⚡ Charging & Battery Problems — Phone Not Holding Power?
Your phone dies in the middle of the day or won’t charge at all — we know how that stops your plans and raises stress.
Common signs you’ll see:
Phone not charging or charging intermittently.
Battery drains fast or dies at low percentage.
Charger only works at certain angles (loose port).
Phone gets hot while charging.
Swollen battery or sudden shutdowns.
What’s likely happening:
This points to a failing battery, damaged charging port, or power-management faults on the board. Software glitches can also cause rapid drain. These issues are common and fixable with a charging port repair or battery replacement — and often your data can be recovered.
Quick non-tech tip:
Avoid using damaged chargers and stop charging a swollen battery.
🔧 Bring your phone to Cell Doctor for a fast battery test and same-day replacement or charging port repair — WhatsApp us now or search “battery replacement near me in Rosettenville” to book
Is your phone refusing to charge? Does your battery die by lunchtime? Charger only working at weird angles? These frustrating charging and battery problems affect thousands of phones daily – but they're usually quick and affordable to fix.
⚡ Fast Track Your Repair: Click here 👉 WhatsApp Us Now | To Book 👉 Book Free Diagnosis
If you're experiencing any of these symptoms, your phone has a charging or battery problem that needs attention:
You plug in your phone and:
Nothing happens – no charging indicator, no lightning bolt icon
Charging starts, then stops randomly
"Charging" shows but battery percentage doesn't increase
Takes 6-8 hours to reach 100% (should take 1.5-3 hours)
This is the #1 most common phone problem we fix. Causes range from simple (dirty charging port) to complex (damaged charging IC on motherboard).
⏱️ Typical repair time: 30 minutes - 2 hours | Success rate: 96% | Most common fix: Charging port replacement or port cleaning
You've mastered the art of the "perfect angle" – tilting your phone just right, propping it with books, or holding the cable in place all night. Sound familiar?
What this means:
Charging port pins are bent, worn, or loose
Internal port connection to motherboard is damaged
Cable connector is worn out (less common)
⚠️ Warning: Using your phone at weird angles while charging damages the port further and can crack the motherboard connection – turning a R400 repair into a R1,200+ motherboard repair.
⏱️ Typical repair time: 45-90 minutes | Success rate: 94% | Most common fix: Charging port dock flex cable replacement
Your phone used to last all day, now it's at 20% by 2 PM even with light use. You've become a slave to portable chargers and wall outlets.
Normal vs Problem battery drain:
Normal: 8-12 hours of moderate use (social media, calls, browsing)
Problem: 3-6 hours of use, or losing 10%+ per hour while idle
What causes fast drain:
Battery degradation (after 500-800 charge cycles / 2-3 years)
Rogue apps running in background (can fix with settings)
iOS/Android system issues (fixable with software reset)
Motherboard power leak (requires micro-soldering repair)
⏱️ Typical repair time: 30 minutes - 2 hours | Success rate: 98% (if battery replacement) | Most common fix: Genuine battery replacement
Your phone's back cover is no longer flush – there's a gap, or it feels "puffy." The screen might be pushing out. THIS IS DANGEROUS.
Why batteries swell:
Chemical breakdown inside lithium-ion cells produces gas
Overcharging, overheating, or physical damage accelerates this
Age (typically 2-4 years)
🚨 CRITICAL SAFETY WARNING:
DO NOT continue using – swollen batteries can rupture, leak toxic chemicals, or catch fire
DO NOT puncture or squeeze the battery
DO NOT charge the phone
DO NOT leave in hot car or direct sunlight
Bring to us immediately for safe removal and disposal
A swollen battery is a ticking time bomb. We've seen them ignite spontaneously.
⏱️ Typical repair time: 45-90 minutes | Success rate: 100% (battery replacement) | Most common fix: Emergency battery replacement + proper disposal
Your phone gets warm during charging – that's normal. But if it's too hot to hold comfortably or the back is "burning hot," you have a problem.
Normal charging temperature: Warm (30-35°C / 86-95°F)
Problem temperature: Hot (40°C+ / 104°F+), especially if concentrated in one spot
Dangerous causes:
Faulty battery with internal short circuit
Damaged charging IC on motherboard (power regulation failure)
Counterfeit charger delivering wrong voltage/amperage
Charging port short circuit (pins touching)
What can happen:
Battery damage or swelling
Motherboard component failure (expensive repair)
Thermal damage to screen, plastic housing
Fire risk (rare but real)
⏱️ Typical repair time: 1-3 hours | Success rate: 89% | Most common fix: Battery replacement or charging IC repair
For iPhone users: You plug in a cable and get this frustrating error message, or charging works for 30 seconds then stops with the error.
