🔋 Phone Not Charging? Battery Draining Fast? Expert Charging Port & Battery Repair in Johannesburg

Is your phone refusing to charge? Does your battery die by lunchtime? Charger only working at weird angles? These frustrating charging and battery problems affect thousands of phones daily – but they're usually quick and affordable to fix.

⚡ Fast Track Your Repair: Click here 👉  WhatsApp Us Now | To Book 👉  Book Free Diagnosis 

If your phone won’t charge, drains too fast, overheats, or shows battery errors, you’re in the right place.

This section helps you identify the exact charging or battery fault based on what your phone is doing right now — before spending money on unnecessary repairs.

We diagnose these issues every day on iPhones, Samsung, Huawei, Xiaomi, Oppo, and more.

🔍 Know Your Charging & Battery Fault by Symptom

(Charging Problems, Fast Battery Drain & Safety Issues)

If your phone isn’t charging properly, loses power too fast, or shows charging errors, the symptoms below will help you identify what’s wrong in under a minute.

Most charging and battery faults fall into three categories:

• 🔌 Charging port or cable issues
  
  

• 🔋 Battery wear or failure
  
  

• ⚡ Charging control (IC / fast-charging system) faults
  
  

👉 Tap the symptom that matches your phone to see:

• What the problem usually means
  
  

• How serious it is
  
  

• What you can safely try
  
  

• When professional repair is needed
  
  

💡 Good news: Over 70% of charging issues are fixed the same day, often while you wait.

⚡ Quick Symptom Finder (Tap to Diagnose)

Choose the option that best describes your phone:

• 🔌 Phone not charging at all (no response when plugged in)
  
  

• 📐 Charger only works at certain angles
  
  

• 🔋 Battery drains very fast (dead by afternoon)
  
  

• 🎈 Battery swollen / phone back lifting ⚠️ URGENT
  
  

• 🔥 Phone overheating while charging
  
  

• ⚠️ “Accessory Not Supported” / charging error message (iPhone)
  
  

• 📱 No charging icon or battery percentage stuck
  
  

⬇️ Each symptom opens a detailed explanation below.

🍎 Apple Users: Important iPhone Charging Warnings

If you’re using an iPhone, charging problems are often linked to Apple’s strict power control system:

• ⚠️ “Accessory Not Supported” errors usually mean:
  
  

  • Non-MFi certified cable
    
    

  • Dirty or worn Lightning port
    
    

  • Failure of the Tristar / Hydra charging IC on the motherboard
    
    

Apple devices actively block unsafe chargers to protect the logic board — ignoring this error can lead to charging IC damage, not just a bad cable.

👉 We diagnose whether your issue is:

• A simple port cleaning
  
  

• A Lightning port replacement
  
  

• Or board-level Tristar/Hydra repair (micro-soldering)
  
  

⚡ We Repair Brand-Specific Fast Charging Systems

Modern phones don’t “just charge” — they negotiate power using brand-specific fast-charging protocols. When these fail, charging becomes slow, unstable, or stops entirely.

We repair faults related to:

• Samsung Fast Charging (15W / 25W / 45W)
  
  

• Huawei SuperCharge (22.5W / 40W / 66W)
  
  

• Xiaomi HyperCharge (33W / 67W / 120W)
  
  

• Oppo / Realme VOOC & SuperVOOC
  
  

If fast charging suddenly stops working, the issue may be:

• Charging port handshake failure
  
  

• Battery communication fault
  
  

• Charging IC / PMIC damage
  
  

⬇️ Select your symptom below to see which applies to you.

🧪 Quick Self-Checks You Can Do (Optional)

Before assuming your phone needs repair, you can check basic battery health:

• iPhone:
  Settings → Battery → Battery Health & Charging
  (Below 80% usually means replacement time)
  
  

• Samsung:
  Dial *#0228# or use Samsung Members App
  
  

• Other Android phones:
  Use apps like AccuBattery for estimated capacity
  
  

⚠️ These checks are informational only — they don’t detect charging IC or port faults.

🔥 CRITICAL SAFETY NOTICE – Swollen Battery

If your phone’s battery is swollen, screen lifting, or back cover separating:

🚨 This is a fire risk.

Lithium-ion battery fires burn hot enough to melt metal desks and can ignite without warning.

❌ DO NOT:

• Charge the phone
  
  

• Puncture or press the battery
  
  

• Leave it in a hot car
  
  

• Continue using it “until it dies”
  
  

✅ What to do:

• Power off immediately (if possible)
  
  

• Keep it in a cool, dry place
  
  

• Bring it to us as an emergency repair
  
  

🔥 We offer priority emergency battery replacement with fire-safe handling and certified hazardous-waste disposal.

