🏠 Cracked Back Glass? Phone Frame Damaged? Expert Back Glass & Housing Repair in Johannesburg

Is your phone's back shattered? Frame bent from a drop? Back cover lifting off? These cosmetic and structural damages might seem minor, but they expose your phone to dust, moisture, and further internal damage – and they're surprisingly affordable to fix.

⚡ Fast Track Your Repair: 👉  WhatsApp Us Now | 👉  Book Appointment 

🧠 SECTION A — HERO + QUICK DIAGNOSTIC (CRITICAL)

🔧 Cracked Back Glass? Loose Back Cover? Bent Phone Frame?

Know Your Fault by Symptom — Back Glass & Housing Damage

Dropped your phone? Back glass shattered? Frame bent?
Even if your phone still “works”, hidden damage may already be spreading under the surface.

👉 Use the quick checks below to identify exactly what’s wrong — then fix it properly before it turns into a major repair.

📲 Fast Track Diagnosis:
WhatsApp us a photo → Get expert confirmation in minutes

🔍 QUICK DIAGNOSTIC — IS THIS YOUR ISSUE?

(30-Second Self-Check)

✅ Check all that apply:

☐ Back glass cracked, spider-webbed, or missing pieces
☐ Back cover lifting, gapping, or clicking when pressed
☐ Phone frame bent, dented, or corners crushed
☐ Camera lens glass cracked, foggy, or scratched
☐ Buttons feel mushy, stuck, or need extra force
☐ Phone gets unusually warm after a drop
☐ Wireless charging / Google Pay / Apple Pay stopped working
☐ Random shutdowns, signal drops, or new glitches after a fall

👉 If you ticked ANY of these:
You’re dealing with Back Glass & Housing Damage — not just cosmetic wear.

🧩 ADVANCED SYMPTOM CLUSTERS (EXPERT SHORTCUTS)

(How professionals diagnose damage fast)

📡 Wireless Failure Cluster

If you notice:

• Cracked back glass AND
  
  

• Phone heats up while charging OR
  
  

• Wireless charging / tap-to-pay no longer works
  
  

🔎 Likely cause:
Damage to the wireless charging / NFC coils or flex cables located directly beneath the back glass.

⚠️ Ignoring this often leads to:

• Overheating
  
  

• Charging failure
  
  

• Battery degradation
  
  

🌫️ “Slow-Motion” Damage Cluster

If you notice:

• Minor back cracks AND
  
  

• Random shutdowns, signal loss, or new glitches days or weeks later
  
  

🔎 Likely cause:
Moisture entering through micro-cracks → slow corrosion of internal solder joints.

⚠️ This damage is invisible and worsens over time.

🚨 EMERGENCY WARNING — DO NOT IGNORE

(High-Risk, High-Urgency Symptoms)

🔥 STOP USING YOUR PHONE IMMEDIATELY if you notice:

🚩 A sweet / chemical smell
→ Possible battery electrolyte leak (toxic & dangerous)

🚩 Back panel bulging or soft / puffy feel
→ Battery swelling (“spicy pillow”) — fire risk

🚩 Back cover lifting without dropping the phone
→ Battery expansion pushing outward

👉 Action required:
Power off the phone. Do NOT charge or press on it.
📲 WhatsApp us immediately — emergency inspection priority

📸 CAMERA LENS QUICK CHECK

(Often Misdiagnosed)

Which one do you see?

☐ Fog clears within minutes after temperature change → Usually harmless
☐ Fog stays, leaves spots, or worsens → Seal failure — repair needed

⚠️ Common trigger:

• Phone mounted in front of car AC vents
  
  

• Cracked lens glass letting humid air inside
  
  

Persistent condensation permanently damages image quality.

🧱 FRAME & HOUSING INTEGRITY CHECK

(Why “just replacing the glass” isn’t always enough)

Warning signs of frame damage:

• Phone rocks on a flat surface
  
  

• Screen doesn’t sit flush
  
  

• Ghost touches or dead touch zones
  
  

• Buttons feel soft or misaligned
  
  

🔎 Likely cause:
Frame warping after impact → internal component misalignment.

➡️ These cases often require full housing replacement, not just glass.

⚠️ IMPORTANT REALITY CHECK

• Cracked back glass destroys all water resistance
  
  

• Professional repair restores splash resistance, not factory IP68
  
  

• Cracked backs reduce resale value by R1,800+ on average
  
  

• Phones often fail days or weeks after a drop, not immediately
  
  

✅ NEXT STEP — GET CONFIRMATION (FAST)

You don’t need to guess.