Common causes:
Dirty/corroded charging port (lint, dust, moisture)
Non-MFi certified cable (iPhone rejects it after iOS update)
Damaged Lightning cable (internal wire breakage)
Worn charging port pins (can't communicate with cable)
Software glitch (rare, but happens)
Try this first:
Clean charging port gently with wooden toothpick
Try a different Apple-certified (MFi) cable
Restart iPhone
If error persists: Port cleaning or replacement needed.
⏱️ Typical repair time: 30-60 minutes | Success rate: 92% | Most common fix: Port cleaning or replacement + use MFi certified cable
You plug in your phone and:
No lightning bolt or charging symbol appears
Battery percentage frozen (shows same number for hours)
Phone dead and shows no response to charger
This could be:
Completely dead battery (needs 30+ minutes on charger before showing signs)
Faulty charging port (no power reaching battery)
Battery management chip failure (phone can't detect battery status)
Defective battery with open circuit
⏱️ Typical repair time: 1-3 hours | Success rate: 87% | Most common fix: Battery replacement, charging port repair, or motherboard diagnosis
Understanding the real causes helps you make informed repair decisions:
What it is: Your phone's charging port (Lightning for iPhone, USB-C or Micro-USB for Android) is a small connector with multiple pins that:
Receive electrical power from charger
Transfer data to/from computers
Communicate with cable to verify compatibility
How it gets damaged:
Normal wear and tear – 500+ plug/unplug cycles over 2-3 years
Forcing cable in wrong way (especially Micro-USB)
Yanking cable out sideways instead of straight
Lint and dust accumulation – pockets collect debris that packs into port
Moisture or liquid exposure – causes corrosion on pins
Physical drops while charging – cable acts as lever, damaging internal solder connection
Symptoms:
Intermittent charging (works at angles)
No charging at all
Loose cable (wiggles excessively)
Slow charging (only 500mA instead of 2A)
"Accessory not supported" errors
The fix:
Minor cases: Professional ultrasonic cleaning + contact restoration (R150-R300)
Moderate to severe: Charging port dock flex cable replacement (R350-R850)
The port itself is usually on a replaceable flex cable, making this a straightforward repair that doesn't affect your data.
💰 Typical cost: R300-R850 depending on model | Data safe? Yes, 100%
What it is: All lithium-ion batteries have a limited lifespan measured in "charge cycles" (one full 0-100% charge). After 500-1000 cycles (typically 2-3 years), battery capacity degrades significantly.
How battery aging works:
New battery: 100% capacity (e.g., 3,000 mAh)
After 500 cycles: 80-85% capacity (2,400-2,550 mAh) – noticeable drain
After 1,000 cycles: 60-75% capacity (1,800-2,250 mAh) – barely lasts half day
Beyond 1,200 cycles: Unpredictable, risk of swelling
What accelerates degradation:
Frequent fast charging (65W+)
Letting battery fully die regularly (0%)
Keeping at 100% for extended periods (overnight every day)
High temperatures (charging in hot car, direct sunlight)
Cheap counterfeit batteries from previous repairs
How to check battery health:
iPhone: Settings > Battery > Battery Health (shows "Maximum Capacity")
Samsung: Dial *#0228# or use Samsung Members app
Other Android: Download AccuBattery app
When replacement is needed:
Battery health below 80%
Phone shuts down at 20-40%
Drains faster than half-day with normal use
Any physical swelling
The fix: Genuine, high-quality battery replacement. We use batteries that meet or exceed original specifications, never cheap Chinese knockoffs.
💰 Typical cost:
Budget phones: R300-R500
Mid-range phones: R450-R750
Flagship phones (iPhone, Galaxy S/Note): R650-R950
Data safe? Yes, 100%
⚠️ Beware cheap battery replacements: R150-R250 "bargain batteries" are counterfeit cells that:
Die within 3-6 months
Have false capacity claims (labeled 4,000 mAh, actually 2,000 mAh)
Risk swelling or fire
Void your warranty
You get what you pay for with batteries.