🧠 The Technical Truth (Why Guessing Often Costs More)

Not all charging problems are equal.

• 🔌 Charging port replacement
  → Simple part swap, data stays safe
  
  

• ⚡ Charging IC / PMIC repair
  → Motherboard-level micro-soldering
  → Requires microscopes, oscilloscopes & JBC hot-air rework stations
  
  

Many shops replace ports repeatedly when the real fault is the charging IC — wasting your money.

👉 We diagnose before replacing parts.

💡 40% of intermittent charging problems are solved by a 5-minute professional port cleaning alone.

🌍 Repair Is Safer — and Smarter

• ♻️ Every battery we replace is disposed of through certified hazardous waste channels
  
  

• 🌱 Repairing a phone saves ±60kg of CO₂ emissions compared to manufacturing a new device
  
  

• 🔧 Extending your phone’s life reduces e-waste and saves you money
  
  

🛡️ What to Expect From Us (Johannesburg)

• ⏱️ While-you-wait repairs: 30–90 minutes (most cases)
  
  

• 🔍 Free basic diagnosis & battery health check
  
  

• 🔒 Your data stays safe during battery & port repairs
  
  

• 🛠️ 6-month warranty on parts & labour
  
  

• 💰 Clear pricing (Nov 2025):
  
  

  • Budget phones: R300–R500
    
    

  • Mid-range phones: R450–R750
    
    

  • Flagship phones: R600–R950
    
    

🎓 Student discount: 10% off
🔁 Loyalty & referral credits available

⬇️ Now choose the symptom below that best matches your phone
to see what’s wrong — and how quickly it can be fixed.

🔌 Phone Not Charging at All

(No response when plugged in)

What You’re Experiencing

Your phone shows no reaction when you plug in the charger:

• No lightning bolt or charging icon
  
  

• Battery percentage does not increase
  
  

• Phone stays dead even while connected to power
  
  

• Charging symbol flashes briefly, then disappears
  
  

This symptom usually means power is not reaching the battery correctly.

What This Usually Means

In real-world repairs, this fault is most commonly caused by:

• 🔌 Dirty or blocked charging port
  Pocket lint, dust, or corrosion prevents the cable from making full contact
  
  

• ⚡ Worn or damaged charging port
  Internal pins are bent, loose, or broken from daily use
  
  

• 🔋 Completely depleted or failed battery
  Battery can no longer accept or hold a charge
  
  

• ⚠️ Charging control failure (IC / PMIC) (less common)
  Power reaches the phone but cannot be regulated or delivered to the battery
  
  

💡 In over 40% of “not charging” cases, the fix is simply a 5-minute professional port cleaning.

How Serious Is This?

🟡 Severity: Medium

• Often quick and affordable to fix
  
  

• Safe to address early
  
  

• Can become expensive if ignored (charging IC damage or battery failure)
  
  

What You Can Safely Try First

Before assuming your phone needs repair, you may try:

1️⃣ Test a different cable and wall charger
(Preferably original or certified — MFi for iPhone)

2️⃣ Try a different wall outlet

3️⃣ Restart the phone
Minor software glitches can block charging detection

4️⃣ Carefully clean the charging port

• Power the phone off
  
  

• Use a wooden toothpick only (never metal)
  
  

• Gently remove lint and debris
  
  

• Blow out loosened dust
  
  

⚠️ Stop immediately if the port looks damaged or corroded.

When Repair Is Needed

If your phone still won’t charge after the steps above, professional repair is required.

Typical fixes include:

• 🔌 Charging port replacement
  – Most common solution
  – Data stays 100% safe
  – 30–90 minute repair
  
  

• 🔋 Battery replacement
  – Required if the battery can no longer accept charge
  – Restores normal daily use
  
  

• ⚡ Charging IC / PMIC repair (advanced cases)
  – Motherboard-level micro-soldering
  – Needed when port and battery are both healthy
  
  

🔧 We diagnose before replacing parts, so you don’t pay for unnecessary repairs.

Time, Cost & Warranty (What to Expect)

• ⏱️ Repair time: 30–90 minutes (most models)
  
  

• 💰 Typical cost: R300 – R950 (depends on phone model & fault)
  
  

• 🔒 Your data: Safe — charging repairs do not affect stored data
  
  

• 🛡️ Warranty: 6 months on parts & labour
  
  

What To Do Next

✅ Most “not charging” phones are fixed the same day

👉 Walk in for a FREE charging test & port inspection
👉 WhatsApp us for a quick diagnosis and price estimate

The sooner charging problems are fixed, the less damage — and cost — they cause.

