  

• Frame warped
  
  

Result:

• Lines appear days later
  
  

• Screen turns green/white
  
  

• Touch zones fail
  
  

What we do instead:

• Controlled heating
  
  

• Proper separation tools
  
  

• Thermal protection for sensitive components
  
  

❌ 5. Missing Screws, Shields & Grounding

Often overlooked:

• Internal shields not refitted
  
  

• Screws missing or swapped
  
  

• Antenna grounding compromised
  
  

Result:

• Ghost touch (EMI noise)
  
  

• Poor signal or Wi-Fi drops
  
  

• Random screen behaviour
  
  

What we do instead:

• Full reassembly checklist
  
  

• Correct screw mapping
  
  

• EMI grounding verification
  
  

❌ 6. No Board-Level Repair Capability

Some faults cannot be solved by parts replacement alone.

Examples:

• Touch IC failure
  
  

• Display/backlight driver IC
  
  

• Wi-Fi IC solder cracks
  
  

What many shops do:

• Replace screens repeatedly
  
  

• Tell customers “the phone is bad”
  
  

What we do instead:

• Micro-soldering & IC repair
  
  

• DC bench diagnostics
  
  

• Repair the board, not just the symptom
  
  

❌ 7. Moisture Ignored or Poorly Cleaned

What happens elsewhere:

• Screen replaced without moisture inspection
  
  

• Corrosion continues under connectors
  
  

Result:

• Expanding black spots (OLED oxidation)
  
  

• Sudden failure weeks later
  
  

What we do instead:

• Internal moisture inspection
  
  

• Proper cleaning and neutralisation
  
  

• Honest advice if damage is beyond safe repair
  
  

❌ 8. No Meaningful Warranty

Common scenario:

• “Warranty void if opened”
  
  

• No coverage for touch issues
  
  

• Blame shifted to the customer
  
  

Result:

• Customer pays twice
  
  

What we do instead:

• Written warranty on parts & labour
  
  

• IMEI-based tracking
  
  

• Clear exclusions explained upfront
  
  

🧠 The Real Cost of a Failed Repair

Scenario

First Repair

Second Repair

Total

Cheap screen, no diagnosis

R900

R2,500

R3,400

Wrong repair choice

R1,200

R3,000

R4,200

Proper diagnosis (us)

R2,200

R0

R2,200

💡 The cheapest repair is the one done correctly the first time.

🛡️ Our Repair Philosophy (Why This Matters)

• Diagnose first
  
  

• Explain clearly
  
  

• Use correct-grade parts
  
  

• Calibrate after repair
  
  

• Warranty what we fix
  
  

No shortcuts. No guessing.

📲 Been Burnt Before?

If you’ve had:

• Multiple screen replacements
  
  

• Touch issues that “never go away”
  
  

• A phone that failed again after repair
  
  

👉 Bring it in. We’ll tell you the truth — even if it’s not profitable for us.

• Free diagnosis
  
  

• WhatsApp photo/video pre-check
  
  

• No pressure, no surprises
  
  

🛡️ WARRANTY + QUALITY GUARANTEE

Real Protection. No Excuses. No Guesswork.

We don’t just fix phones — we stand behind our work.

Every repair is covered by a written warranty, tracked by IMEI, and supported by post-repair testing. If something isn’t right, we fix it.

✅ What Our Warranty Covers

Our warranty applies to both parts and workmanship for the period stated on your invoice.

📱 Screen & Touch Repairs

Covered:

• Touch responsiveness issues
  
  

• Display defects (lines, flicker, dead pixels)
  
  

• Ghost touch caused by repaired components
  
  

• Adhesive failure or screen lifting related to our repair
  
  

🔧 Board-Level & IC Repairs

Covered:

• Touch IC micro-soldering
  
  

• Display / backlight driver IC
  
  

• Wi-Fi IC repairs
  
  

• Signal-related solder repairs
  
  

✔️ If the same fault returns due to our workmanship, we fix it.

🔋 Battery-Related Repairs

Covered:

• Battery swelling related to replacement
  
  

• Power instability caused by replaced battery
  
  

• Adhesive and resealing workmanship
  
  

❌ What’s Not Covered (Clear & Fair)

To protect both sides, warranty does not cover:

• New physical damage (drops, cracks, pressure marks)
  
  

• Liquid or moisture exposure after repair
  
  

• Software issues, OS updates, or app-related faults
  
  

• Damage caused by third-party accessories (cheap chargers, cables)
  
  

• Normal OLED wear (burn-in over time)
  
  

These exclusions are explained before repair, not after.

🧾 Warranty Duration (Typical)

Repair Type

Warranty

Screen replacement

3–6 months

Touch / Display IC

1–3 months

Battery replacement

3 months

Antenna / connector repair

1–3 months

📌 Final warranty period depends on part grade and repair type — clearly stated on your invoice.