📲 WhatsApp a photo now and we’ll:

• Confirm the exact fault
  
  

• Tell you if it’s safe to keep using
  
  

• Explain the correct repair (no upselling)
  
  

• Give transparent pricing upfront
  
  

👉 WhatsApp Us | Call Now | Book Repair

🔽 What Happens Next?

Below this section, you smoothly transition into:

• “Detailed Symptom Breakdowns”
  
  

• “What’s Actually Happening Inside Your Phone”
  
  

• Safe vs Dangerous DIY
  
  

• Pricing After Diagnosis
  
  

🧩 SECTION B — SYMPTOM BLOCKS (SCAN-FRIENDLY, HIGH CONVERSION)

How to use this section:
Find the symptom that best matches your phone.
Each block tells you what it means, what happens if ignored, and the correct fix.

🔴 Cracked or Shattered Back Glass

You may notice:

• Spider-web cracks across the back panel
  
  

• Sharp edges or loose glass pieces
  
  

• Cracks spreading days after the drop
  
  

• Missing chunks near corners or camera bump
  
  

What’s really happening:

• Back glass is no longer sealing the phone
  
  

• Heat dissipation becomes uneven → phone runs hotter
  
  

• Moisture and dust begin entering invisibly
  
  

• Structural rigidity is reduced → frame twist risk
  
  

If ignored:

• Charging port corrosion
  
  

• Camera lens dust spots
  
  

• Random shutdowns weeks later
  
  

• Resale value drops 30–40%
  
  

Correct fix:

• Android phones: Back glass panel replacement
  
  

• iPhones: Full rear housing replacement (Apple design)
  
  

⏱️ Time: 45–120 minutes
💰 Cost range: R650 – R2,500
📊 Success rate: 98%

👉 [Fix Cracked Back Glass – WhatsApp Photo Quote]

🔴 Back Cover Lifting, Gapping, or Clicking

You may notice:

• Back panel lifting at edges or corners
  
  

• Clicking sound when pressed
  
  

• Visible gap collecting dust
  
  

• Back feels “loose”
  
  

What’s really happening:

• Adhesive failure OR
  
  

• Battery swelling pushing from inside (serious)
  
  

If ignored:

• Moisture enters rapidly
  
  

• Battery may rupture
  
  

• Back cover can detach completely
  
  

• Fire risk if battery is swollen
  
  

🚨 URGENT if lifting appeared without a drop

Correct fix:

• Re-adhesion with OEM-grade adhesive (if battery healthy)
  
  

• Battery replacement + re-adhesion (if swollen)
  
  

• Back glass replacement if cracked
  
  

⏱️ Time: 30–60 minutes
💰 Cost range: R250 – R1,400
📊 Success rate: 99%

👉 [Back Cover Lifting? Get Urgent Check]

🟠 Phone Gets Hot / Wireless Charging or Tap-to-Pay Fails

You may notice:

• Phone heating up during charging
  
  

• Wireless charging stops working
  
  

• Google Pay / Apple Pay fails
  
  

• Charging only works with cable
  
  

What’s really happening:

• Cracked back glass damaged the Qi/NFC coil
  
  

• Coil alignment disrupted
  
  

• Heat trapped due to broken glass surface
  
  

If ignored:

• Battery degrades faster
  
  

• Charging becomes unreliable
  
  

• Phone may shut down under load
  
  

Correct fix:

• Back glass or housing replacement
  
  

• Wireless charging coil inspection
  
  

⏱️ Time: 60–120 minutes
💰 Cost range: R850 – R2,200
📊 Success rate: 95%

👉 [Wireless Charging Not Working – Diagnose Now]

🟠 Random Shutdowns or Signal Drops (After a Drop)

You may notice:

• Phone worked fine for days after drop
  
  

• Now shuts down randomly
  
  

• Signal drops, GPS issues
  
  

• Bluetooth/Wi-Fi weaker
  
  

What’s really happening:

• Moisture entering through micro-cracks
  
  

• Slow corrosion of solder joints
  
  

• Antenna alignment disrupted by housing shift
  
  

⚠️ This is delayed damage, not software

If ignored:

• Motherboard corrosion spreads
  
  