📐 Charger Only Works at Certain Angles

(Cable must be tilted or held in place to charge)

What You’re Experiencing

Your phone only charges when the cable is positioned just right:

• Charging starts, then stops when the phone moves
  
  

• Cable falls out easily or feels loose
  
  

• You must tilt, press, or prop the cable to maintain charging
  
  

• Charging works overnight only if the phone is perfectly still
  
  

This is one of the most common charging problems we see daily.

What This Usually Means

In over 90% of cases, this symptom points to physical wear inside the charging port:

• 🔌 Worn or bent charging port pins
  Repeated plug-in cycles cause metal contacts to lose tension
  
  

• ⚠️ Loose port connection to the motherboard
  Internal solder joints crack from sideways cable pressure
  
  

• 🧵 Compressed pocket lint at the back of the port
  Cable can’t insert fully, causing partial contact
  
  

• 🔁 Faulty cable (least common)
  Internal wire break near the connector
  
  

💡 The charging cable often gets blamed — but the port is almost always the real problem.

⚠️ Important Warning – Don’t Ignore This

Charging your phone at angles causes progressive damage.

Every time the cable is bent or held sideways:

• Internal port pins wear faster
  
  

• The port flex cable weakens
  
  

• Stress transfers to the motherboard connection
  
  

❗ What starts as a R400–R600 port repair can turn into a
R1,200+ charging IC or motherboard repair if ignored.

How Serious Is This?

🟡 Severity: Medium (Becomes High if Delayed)

• Usually quick and affordable to fix now
  
  

• High risk of escalating damage if continued
  
  

• Safe repair if done early
  
  

What You Can Safely Try First

You may try these steps once:

1️⃣ Clean the charging port

• Power off the phone
  
  

• Use a wooden toothpick only
  
  

• Remove compacted lint carefully
  
  

• Blow out debris
  
  

2️⃣ Test with a different certified cable

⚠️ If charging still requires angling the cable, stop using it that way.

When Repair Is Needed

If the issue persists, the charging port has reached the end of its lifespan.

Common professional fixes:

• 🔌 Charging port replacement (most cases)
  – Restores firm, stable connection
  – 45–90 minute repair
  – Data remains safe
  
  

• ⚡ Port-to-motherboard repair (advanced cases)
  – Required if internal solder joints are damaged
  – Prevents recurring port failures
  
  

🔧 We test port stability under load before returning your phone.

Time, Cost & Warranty

• ⏱️ Repair time: 45–90 minutes
  
  

• 💰 Typical cost: R350 – R850 (model dependent)
  
  

• 🔒 Your data: 100% safe
  
  

• 🛡️ Warranty: 6 months on parts & labour
  
  

What To Do Next

✅ This is one of the fastest repairs we do

👉 Walk in for a FREE port inspection & cleaning
👉 WhatsApp us for instant pricing and availability

Fixing this early prevents motherboard damage and saves you money.

🔋 Battery Drains Too Fast

(Phone dies by afternoon or won’t last the day)

What You’re Experiencing

Your phone’s battery life has dropped noticeably:

• Fully charged in the morning, nearly dead by midday
  
  

• Loses 10% or more per hour with light use
  
  

• Battery percentage drops suddenly (e.g. 40% → 10%)
  
  

• Phone shuts down even though it shows charge remaining
  
  

This is one of the most common complaints on phones older than 2 years.

What’s Normal vs What’s Not

Understanding the difference helps you self-diagnose:

• ✅ Normal battery life:
  8–12 hours of moderate daily use (calls, social media, browsing)
  
  

• ❌ Problem battery life:
  3–6 hours of use, or rapid drain while idle
  
  

If your phone can’t last half a day, something is wrong.

What This Usually Means

In real-world diagnostics, fast battery drain is caused by:

• 🔋 Battery degradation (most common)
  Lithium-ion batteries wear out after 500–1000 charge cycles
  After 2–3 years, capacity typically drops below 80%
  
  

• 📱 Software or app-related drain
  Rogue apps, background location services, system bugs
  
  

• ⚡ Power leak or charging control issue (less common)
  Motherboard draws power even when phone is idle
  
  

💡 If your battery health is below 80%, replacement is usually the correct fix.

How Serious Is This?