What it is: The Charging IC (Integrated Circuit) or PMIC (Power Management IC) is a tiny chip on your motherboard that:
Regulates voltage from charger (converts 5V to 3.7V for battery)
Controls charging current (prevents overcharging)
Manages power distribution to all components
Protects phone from voltage spikes
How it gets damaged:
Cheap, uncertified chargers with voltage fluctuations (most common cause)
Power surges from wall outlet (thunderstorms, electrical faults)
Wrong charger amperage (using 65W laptop charger on phone rated for 15W)
Liquid damage causing short circuits
Physical drops causing micro-fractures in chip solder
Symptoms:
Phone charges extremely slowly (10% per hour)
Phone discharges while plugged in
Gets burning hot during charge
Shows "charging" but battery doesn't increase
New battery and new port still won't charge
The fix: Micro-soldering charging IC replacement. This is advanced board-level repair requiring:
Stereo microscope (40x magnification)
Hot air rework station (precise temperature control)
BGA reballing skills (chip has tiny solder balls underneath)
Skilled technician (3+ years experience)
Not all repair shops can do this. Many will tell you "motherboard is dead, buy new phone" – we specialize in saving these phones.
💰 Typical cost: R850-R1,800 depending on model and chip complexity | Data safe? Yes, stored on separate chip
What it is: Sometimes the battery itself is fine, but software problems cause false battery readings or excessive background drain.
Common software causes:
Corrupted battery calibration – phone thinks 50% is 20%, shuts down prematurely
Rogue apps with location/GPS constantly running (Facebook, Instagram, TikTok if misconfigured)
iOS/Android system bugs after updates
Background app refresh gone wild
Push notifications from 50+ apps constantly waking phone
How to diagnose:
Check battery usage stats:
iPhone: Settings > Battery (see apps using most power)
Android: Settings > Battery > Battery Usage
Look for anomalies: Screen should be #1, if "Google Play Services" or random app is #1, that's the problem
The fix (often FREE – you can try at home):
Battery Calibration (all phones):
Let battery drain to 0% and phone shuts off
Leave off for 2-3 hours
Charge to 100% uninterrupted (don't use phone)
Leave plugged in 2 more hours at 100%
Unplug and use normally
Software reset (if calibration doesn't work):
iPhone: Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings (keeps data)
Android: Settings > System > Reset Options > Reset App Preferences
If software fixes don't help → hardware issue, bring it in.
💰 Cost: FREE (DIY) or R250-R400 (professional diagnosis + software optimization)
What it is: Using the wrong charger might work temporarily but causes long-term damage.
Charger specifications matter:
Voltage: Should always be 5V (USB standard) – wrong voltage damages ICs instantly
Amperage (current): Phone draws what it needs (1A, 2A, 3A, etc.) – but charger must supply enough
Power Delivery protocol: Fast charging requires specific chip communication between charger and phone
Dangerous charger types:
Street vendor R25 "universal" chargers (wrong voltage, no safety protections)
Counterfeit brand-name chargers (fake Samsung/Apple chargers with no certifications)
Laptop/tablet chargers (voltage too high – 12V, 19V, 20V instead of 5V)
Car chargers from unknown brands (electrical noise from car's alternator)
What happens with wrong chargers:
Immediate: Overheating, slow charging
Within weeks: Battery swelling
Within months: Charging IC failure, motherboard damage
Symptoms phone was damaged by bad charger:
Phone worked fine, then suddenly won't charge after using gas station/airport charger
Charging port or motherboard has burn marks (visible scorch marks)
Battery swollen after 6-12 months of cheap charger use
The fix: Repair damage (usually charging IC replacement), then only use certified chargers going forward.
How to identify safe chargers:
iPhone: MFi certified (Made for iPhone) – look for MFi logo on packaging
Android: USB-IF certified, or original manufacturer charger
Check markings: Should have CE, FCC, or SABS (South Africa Bureau of Standards) marks
Price indicator: Genuine Apple 20W charger = R300-R400; genuine Samsung 25W = R250-R350
If it's R50, it's dangerous.
1. Clean Your Charging Port (Carefully!)
You'll need: Wooden toothpick or plastic dental pick (NEVER metal)
How to clean:
Power off phone completely
Shine flashlight into charging port – you'll be shocked how much lint is in there
Gently scrape out debris with wooden toothpick
Use short, light strokes – don't jam toothpick deep
Blow out loosened debris (or use compressed air can)
Try charging again
Why this works: 90% of "charger only works at angle" problems are just compressed pocket lint preventing full cable insertion.
⏱️ Takes: 5 minutes | Success rate: 40% of intermittent charging cases
2. Try Different Cable & Charger (Certified Only)
Before assuming your phone is broken, test with:
Different USB cable (borrow from friend with same phone)
Different wall charger (original manufacturer if possible)
Different wall outlet (some outlets have loose connections)
Why this works: Cables fail internally from bending, and chargers fail from voltage spikes. Often it's not your phone.