• Repair cost multiplies
  
  

• Data loss risk increases
  
  

Correct fix:

• Back glass or housing repair
  
  

• Internal corrosion inspection
  
  

⏱️ Time: 1–2 hours
💰 Cost range: R850 – R2,200
📊 Success rate: 90–95% (depends on delay)

👉 [Phone Acting Weird After Drop? Get Checked]

📸 Camera Lens Glass Cracked, Foggy, or Blurry

You may notice:

• Cracked camera lens glass
  
  

• Photos look hazy or have spots
  
  

• Condensation under lens
  
  

• Fog after car AC exposure
  
  

What’s really happening:

• Protective lens glass broken
  
  

• Humid air entering camera cavity
  
  

• Dust settling on actual camera sensor
  
  

Harmless vs Harmful:

• Clears in minutes → usually harmless
  
  

• Persists / leaves marks → permanent damage risk
  
  

Correct fix:

• Camera lens glass replacement (not full camera)
  
  

⏱️ Time: 30–45 minutes
💰 Cost range: R180 – R750
📊 Success rate: 99%

👉 [Fix Blurry Camera – Same Day Repair]

🟡 Bent Frame, Dented Corners, or Screen Not Sitting Flush

You may notice:

• Phone rocks on flat surface
  
  

• Screen lifting slightly
  
  

• Touch dead zones or ghost touches
  
  

• SIM tray hard to insert
  
  

What’s really happening:

• Frame warped after impact
  
  

• Internal components under torsional stress
  
  

• Button mounts misaligned
  
  

If ignored:

• Screen cracks from internal pressure
  
  

• Touch failure worsens
  
  

• Waterproofing permanently lost
  
  

Correct fix:

• Minor frame straightening (if safe)
  
  

• Full housing replacement (most cases)
  
  

⏱️ Time: 1.5–3 hours
💰 Cost range: R900 – R2,500
📊 Success rate: 94%

👉 [Bent Phone Frame? See Repair Options]

🟡 Buttons Mushy, Stuck, or Not Clicking

You may notice:

• Power or volume button hard to press
  
  

• Button stuck or rattling
  
  

• Button fell out
  
  

• Accidental screenshots or SOS
  
  

What’s really happening:

• Button bracket shifted by frame damage
  
  

• Internal flex cable worn or corroded
  
  

• Housing opening deformed
  
  

Correct fix:

• Button flex replacement
  
  

• Housing replacement if structure damaged
  
  

⏱️ Time: 45–90 minutes
💰 Cost range: R150 – R1,800
📊 Success rate: 96%

👉 [Fix Power / Volume Buttons]

🟢 Deep Scratches, Fading, or Cosmetic Damage

You may notice:

• Paint peeling
  
  

• Color fading from sun exposure
  
  

• Deep scratches visible at distance
  
  

What this means:

• Purely cosmetic
  
  

• No functional risk
  
  

• Major resale value impact
  
  

Correct fix:

• Full housing replacement (color-matched)
  
  

⏱️ Time: 1.5–3 hours
💰 Cost range: R600 – R2,200

👉 [Restore Phone Appearance]

🔽 Not Sure Which One Fits?

Multiple symptoms often mean combined damage.

📲 Send us photos on WhatsApp
We’ll:

• Identify the primary fault
  
  

• Check for hidden risks
  
  

• Recommend the correct repair (no guesswork)
  
  

🔬 SECTION C — WHAT’S ACTUALLY HAPPENING INSIDE YOUR PHONE

(The Technical Truth — Explained Simply)

Many customers say:

“The back is cracked, but the phone still works.”

That’s because most back glass and housing damage doesn’t cause instant failure.
It causes progressive internal damage that spreads quietly — until one day the phone suddenly fails.

Here’s what’s really happening beneath the surface.

1️⃣ Back Glass Is NOT Just Cosmetic (Why Cracks Matter)

🔥 It’s a Heat Dissipation Surface

Modern smartphones use the back glass as part of the cooling system.

• Heat from the CPU, battery, and charging coil spreads across the back panel
  
  

• Cracked glass disrupts heat flow
  
  

• Heat concentrates in small areas → thermal throttling
  
  

• Result: apps lag, phone feels slower, battery drains faster
  
  

This is why phones often feel hotter after back glass damage.

📡 It’s Transparent to Signals

Glass is used because metal blocks radio signals.