🟡 Severity: Medium

• Annoying but not immediately dangerous
  
  

• Worsens over time
  
  

• Severely degraded batteries can begin to swell if ignored
  
  

Quick Checks You Can Do

Before replacing anything, check battery health:

• iPhone:
  Settings → Battery → Battery Health & Charging
  
  

  • 90–100% → Healthy
    
    

  • 80–89% → Aging
    
    

  • Below 80% → Replace
    
    

• Samsung:
  Dial *#0228# or use Samsung Members App
  
  

• Other Android phones:
  Use AccuBattery or similar apps (estimate only)
  
  

What You Can Safely Try First

These steps sometimes improve drain if the battery is still healthy:

1️⃣ Restart the phone
Clears background processes

2️⃣ Check battery usage stats
If one app dominates usage, it’s the problem

3️⃣ Reduce heat during charging
Remove thick case, avoid fast charging overnight

⚠️ If battery health is low, these steps won’t fix the problem — they only delay it.

When Battery Replacement Is Needed

A new battery is recommended if:

• Health is below 80%
  
  

• Phone shuts down above 20%
  
  

• Battery drains rapidly even with light use
  
  

• Battery shows any swelling
  
  

A proper battery replacement:

• Restores full-day usage
  
  

• Improves performance and stability
  
  

• Prevents swelling and overheating risks
  
  

🔧 We use high-quality, safety-certified batteries — never cheap knockoffs.

Time, Cost & Warranty

• ⏱️ Repair time: 30–60 minutes (most models)
  
  

• 💰 Typical cost:
  
  

  • Budget phones: R300–R500
    
    

  • Mid-range phones: R450–R750
    
    

  • Flagship phones: R600–R950
    
    

• 🔒 Your data: Safe
  
  

• 🛡️ Warranty: 6 months on battery & labour
  
  

⚠️ Beware of Cheap Battery Replacements

“Bargain” batteries often:

• Claim false capacity (labelled 4,000mAh, actually ~2,000mAh)
  
  

• Fail within 3–6 months
  
  

• Swell or overheat
  
  

• Risk charging IC damage
  
  

💡 Saving R300 now can cost R1,500 later.

What To Do Next

🔋 If your phone doesn’t last the day, battery replacement is usually the solution

👉 Get a FREE battery health check
👉 WhatsApp us for exact pricing for your model

A fresh battery often makes your phone feel new again.

Battery Care Tips (Prevent Repeat Issues)

• Keep charge between 20–80% when possible
  
  

• Use fast charging only when needed
  
  

• Avoid heat while charging
  
  

• Remove thick cases during charging

🎈 Battery Swollen / Phone Back Lifting

⚠️ URGENT – SAFETY RISK

What You’re Experiencing

Your phone shows physical deformation, such as:

• Back cover lifting or separating
  
  

• Screen being pushed outward
  
  

• Phone feels “puffy” or unusually thick
  
  

• Device rocks when placed flat
  
  

If you see any of these signs, the battery has already failed.

🚨 What This Means (Do Not Ignore)

A swollen battery is caused by chemical breakdown inside lithium-ion cells, producing gas that has nowhere to escape.

This is not cosmetic damage.

🔥 Lithium battery fires burn hot enough to melt metal desks and can ignite without warning if punctured, overheated, or charged further.

Once swelling starts, the battery is unstable and unpredictable.

❌ EMERGENCY – DO NOT DO THESE

If your phone battery is swollen:

• ❌ DO NOT charge the phone
  
  

• ❌ DO NOT puncture, press, or “flatten” the battery
  
  

• ❌ DO NOT leave it in a hot car or direct sunlight
  
  

• ❌ DO NOT keep using the phone “until it dies”
  
  

• ❌ DO NOT attempt DIY removal
  
  

Any of the above can trigger thermal runaway (fire or explosion).

✅ What You SHOULD Do Immediately

1️⃣ Power off the phone (if it’s still on)
2️⃣ Place it in a cool, dry area
3️⃣ Bring it in immediately for safe battery removal

🔥 We offer emergency-priority battery replacement for swollen batteries.

How Serious Is This?

🔴 Severity: HIGH / DANGEROUS

• This is a fire risk, not just a phone problem
  
  

• Delay increases danger to you, your home, and your car
  
  

• Must be addressed as soon as possible
  
  

What Causes Battery Swelling?

The most common causes include:

• 🔋 Aged battery (usually 2–4 years old)
  
  

• ⚡ Frequent fast charging with excessive heat
  
  

• 🔌 Cheap or counterfeit chargers
  
  

• 🌡️ Overheating (charging in hot environments)
  
  

• 🧯 Previous battery replacements using low-quality cells
  
  

Once swelling occurs, the battery cannot be repaired or “reset”.