3. Restart Your Phone
Simple restart clears software glitches affecting charging detection.
iPhone: Hold Side + Volume button, slide to power off, wait 30 seconds, turn on
Android: Hold Power button, tap Restart
4. Check Battery Health (iPhone)
iPhone: Settings > Battery > Battery Health & Charging
90-100%: Battery is fine
80-89%: Starting to degrade, consider replacement soon
Below 80%: Replace now for best experience
Below 70%: Replace urgently
5. Remove Case While Charging
Thick cases trap heat, and heat accelerates battery degradation. Remove case during charging if phone gets warm.
🚫 DO NOT Use Metal Objects to Clean Charging Port
Never use: Paperclips, needles, SIM ejector tools, knife tips
Why: Metal conducts electricity. You can:
Short circuit port pins (instantly damages charging IC)
Scratch or bend pins
Cause spark that damages motherboard
Use wooden toothpicks ONLY.
🚫 DO NOT Continue Using Phone with Swollen Battery
This is life-threatening. Swollen batteries contain flammable chemicals under pressure. They can:
Rupture and spray toxic electrolyte
Ignite and burn intensely (lithium fires are extremely hot)
Explode if punctured
We've seen lithium battery fires melt metal desks. Bring swollen battery phones to us immediately – we have fireproof containment bags and proper disposal certifications.
🚫 DO NOT Fast-Charge 24/7
Fast charging (18W+, 33W, 65W, 120W) generates significant heat. While safe occasionally, using it constantly:
Degrades battery 30-50% faster
Increases swelling risk
Reduces overall battery lifespan
Best practice:
Overnight charging: Use slow charger (5W-10W)
Emergency top-up: Use fast charger
This doubles battery lifespan (from 2 years to 4 years)
🚫 DO NOT Charge Overnight Every Single Night
Keeping battery at 100% for 8 hours nightly stresses cells and accelerates aging.
Better approach:
Charge to 80-90% before bed
Or use "Optimized Battery Charging" feature (iPhone) / "Adaptive Charging" (Android)
Or use smart plug with timer (charge 11 PM - 3 AM, auto-off)
🚫 DO NOT Charge in Extreme Temperatures
Never charge:
In direct sunlight (car dashboard)
In hot car (40°C+)
In freezing conditions (-5°C or colder)
Temperature extremes during charging cause:
Battery chemical breakdown (permanent capacity loss)
Swelling risk
Charging IC failure
🚫 DO NOT Buy Cheap Replacement Batteries from Unknown Sources
Warning signs of counterfeit batteries:
Price too good (R150-R250 for iPhone battery that should be R650+)
No brand name or "OEM quality"
Extremely light weight (genuine batteries are heavy)
Seller offers no warranty
Counterfeit battery risks:
False capacity (claims 4,000 mAh, actually 2,000 mAh)
Dies within 3-6 months
Swelling and fire risk (no safety protections)
Can damage your phone's charging circuit
Save R400 now, spend R1,500 later.
✅ While-You-Wait Repairs (30-90 Minutes)
Most charging port and battery replacements done in under an hour. Drop off during lunch break, collect on your way home.
✅ Free 5-Minute Port Cleaning
Not sure if you need a repair? We'll clean your charging port for FREE – no appointment needed. If it fixes your problem, you pay nothing. (This solves 40% of "intermittent charging" issues.)
✅ Genuine, High-Quality Batteries Only
We use premium batteries with:
Capacity matching or exceeding original (never false claims)
Smart IC protection chips (prevents overcharge, short circuit)
6-month warranty (if battery fails, free replacement)
SABS safety certifications
We never use cheap Chinese knockoffs. Your safety matters.
✅ Board-Level Charging IC Repair
If your charging IC is damaged, we can fix it. This specialized micro-soldering repair saves phones that other shops declare "unrepairable motherboard."
Equipment we use:
Professional stereo microscope (40x-80x magnification)
JBC hot air rework station (precision temperature control)
Oscilloscope for circuit diagnosis
Ultrasonic cleaning bath for corrosion removal
✅ Free Battery Health Check
Not sure if your battery needs replacement? We'll test it with professional diagnostic tools and give you:
Current capacity vs original (e.g., "Your battery is at 68% health")
Charge cycle count
Honest recommendation (if 85%+, we'll tell you it's still good)
No pressure, just facts.