Your phone’s:

• Wi-Fi
  
  

• Bluetooth
  
  

• GPS
  
  

• NFC (tap-to-pay)
  
  

• Wireless charging
  
  

…all rely on precise antenna alignment built into the housing structure.

When back glass cracks:

• Antenna paths shift microscopically
  
  

• Signal strength drops
  
  

• GPS drifts
  
  

• Wireless charging becomes unreliable
  
  

This is not software — it’s physics.

🧱 It’s a Structural Member

Back glass adds rigidity to the phone’s chassis.

Once cracked:

• Mechanical loads redistribute
  
  

• Aluminum mid-frame twists slightly
  
  

• OLED screen experiences internal stress
  
  

• Result: touch dead zones or future screen cracks
  
  

This is why phones with cracked backs are far more likely to crack again.

2️⃣ Why Phones Fail Days or Weeks After a Drop

🌫️ Moisture Ingress (The Silent Killer)

Cracks create microscopic channels invisible to the eye.

• Humidity enters slowly
  
  

• Electricity + moisture = electrolysis
  
  

• Solder joints corrode gradually
  
  

• Failure appears days or weeks later
  
  

This explains:

• Random shutdowns
  
  

• Network drops
  
  

• Bluetooth/Wi-Fi instability
  
  

• Sudden “dead phone” scenarios
  
  

By the time symptoms appear, damage is already advanced.

🔧 Microsolder Fatigue

Repeated heating and cooling causes:

• Micro-fractures in solder joints
  
  

• Flex cable connection failures
  
  

• Intermittent faults that are hard to diagnose
  
  

This is why some phones:

• Work in the morning
  
  

• Fail in the afternoon
  
  

• Work again after cooling
  
  

3️⃣ Wireless Charging & NFC Failures (Why They’re Linked to Back Glass)

Wireless charging coils and NFC antennas sit directly beneath the back glass.

Damage causes:

• Coil fractures
  
  

• Adhesive separation
  
  

• Misalignment from frame distortion
  
  

Consequences:

• Phone heats up during charging
  
  

• Charging stops intermittently
  
  

• Google Pay / Apple Pay fails
  
  

• Battery degrades faster due to heat buildup
  
  

⚠️ Cheap repairs using excessive heat can melt copper traces, permanently damaging the coil.

Our laser-assisted separation avoids this risk.

4️⃣ Adhesive Failure — Why Back Covers Lift

Back covers are held on by:

• OEM pre-cut adhesive strips
  
  

• Flexible industrial adhesives
  
  

Adhesive fails due to:

• Heat exposure (hot cars)
  
  

• Age (3–4 years)
  
  

• Moisture
  
  

• Battery swelling
  
  

• Previous poor repairs
  
  

Once lifting begins:

• Dust enters immediately
  
  

• Moisture follows
  
  

• Damage accelerates exponentially
  
  

A lifting back cover is never “just glue” — it’s a warning sign.

5️⃣ Battery Swelling — The Hidden Danger

Lithium-ion batteries produce gas as they degrade.

Signs include:

• Back cover lifting
  
  

• Phone rocking on flat surface
  
  

• Soft or “puffy” feel
  
  

• Sweet or chemical smell
  
  

⚠️ This is an emergency.

Swollen batteries can:

• Rupture
  
  

• Ignite
  
  

• Release toxic gases
  
  

Re-gluing a phone with a swollen battery is dangerous and irresponsible.

6️⃣ Camera Lens Glass — Small Crack, Big Damage

Camera lens glass is a sacrificial layer.

When cracked:

• Light diffracts → haze and glare
  
  

• Dust enters → permanent sensor spots
  
  

• Moisture condenses inside lens cavity
  
  

❄️ The AC Vent Problem

Phones mounted near car AC vents experience:

• Rapid temperature changes
  
  

• Condensation inside cracked lens seals
  
  

• Mineral deposits that permanently ruin image quality
  
  

Lens glass replacement is simple — camera replacement is not.

7️⃣ Frame & Housing Damage (Why Replacement Is Often Required)

Your phone’s frame:

• Holds all components in alignment
  
  

• Provides button mounting points
  
  

• Maintains screen pressure balance
  
  

• Seals the phone against dust and moisture
  
  

When bent:

• Buttons feel mushy
  
  

• Screen doesn’t sit flush
  
  

• Touch issues appear
  
  

• IP ratings become meaningless
  
  

Trying to “bend it back” causes:

• Micro-fractures
  
  

• Broken screw posts
  
  

• Irreversible damage
  
  

Professional housing replacement restores structural integrity properly.