The Only Safe Fix

🔋 Immediate battery replacement with proper handling.

Our process includes:

• Fire-safe battery removal
  
  

• Heat-controlled disassembly
  
  

• Installation of a certified, protected battery
  
  

• Certified hazardous-waste disposal of the old battery
  
  

♻️ Old batteries are never thrown in the trash — improper disposal is dangerous and illegal.

Time, Cost & Emergency Handling

• ⏱️ Repair time: 45–90 minutes (priority service)
  
  

• 💰 Typical cost: R600 – R950 (model dependent)
  
  

• 🔒 Your data: Safe
  
  

• 🛡️ Warranty: 6 months on the replacement battery
  
  

🛑 Priority handling available for swollen battery cases.

Environmental Responsibility (Why Repair Matters)

• ♻️ Proper battery recycling prevents toxic chemical leaks
  
  

• 🌱 Repairing your phone saves ±60kg of CO₂ emissions compared to manufacturing a new one
  
  

• 🔧 Extending phone life reduces electronic waste
  
  

Fixing a swollen battery is safer for you and the environment.

What To Do Right Now

🚨 Do not delay this repair

👉 Power off the phone and WhatsApp us immediately
👉 Bring the device in as soon as possible for emergency service

A swollen battery is a ticking time bomb — removing it safely is the only solution.

🔥 Phone Overheats While Charging

(Gets uncomfortably hot during charging)

What You’re Experiencing

Your phone becomes too hot while charging, such as:

• Back of the phone feels uncomfortably hot to hold
  
  

• Heat is concentrated near the battery or charging port
  
  

• Phone slows down, dims the screen, or shows temperature warnings
  
  

• Charging stops until the phone cools down
  
  

⚠️ Warm is normal — hot is not.

What’s Normal vs Dangerous Heat

Understanding this difference is critical:

• ✅ Normal:
  Slight warmth during charging (especially fast charging)
  
  

• ❌ Not normal / dangerous:
  Phone too hot to touch comfortably, especially in one area
  
  

Excessive heat accelerates battery damage and can cause permanent internal failure.

What This Usually Means

Overheating during charging is typically caused by:

• 🔋 Failing or internally shorted battery (most common)
  
  

• ⚡ Charging IC / PMIC malfunction
  Voltage regulation failure causes heat buildup
  
  

• 🔌 Counterfeit or incorrect charger
  Delivers unstable voltage or excessive current
  
  

• 🧵 Short circuit inside the charging port
  Pins touching or corrosion present
  
  

💡 Heat is one of the fastest ways to destroy a phone’s battery and charging circuit.

How Serious Is This?

🔴 Severity: HIGH

• Immediate risk of battery swelling
  
  

• Can damage motherboard components
  
  

• Increases fire risk if ignored
  
  

• Must be addressed quickly
  
  

What You Should Do Immediately

If your phone overheats while charging:

1️⃣ Unplug the charger immediately
2️⃣ Power off the phone if possible
3️⃣ Remove thick case to help heat escape
4️⃣ Let the phone cool in a well-ventilated area

❌ Do NOT continue charging a hot phone
❌ Do NOT fast-charge until inspected

What You Can Safely Check

You may try once:

• Use a different certified charger and cable
  
  

• Plug into a different wall outlet
  
  

⚠️ If overheating continues, stop testing and bring it in.

When Repair Is Needed

Professional repair is required if overheating persists.

Common fixes include:

• 🔋 Battery replacement (most frequent solution)
  
  

• ⚡ Charging IC / PMIC repair (micro-soldering)
  
  

• 🔌 Charging port repair or replacement
  
  

🔧 Replacing chargers alone will not fix internal heat faults.

Time, Cost & Warranty

• ⏱️ Repair time: 1–3 hours (model dependent)
  
  

• 💰 Typical cost: R450 – R1,800 (depending on battery vs IC repair)
  
  

• 🔒 Your data: Safe
  
  

• 🛡️ Warranty: 6 months on parts & labour
  
  

Why Ignoring Heat Makes Things Worse

Continued overheating can lead to:

• Battery swelling (emergency situation)
  
  

• Charging IC failure (expensive repair)
  
  

• Screen damage from heat stress
  
  

• Complete device shutdown
  
  

💡 Heat damage compounds quickly — early repair saves money.

What To Do Next

🔥 If your phone gets hot while charging, don’t wait

👉 Stop charging and bring it in for inspection
👉 WhatsApp us for urgent diagnosis and pricing

Fixing overheating early prevents dangerous battery failures.