✅ Same-Day Battery Disposal
When we replace your battery, we dispose of the old one properly using certified hazardous waste channels. Never thrown in regular trash (environmental hazard).
✅ Charging Port Repairs for All Brands
We repair iPhones (Lightning port), Samsung, Huawei, Xiaomi, Oppo (USB-C), and older phones (Micro-USB). All models from 2015 to 2025.
All phones: FREE (5-minute service)
Budget phones (Tecno, Infinix, older models): R300-R500
Mid-range phones (Oppo, Realme, Xiaomi, Huawei): R450-R750
Flagship phones (iPhone, Galaxy S/Note/Fold): R600-R950
Budget phones: R300-R500
Mid-range phones: R450-R750
iPhone models: R650-R950
Samsung Galaxy S/Note: R700-R950
Huawei Mate/P series: R600-R850
Android phones: R850-R1,400
iPhones: R1,200-R1,800
Battery health test: FREE
Complex motherboard diagnosis: R250 (waived if you proceed with repair)
💳 Payment: Cash, card, SnapScan, Zapper, EFT. No deposit required.
(Prices can be revised depending of the Grade requiered and Quality)
CELL DOCTOR – Professional Cellphone Repair Johannesburg
📍 Address: 122 main street Rosettenville Johannesburg south , Postal Code]
📞 (Call or WhatsApp) 👉 Whatsapp Us Now
⏰ Hours:
Monday-Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: Closed (Swollen battery emergencies: WhatsApp for arrangement)
🚗 Parking: [available]
Visit during business hours. We'll clean your charging port in 5 minutes for FREE. No appointment needed.
WhatsApp:
Send us a photo of:
Your phone model
The charging problem (describe or show port condition) We'll respond within 10 minutes with likely diagnosis and pricing.
Click Here to Book 👉 Book Now
Choose your time slot. Battery replacement done while you wait (30-45 mins).
A: Try this quick test:
Borrow a friend's charger (same phone type)
If it charges normally → your charger/cable is the problem (replace those, not battery)
If still slow/intermittent → your phone needs repair
Still unsure? Bring it in for free battery health test – we'll tell you definitively.
A: Yes, IF battery degradation is the only issue. After installing a genuine high-capacity battery, you should get:
Budget phones: 8-12 hours moderate use
Mid-range phones: 10-14 hours
Flagship phones: 12-18 hours
However, if you have rogue apps draining power, we'll identify those during testing and show you how to fix them (usually free).
A: Check your warranty terms:
Battery wear is NOT covered by manufacturer warranties (considered consumable)
Charging port wear is NOT covered (unless manufacturing defect)
Official centers often charge MORE than independent shops and take 7-14 days. We're faster and usually cheaper, but you make the call.
Exception: If your phone is under 6 months old and has charging issues, go to official center first – likely manufacturing defect covered by warranty.
A: We strongly advise against DIY battery replacement:
iPhone batteries: Require:
Pentalobe and tri-point screwdrivers (special tools)
Heat gun or iOpener to soften adhesive
Prying tools (risk cracking screen)
Pulling adhesive strips without tearing (if they tear, battery is stuck)
Disconnecting battery safely (wrong order can short circuit logic board)
Android batteries (glued): Require:
Heat to soften glue (too much = screen damage)
Prying without bending battery (puncture = fire)
Waterproof seal restoration
Common DIY disasters we've fixed:
Punctured battery during removal (R600 cleanup fee + R650 new battery = R1,250 vs R650 if you'd brought it to us)
Ripped charging port cable while removing battery (R400 port + R650 battery = R1,050)
Cracked screen while prying (R1,200 screen + R650 battery = R1,850)
DIY battery cost: R250 (battery) + R200 (tools) + R1,200 (fixing mistakes) = R1,650
Professional replacement cost: R650
You do the math.
A: Depends on repair cost vs phone value:
Good candidates for repair:
Phone worth R2,000+, repair costs R300-R800 (port or battery) = REPAIR
iPhone 11 and newer, Galaxy S20 and newer = REPAIR
Not worth repairing:
Phone worth R1,000 or less, needs R900+ motherboard repair = REPLACE
Phone older than 2018 with multiple issues = REPLACE
Bring it for free diagnosis – we'll give you honest advice, even if that advice is "buy a different phone."