🔍 Quality Control — What We Test Before You Leave

Every repaired phone goes through a post-repair checklist:

• Full touch grid test
  
  

• Display brightness & colour validation
  
  

• Ghost touch & EMI stability check
  
  

• Fingerprint / Face ID / sensor test
  
  

• Charging & thermal behaviour
  
  

• Network, Wi-Fi & Bluetooth check
  
  

No rushed handovers. No “come back if it fails”.

🔐 IMEI-Based Repair Tracking

Your repair is linked to your device IMEI, which means:

• Exact parts & work logged
  
  

• Warranty validated instantly
  
  

• No arguments or lost receipts
  
  

• Faster support if you return
  
  

🧠 Our Quality Promise

If we believe a repair:

• Won’t last
  
  

• Risks further damage
  
  

• Isn’t worth your money
  
  

👉 We’ll tell you upfront — even if it means turning the job away.

🏆 Why This Warranty Is Different

Most warranties fail because:

• No diagnosis was done
  
  

• No calibration was performed
  
  

• No documentation exists
  
  

Ours works because:

• We test first
  
  

• We calibrate correctly
  
  

• We track by IMEI
  
  

• We stand behind our work
  
  

📲 Covered. Protected. Confident.

When you repair with us, you’re not gambling — you’re covered.

• Free diagnosis
  
  

• Written warranty
  
  

• IMEI-backed repairs
  
  

• Quality you can verify before leaving
  
  

👉 Book your repair or WhatsApp us now

We don’t just fix phones. We fix them properly.

⭐ WHY CUSTOMERS TRUST US

• We diagnose before we repair
  No guessing. No unnecessary screen replacements. We test first and explain what’s actually wrong.
  
  

• We repair at component level — not just part swapping
  Touch IC, display IC, Wi-Fi IC, and board-level faults are fixed properly, not masked.
  
  

• We use professional diagnostic equipment
  Integrated screen testers, DC power-supply analysis, and calibration tools — the same standards used by authorised centres.
  
  

• We explain options clearly, not push the most expensive fix
  OEM, refurbished, S+ and A+ grades explained upfront. You choose what fits your budget.
  
  

• We calibrate after repair
  Fingerprint sensors, True Tone, brightness and touch accuracy are checked — not ignored.
  
  

• We protect what matters
  Face ID, fingerprint, and device data are handled carefully. No shortcuts.
  
  

• We test every phone before handover
  Touch grid, display quality, network, Wi-Fi, charging, thermal behaviour — all verified.
  
  

• Our work is IMEI-tracked and warranty-backed
  Repairs are logged to your device, not just a paper slip. Support is fast and fair.
  
  

• We’re honest — even when it costs us
  If a repair isn’t worth doing or won’t last, we tell you upfront.
  
  

• We fix phones others couldn’t
  Many customers come to us after failed repairs elsewhere — and leave with a working phone.
  
  

• We respect your time
  Same-day repairs on most screen issues. Clear timelines when board work is needed.
  
  

• No pressure, no surprises
  Free diagnosis. Clear pricing. Approval before any work starts.
  
  

✅ READY TO FIX IT PROPERLY?

You’ve identified the symptom.
You understand the risks of guessing.
You’ve seen how we diagnose, repair, and protect your phone.

Now choose the safe, lasting fix.

📲 Choose How You Want to Start

• WhatsApp us a photo or short video
  Get a quick pre-check and honest advice before you come in.
  
  

• Walk in for a FREE diagnosis
  No booking needed. No obligation to repair.
  
  

• Book an express repair
  Priority service for same-day screen repairs (where available).
  
  

🔧 What Happens Next (No Surprises)

• We test your phone properly
  
  

• We explain what’s wrong — clearly
  
  

• You choose the repair option
  
  

• We fix it, test it, and warranty it
  
  

You approve everything before any work starts.

🛡️ Why This Is the Smart Choice

• No guessing
  
  

• No repeat repairs
  
  

• No cheap parts pushed on you
  
  

• No “come back if it fails” excuses
  
  

Just a phone that works — and stays working.

💬 Still Not Sure?

That’s okay.

Bring it in.
We’ll tell you the truth — even if the answer is “don’t fix it.”

👉 FIX IT ONCE. FIX IT RIGHT.

📍 Walk in today
📲 WhatsApp us now
🛠️ Trusted. Tested. Warranty-backed.

Most repairs fail because they start with guessing.
Ours start with diagnosis.

📞 Cracked Screen? Touch Not Working? Lines on Display? We Fix It Fast — and Properly.

Whether it’s a simple screen replacement or a complex touch IC failure, we diagnose the exact issue and give you the best repair option.

👉 Book Your Free Screen & Display Diagnostic Today

📍 Fast, safe, and professional repairs — with your data fully protected.