⚠️ “Accessory Not Supported” / Charging Error (iPhone)

(iPhone refuses to charge or shows warning message)

What You’re Experiencing

Your iPhone displays one of the following messages:

• “Accessory Not Supported”
  
  

• “This accessory may not be supported”
  
  

• Charging starts, then immediately stops
  
  

• iPhone only charges with certain cables
  
  

• iPhone charges slowly or not at all despite showing the icon
  
  

This issue is unique to Apple devices and is never random.

What This Usually Means

This error appears when your iPhone detects unsafe or unstable power delivery.

The most common causes are:

• 🔌 Non-MFi certified cable or charger (most common)
  Apple blocks accessories that fail its MFi (Made for iPhone) standards
  
  

• 🧵 Dirty or corroded Lightning port
  Even small debris can interrupt Apple’s strict power handshake
  
  

• ⚡ Tristar / Hydra charging IC failure (critical)
  These chips control:
  
  

  • Charger authentication
    
    

  • Voltage regulation
    
    

  • Battery communication
    
    

💡 If multiple cables trigger this error, the issue is inside the phone, not the cable.

Why This Error Is Serious

🟡 Severity: Medium → High

• Early stages = cable or port issue
  
  

• Ignored too long = Tristar/Hydra IC failure
  
  

• IC failure can lead to:
  
  

  • No charging at all
    
    

  • Rapid battery drain
    
    

  • Overheating while charging
    
    

⚠️ Repeated use of fake chargers accelerates IC damage.

What You Can Safely Try First

Before assuming internal damage:

1️⃣ Try an original Apple or MFi-certified cable
2️⃣ Clean the Lightning port

• Power off the phone
  
  

• Use a wooden toothpick only
  
  

• Gently remove lint
  3️⃣ Restart the iPhone
  
  

⚠️ If the error returns, stop testing.

When Professional Repair Is Needed

If the message persists, professional diagnostics are required.

Possible repairs include:

• 🔌 Lightning port replacement
  – Fixes corrosion and pin failure
  – 30–60 minute repair
  
  

• ⚡ Tristar / Hydra IC repair (advanced)
  – Motherboard-level micro-soldering
  – Requires precision tools and experience
  – Prevents repeat failures
  
  

🔧 We do component-level Apple logic board repairs — not just part swapping.

Charging Port vs Charging IC (Important Difference)

Not all charging problems are solved with a port replacement.

Repair Type

What It Fixes

Skill Level

Charging Port

Physical connection

Standard

Tristar / Hydra IC

Power authentication & regulation

Advanced micro-soldering

Professional IC repair requires:

• Oscilloscope diagnostics
  
  

• JBC hot-air rework stations
  
  

• Microscope-level precision
  
  

This separates true Apple specialists from general repair shops.

Time, Cost & Warranty

• ⏱️ Repair time:
  
  

  • Port: 30–60 minutes
    
    

  • IC repair: 2–4 hours
    
    

• 💰 Typical cost: R450 – R1,800 (model & fault dependent)
  
  

• 🔒 Your data: Safe
  
  

• 🛡️ Warranty: 6 months on repair
  
  

How to Prevent This Error in the Future

• Use MFi-certified cables only
  
  

• Avoid cheap car chargers
  
  

• Clean the Lightning port every 3–6 months
  
  

• Stop charging immediately if warnings appear
  
  

💡 One fake charger can permanently damage an iPhone.

What To Do Next

⚠️ If your iPhone shows “Accessory Not Supported”, don’t ignore it

👉 Bring it in for Apple-level diagnostics
👉 WhatsApp us for instant advice and pricing

Correct diagnosis prevents expensive motherboard failure.

📉 Battery Percentage Jumps or Shuts Down Suddenly

(Battery drops fast or phone turns off unexpectedly)

What You’re Experiencing

Your phone behaves unpredictably:

• Battery percentage drops suddenly (e.g. 35% → 5%)
  
  

• Phone shuts down at 10–30% remaining
  
  

• Battery percentage jumps up or down after restart
  
  

• Phone dies in cold weather despite showing charge
  
  

This symptom indicates the phone can no longer accurately measure or deliver battery power.

What This Usually Means

Sudden shutdowns and percentage jumps are almost always caused by:

• 🔋 Severely degraded battery (most common)
  Chemical wear prevents stable voltage delivery
  
  

• ⚡ Battery calibration failure
  Software reads battery incorrectly due to aging cells
  
  

• 🔌 Power delivery instability
  Battery can’t meet power demand under load
  
  

💡 This is not a software bug — it’s a hardware limitation of a worn battery.