A: A properly replaced charging port should last:
2-3 years with careful use (straight insertion/removal, keep port clean)
1-2 years with rough use (yanking cable sideways, charging in pocket)
To maximize lifespan:
Insert cable straight, not at angles
Don't yank cable when unplugging
Use magnetic charging cables (they pop off instead of stressing port)
Clean port every 6 months with wooden toothpick
A: NO. ABSOLUTELY NOT. A swollen battery is permanently damaged and chemically unstable. It must be replaced – there's no way to "fix" or "reset" it.
Any shop that offers to "deflate" or "press down" a swollen battery is putting you at serious risk. Puncturing swollen batteries causes:
Toxic chemical leak (burns skin, eyes)
Immediate ignition (thermal runaway)
Explosive gas release
We replace swollen batteries with new, safe units and dispose of old ones properly.
A: Most phones lose waterproofing after ANY repair that involves opening the device. The factory adhesive seal cannot be perfectly replicated.
We apply aftermarket adhesive that provides dust resistance and splash protection, but we cannot guarantee the original IP67/IP68 rating.
Recommendation: Avoid submerging your phone in water after any repair, even if it was originally waterproof.
Stop living near outlets. Stop carrying three portable chargers. Stop angling your phone perfectly to charge.
Most charging and battery problems are:
Quick to fix (30-90 minutes)
Affordable (R300-R950 for most cases)
Preventable from getting worse (if addressed now)
Every day you wait:
Forces you into "emergency mode" lifestyle
Risks further damage (charging port → motherboard)
Increases safety risk (swollen batteries get more dangerous)
Choose Your Next Step:
🟢 WhatsApp Us Now: – Photo diagnosis + instant quote
🔵 Call: and – Speak to technician
🟠 Walk-In for FREE Port Cleaning – No appointment needed
⚫ Book Battery Replacement: [122 main street Rosettenville ] – Online scheduling
Keep battery between 20-80% – Avoid constant 0% or 100%
Use slow charging overnight (5W-10W charger)
Fast charge only when needed (emergencies, quick top-ups)
Avoid extreme temperatures – Don't charge in hot car or freezing cold
Remove thick cases while charging – Let heat dissipate
Enable optimized charging features:
iPhone: Settings > Battery > Battery Health > Optimized Battery Charging (learns your schedule, delays charging to 100% until needed)
Android: Settings > Battery > Adaptive Charging (similar feature)
Insert cable straight, never at angles – Most port damage from sideways pressure
Don't yank cable out – Pull gently and straight
Clean port every 3-6 months – Wooden toothpick, blow out lint
Keep phone in cleaner pockets – Front pocket better than back (less lint compression)
Use magnetic charging cables – They detach on pull instead of stressing port
Avoid charging while using – Twisting/bending cable while phone in use damages port
Use charging stands – Takes pressure off port compared to hand-holding
✅ Original manufacturer chargers (Apple, Samsung official)
✅ MFi certified cables (for iPhone)
✅ USB-IF certified cables (for Android)
✅ Anker, Belkin, Aukey, RAVPower (reputable third-party brands)
❌ Street vendor "universal" chargers
❌ R25-R50 cables (fake certifications)
❌ Chargers with no brand markings
❌ Random Chinese import chargers from flea markets
Quality charger investment:
Original Apple 20W USB-C charger: R350-R400
Original Samsung 25W charger: R280-R350
Anker 20W charger: R250-R300
Pays for itself by preventing R1,500 charging IC repair.