Why This Happens (Technical Truth)

As lithium batteries age:

• Internal resistance increases
  
  

• Voltage drops suddenly under load
  
  

• The phone shuts down to protect itself
  
  

Even if the battery shows 30%, it may only be able to deliver 10% worth of usable power.

How Serious Is This?

🟡 Severity: Medium → High

• Highly disruptive
  
  

• Worsens quickly
  
  

• Can lead to battery swelling if ignored
  
  

What You Can Check Yourself

• iPhone:
  Settings → Battery → Battery Health
  
  

  • Below 80% = replacement recommended
    
    

• Samsung:
  Dial *#0228# or check Samsung Members App
  
  

• Other Android:
  Use battery health apps (estimate only)
  
  

⚠️ Calibration tricks do not restore lost capacity.

Common Battery Myths (Debunked)

❌ “Fully draining and recharging will fix it”
➡️ Only recalibrates the display — does not repair cells

❌ “Closing background apps saves battery”
➡️ Often increases power usage

❌ “Software update will fix it”
➡️ Updates cannot reverse battery wear

When Battery Replacement Is Needed

A new battery is the correct solution if:

• Phone shuts down above 10%
  
  

• Percentage jumps unpredictably
  
  

• Battery health is below 80%
  
  

• Phone struggles under normal use
  
  

Replacing the battery:

• Restores stable percentage readings
  
  

• Prevents random shutdowns
  
  

• Improves performance and reliability
  
  

Time, Cost & Warranty

• ⏱️ Repair time: 30–60 minutes
  
  

• 💰 Typical cost:
  
  

  • Budget phones: R300–R500
    
    

  • Mid-range phones: R450–R750
    
    

  • Flagship phones: R600–R950
    
    

• 🔒 Your data: Safe
  
  

• 🛡️ Warranty: 6 months
  
  

Why DIY Fixes Often Fail

DIY battery replacements frequently result in:

• Incorrect battery calibration
  
  

• Screen or connector damage
  
  

• Punctured batteries (fire risk)
  
  

💡 A R650 professional repair is cheaper than a R1,650 DIY mistake.

What To Do Next

📉 If your battery percentage can’t be trusted, neither can your phone

👉 Get a FREE battery health check
👉 WhatsApp us for exact pricing

A new battery restores predictability and peace of mind.

🔌 Phone Charges Very Slowly

(Takes hours to charge or never reaches 100%)

What You’re Experiencing

Your phone charges, but far slower than it should:

• Takes 4–6+ hours to reach full charge
  
  

• Charging speed feels worse than when the phone was new
  
  

• Battery percentage increases very slowly
  
  

• Phone never reaches 100% or stops around 80–90%
  
  

Slow charging is a warning sign, not just an inconvenience.

What’s Normal vs Not

Knowing the difference helps avoid unnecessary worry:

• ✅ Normal:
  
  

  • 0–100% in 1–2.5 hours (fast charging supported)
    
    

  • 0–100% in 2.5–3.5 hours (standard charging)
    
    

• ❌ Abnormal:
  
  

  • More than 4 hours consistently
    
    

  • Charging speed doesn’t improve with fast charger
    
    

What This Usually Means

Slow charging is most often caused by:

• 🔌 Non-fast-charging cable or charger (most common)
  Incorrect wattage or unsupported protocol
  
  

• 🧵 Dirty or partially blocked charging port
  Reduces current flow dramatically
  
  

• 🔋 Aging battery
  Limits how much power the phone safely accepts
  
  

• ⚡ Fast-charging protocol failure
  Phone falls back to slow “safe mode” charging
  
  

💡 If fast charging suddenly stopped working, the phone is protecting itself.

Brand-Specific Fast Charging (Important)

Different brands use different fast-charging systems:

• Samsung Fast Charging: 15W–45W
  
  

• Huawei SuperCharge: up to 66W
  
  

• Xiaomi HyperCharge: up to 120W
  
  

• Oppo VOOC: proprietary voltage/current control
  
  

Using the wrong charger or cable disables fast charging completely.

What You Can Safely Check First

Try these steps once:

1️⃣ Use the original charger and cable
2️⃣ Clean the charging port carefully
3️⃣ Remove thick phone case during charging
4️⃣ Check if “Fast Charging” is enabled in settings

⚠️ If charging remains slow, don’t force it with higher wattage chargers.

When Repair Is Needed

Professional repair is required if:

• Phone charges slowly with correct accessories
  
  

• Fast charging no longer activates
  
  

• Phone gets warm but still charges slowly
  
  

Common fixes include:

• 🔌 Charging port repair or replacement
  
  

• 🔋 Battery replacement
  
  

• ⚡ Charging IC / fast-charge controller repair
  
  

Charging Port vs Charging IC (Quick Truth)

Issue

Result

Dirty/worn port

Slow or unstable charging

Bad battery

Limited charging speed

IC failure

Fast charging disabled

Correct diagnosis prevents unnecessary repairs.

Time, Cost & Warranty

• ⏱️ Repair time: 30–120 minutes
  
  

• 💰 Typical cost: R350 – R1,500 (fault dependent)
  
  

• 🔒 Your data: Safe
  
  

• 🛡️ Warranty: 6 months
  
  

Battery & Charging Longevity Tips

• Keep charge between 20–80% when possible
  
  

• Avoid constant fast charging
  
  

• Remove thick cases during charging
  
  

• Don’t charge in hot environments
  
  

💡 Slower charging today often means battery swelling tomorrow if ignored.

What To Do Next

🔌 If your phone takes hours to charge, something isn’t right

👉 Get a FREE charging speed test
👉 WhatsApp us for fast diagnostics

Restoring proper charging speed protects your battery and phone.

⚡ Fast Charging Not Working (Brand-Specific)

(Phone only charges normally, no “Fast Charging” message)

What You’re Experiencing

Your phone still charges, but fast charging no longer works:

• No “Fast Charging / SuperCharge / HyperCharge / VOOC” message
  
  

• Charging speed feels the same as old USB chargers
  
  

• Phone previously fast-charged, now doesn’t
  
  

• Fast charging works on other phones but not yours
  
  

This issue is very common and often misunderstood.

What This Usually Means

Fast charging disables itself when the phone detects a safety or compatibility issue.

Common causes include:

• 🔌 Incorrect charger or cable (most common)
  Fast charging requires specific wattage, cable rating, and protocol
  
  

• 🧵 Dirty or worn charging port
  Even small debris can block high-current delivery
  
  

• 🔋 Aging battery
  The phone limits charging speed to reduce heat and swelling risk
  
  

• ⚡ Fast-charging controller or charging IC fault
  Phone falls back to slow “safe mode” charging
  
  

💡 If fast charging stops suddenly, the phone is protecting itself.

Brand-Specific Fast Charging Systems

Fast charging is not universal — each brand uses its own system:

• Samsung Fast Charging: 15W – 45W (PD + PPS)
  
  

• Huawei SuperCharge: up to 66W (proprietary protocol)
  
  

• Xiaomi HyperCharge: up to 120W (specific charger & cable required)
  
  

• Oppo VOOC: low-voltage, high-current proprietary system
  
  

Using the wrong charger or cable completely disables fast charging, even if the phone still charges.

What You Can Safely Check First

Before assuming a fault, try:

1️⃣ Use the original charger AND original cable
2️⃣ Clean the charging port carefully
3️⃣ Check settings:

• Samsung: Fast Charging / Super Fast Charging enabled
  
  

• Xiaomi: Boost Charging / Turbo Charging enabled
  
  

⚠️ If fast charging still doesn’t activate, stop testing.

When Repair Is Needed

Professional repair is required if:

• Correct accessories don’t restore fast charging
  
  

• Phone remains stuck in slow charging mode
  
  

• Phone warms up but charges slowly
  
  

Typical repairs include:

• 🔌 Charging port replacement
  
  

• 🔋 Battery replacement
  
  

• ⚡ Fast-charging IC or PMIC repair (advanced)
  
  

🔧 We diagnose why fast charging is disabled — we don’t guess.

Why Ignoring This Matters

Without fast charging:

• Battery spends more time generating heat
  
  

• Charging cycles increase (faster wear)
  
  

• Swelling risk increases on aged batteries
  
  

Fast charging failure is often an early warning, not the final problem.

Time, Cost & Warranty

• ⏱️ Repair time: 30–180 minutes
  
  

• 💰 Typical cost: R350 – R1,800 (depending on fault)
  
  

• 🔒 Your data: Safe
  
  

• 🛡️ Warranty: 6 months on repair
  
  

What To Do Next

⚡ If your phone lost fast charging, don’t ignore it

👉 Bring it in for a FREE fast-charging compatibility test
👉 WhatsApp us with your phone model for exact pricing

Restoring fast charging protects your battery and saves time.

🚀 Phone not charging or overheating? We fix it fast.

Tap below to get an instant diagnosis.

📞 Call / WhatsApp Now

⚡ Same-Day Charging & Battery Repairs

📍 Free Diagnosis · No Fix No Fee