Power off immediately (if still on)
Do NOT charge
Do NOT press or puncture bulge
Place in cool, dry area (not hot car)
WhatsApp us NOW – we prioritize swollen battery repairs
Available same-day or within 24 hours – R650-R950 emergency replacement
If you need your phone working TODAY:
Fast-Track Service:
WhatsApp: "URGENT – dead battery, need phone today"
We'll prioritize your repair
Drop off before 11 AM → Collect by 2 PM
Drop off before 2 PM → Collect by 5 PM
Priority service fee: +R100 (total R400-R700 depending on repair)
Power & Boot Issues Repair → (Phone won't turn on)
Screen Replacement & Display Issues → (Cracked screen, touch problems)
Water Damage Repair → (Liquid exposure, corrosion)
Data Recovery Services → (Dead phone, retrieve photos/files)
iPhone Charging Port Repair Johannesburg →
Samsung Battery Replacement Johannesburg →
Huawei Charging Problems Repair →
iPhone 6, 6S, 7, 8, X, XR, XS, 11, 12, 13, 14, 15, 16 series (all models: Pro, Pro Max, Plus, Mini)
Common iPhone charging/battery issues we fix:
Lightning port replacement
"Accessory not supported" error fix
iPhone battery draining fast (battery health below 80%)
iPhone not charging wirelessly (Qi coil replacement)
Charging IC (Tristar/Hydra chip) replacement
A series (A03, A12, A13, A23, A33, A53, A73), S series (S10, S20, S21, S22, S23, S24), Note series, Fold/Flip series
Common Samsung charging/battery issues we fix:
USB-C port replacement
Fast charging not working (15W, 25W, 45W)
Battery swelling (very common on S8, S9, Note 8, Note 9)
Wireless charging coil repair
P series (P20, P30, P40, P50), Mate series (Mate 10, 20, 30, 40), Nova series, Y series
Common Huawei charging/battery issues we fix:
SuperCharge not working (22.5W, 40W, 66W)
USB-C port replacement
Battery replacement (especially Mate 20 Pro with curved screen)
Mi series, Redmi Note series (9, 10, 11, 12, 13), Poco F series, Poco X series
Common Xiaomi charging/battery issues we fix:
HyperCharge/TurboCharge issues (33W, 67W, 120W)
USB-C port replacement
Battery replacement (Redmi Note 10 Pro very common)
Reno series, A series, Find X series, Realme 8/9/10/11 series
Common Oppo/Realme charging/battery issues we fix:
VOOC/SuperVOOC/Dart charging problems
USB-C port replacement
Battery swelling (common on older models)
Tecno, Infinix, Vivo, OnePlus, Google Pixel, Motorola, Nokia, LG, Sony Xperia, Honor, Asus ROG Phone, BlackBerry
Truth: Modern phones have smart charging management that stops at 100%. However, STAYING at 100% for hours does accelerate aging. Solution: Use "Optimized Charging" features that delay final charge until you wake up.
Truth: This was true for old nickel batteries (1990s-2000s). Modern lithium-ion batteries prefer shallow discharge cycles (20-80%). Fully draining actually STRESSES the battery and shortens lifespan.
Truth: Mostly false. You can use your phone while charging safely. The only concern is heat generation – if phone gets uncomfortably hot, stop intensive tasks (gaming, video recording) until charging completes.
Truth: CERTIFIED third-party chargers (MFi, USB-IF) are perfectly safe and often cheaper than originals. The danger is UNCERTIFIED cheap chargers with no safety protections. Buy from reputable brands: Anker, Belkin, Aukey, RAVPower.
Truth: On modern iOS and Android, force-closing apps actually WASTES more battery. When you reopen them, they use more power to restart than they would have used just staying in optimized background state. Let the OS manage apps automatically.
Truth: Wireless charging generates slightly more heat, but modern phones compensate with smart thermal management. The difference in battery lifespan is negligible (5-10%). Use wireless charging guilt-free for convenience.
Every battery we replace is disposed of through certified hazardous waste channels, never in landfills where toxic chemicals leak into soil and water.
Our commitment:
♻️ Proper battery recycling – partnered with certified e-waste facilities
🌱 Repair first, replace last – extending phone lifespan reduces e-waste
📦 Original parts refurbishment – we refurbish and reuse when safe
🚯 Zero landfill waste – all components properly recycled or disposed
By choosing repair over replacement, you're:
Saving 60kg+ of CO2 emissions (manufacturing new phone)
Preventing mining of rare earth metals (cobalt, lithium)
Reducing e-waste crisis (50 million tons globally per year)
Feel good about repairing – it's the environmentally smart choice.
Based on 500+ charging/battery repairs monthly:
Most Common Issues:
Worn charging port (45%) – Normal wear from daily use
Degraded battery (35%) – Age-related capacity loss
Dirty/blocked port (12%) – Lint accumulation (FREE fix!)
Charging IC damage (5%) – Faulty charger damage
Software calibration (3%) – False battery readings
Average Repair Costs:
Port cleaning: FREE
Battery replacement: R650
Charging port replacement: R550
Charging IC repair: R1,200
Most Affected Phone Models (by volume):
Samsung Galaxy A series (A12, A13, A23) – high sales volume
iPhone 11, 12, XR – 3-4 years old, batteries aging
Huawei P30, Mate 20 – common charging port wear
Xiaomi Redmi Note 10 Pro – battery swelling issues
iPhone 7, 8 – aging devices needing battery refresh
Get battery replacement + free charging port ultrasonic cleaning
Save R150 (port cleaning usually R150)
Show valid student card, get 10% off battery or port replacement
Example: R650 battery → R585 (save R65)
Previous customer? Get R100 off your next repair
(Show proof of previous invoice)
When your friend repairs their phone with us, you BOTH get R50 credit toward next repair
Offers cannot be combined. Valid (this month only). Terms apply.
Stop struggling with charger angles. Stop battery anxiety. Stop carrying portable chargers everywhere.
Get it fixed TODAY. Most repairs done in 30-90 minutes.
🟢 WhatsApp: → Photo + description = instant quote
🔵 Call: → Speak to technician now
🟠 Walk-In: [122 main street rosettenville] → FREE port cleaning, no appointment
⚫ Book Online → Choose your time slot
[CELL DOCTOR] – Johannesburg's Most Trusted Cellphone Charging & Battery Repair Experts
Professional repairs. Genuine parts. Real warranties. Fair prices.
📍 [122 main street Rosettenville, Suburb, Johannesburg]
💬 [WhatsApp]
⏰ Mon-Fri: 8:00 AM - 6:00 PM | Sat: 8:00 AM - 6:00 PM
🧩 B. FAULT INDEX — MATCHING ISSUE → EXACT FAULT
This helps customers instantly recognise their exact problem.
⚠️ 1. Phone not charging at all
Customer may search:
Phone not charging
iPhone/Samsung won't charge
Phone shows no charging icon
Phone dead unless plugged
Likely fault:
👉 Charging port damage, charging IC/PMIC fault, dead battery, board short.
⚠️ 2. Charger only works at certain angles
Customer may search:
Charging only when cable is bent
Charging intermittent
Port loose
Phone keeps connecting and disconnecting
Likely fault:
👉 Loose/broken charging port pins, debris in port, broken internal contacts.
⚠️ 3. Phone charging slow or stuck at low percentage
Customer may search:
Slow charging
Stuck at 1% or 5%
Charging very slowly
Fast charge not working
Likely fault:
👉 Battery health failure, damaged charging IC, cable line issue, overheating throttling.
⚠️ 4. Battery drains too fast
Customer may search:
Battery draining quickly
Phone dies fast
Battery dropping fast
Battery percentage jumps
Likely fault:
👉 Worn-out battery cell, background apps, PMIC issue, internal power leak.
⚠️ 5. Phone overheating (charging or not charging)
Customer may search:
Phone gets hot while charging
Phone overheating by itself
Hot around charging port
Device overheating warning
Likely fault:
👉 Short circuit on the board, failing battery, PMIC issue, damaged charging IC.
⚠️ 6. Swollen battery
Customer may search:
Battery swollen
Screen lifting
Battery bulging
Battery pushing screen out
Likely fault:
👉 Chemical battery failure, heat damage — requires urgent replacement.
⚠️ 7. Phone turns off randomly / jumps percentage
Customer may search:
Phone shutting down
Turns off at 20%
Turns off at 50%
Battery percentage jumping
Likely fault:
👉 Battery calibration failure, PMIC fault, unstable power line.
⚠️ 8. “Accessory Not Supported” or cable not detecting
Customer may search:
Accessory not supported
Cable not recognized
Charging error on iPhone
Cable keeps disconnecting
Likely fault:
👉 Faulty charging port, damaged flex cable, dirt in port, IC fault.
⚠️ 9. Moisture detected error / won’t charge
Customer may search:
Moisture detected
Water in charging port
Can’t charge after water
Likely fault:
👉 Water in port, corrosion, sensor stuck, short on charging lines.
⚠️ 10. Phone only turns on when plugged in
Customer may search:
Phone dies immediately when unplugged
Phone only works on charger
Phone shuts down when removing charger
Likely fault:
👉 Dead battery, PMIC failure, power line fault.
🚀 Phone not charging or overheating? We fix it fast.
Tap below to get an instant diagnosis.
📞 Call / WhatsApp Now
⚡ Same-Day Charging & Battery Repairs
📍 Free Diagnosis · No Fix No Fee
✅ 5,000+ charging ports replaced since 2018
✅ 8,000+ batteries replaced with zero safety incidents
✅ 96% first-time fix rate – most repairs successful on first visit
✅ Average 45-minute repair time for battery/port replacements
✅ up to 6-month warranty on all parts and labor depending of the fix
✅ SABS certified batteries – safety tested, proper capacity
✅ Free diagnostics – know exactly what's wrong before paying
✅ Transparent pricing – quote is final price, no surprises
✅ Data protection guarantee – battery/port repairs don't affect stored data
✅ Proper hazardous waste disposal – old batteries disposed legally
Get Your Phone back to full power-let fix your charging issue now!