8️⃣ The IP Rating Reality Check (Honest Truth)

Once back glass cracks:

• IP67 / IP68 is void
  
  

• Even tiny cracks break the seal
  
  

After professional repair:

• Splash resistance restored
  
  

• Dust protection restored
  
  

• Submersion protection not guaranteed
  
  

Anyone promising “full waterproofing” after repair is lying.

9️⃣ Why Cheap Repairs Fail (And Cost More Later)

Cheap repairs usually involve:

• Thin aftermarket glass
  
  

• Generic adhesive
  
  

• Excessive heat
  
  

• Poor surface prep
  
  

• No frame inspection
  
  

Result:

• Glass cracks again in weeks
  
  

• Back lifts again
  
  

• Wireless charging fails
  
  

• Water damage occurs
  
  

We regularly fix:

R700 “cheap repairs” that turn into R2,500 rebuilds

🧠 Bottom Line — Why Early Repair Matters

Back glass and housing damage is progressive.

Fixing it early:

• Prevents motherboard damage
  
  

• Preserves battery health
  
  

• Maintains signal integrity
  
  

• Protects resale value
  
  

• Saves money long-term
  
  

🛠️ SECTION D — SAFE vs DANGEROUS DIY

What You Can Try (And What Makes It Worse)

We understand the urge to “just fix it quickly” — especially when the phone still works.
Some very limited actions are safe, but many common DIY attempts permanently damage phones and multiply repair costs.

Use this guide to avoid turning a manageable repair into a disaster.

✅ SAFE DIY — You May Do These (Low Risk)

🧹 1. Remove Loose Glass Shards (Safety First)

When it’s safe:
Back glass is cracked or shattered, but still mostly attached.

What to do:

• Power off the phone
  
  

• Use a soft brush (toothbrush) to remove loose shards
  
  

• Use tape (sticky side) to lift tiny glass fragments
  
  

• Wipe gently with a dry microfiber cloth
  
  

Why this helps:

• Prevents glass from entering ports or camera openings
  
  

• Reduces risk of cuts
  
  

• Stops shards from migrating inside the phone
  
  

⏱️ Takes 5 minutes
⚠️ This is damage control, not a repair

🩹 2. Temporary Crack Containment (SHORT-TERM ONLY)

If you can’t repair immediately:

• Apply clear packing tape over cracks
  
  

• Or use a vinyl skin / back protector
  
  

Purpose:

• Holds glass together
  
  

• Reduces moisture and dust entry temporarily
  
  

• Prevents cuts
  
  

⚠️ Limit: 2–7 days maximum
This does NOT restore sealing or structure.

🔍 3. Check for Battery Swelling (Very Important)

How to check:

• Place phone on a flat table
  
  

• Does it rock?
  
  

• Is the back curved outward?
  
  

• Does it feel soft or puffy?
  
  

🚨 If YES to any:
Stop using the phone. Do not charge it.

📲 Bring it in immediately — swollen batteries are fire risks.

🌧️ 4. Keep Cracked Phones Dry

Once back glass is cracked:

• IP67/IP68 protection is gone
  
  

• Even humidity causes internal corrosion
  
  

Avoid:

• Rain
  
  

• Bathroom steam
  
  

• Kitchen sinks
  
  

• Car AC vents
  
  

❌ DANGEROUS DIY — NEVER DO THESE

🧪 ❌ Do NOT Use Superglue or Epoxy

Why this destroys phones:

• Glue seeps inside through cracks
  
  

• Bonds internal components permanently
  
  

• Makes future repairs impossible
  
  

• Can release heat during curing
  
  

• Leaves white residue everywhere
  
  

We regularly see:

R300 back glass repairs turned into R2,500 full housing rebuilds

🔥 ❌ Do NOT Use Hot Glue

• Melts again at ~60°C
  
  

• Fails in hot cars
  
  

• Pulls components when removed
  
  

Hot glue = guaranteed failure.

🪚 ❌ Do NOT Sand, File, or “Smooth” Broken Glass

This is extremely dangerous:

• Creates glass dust (health hazard)
  
  

• Weakens surrounding glass
  
  

• Forces particles inside the phone
  
  

• Scratches camera lenses
  
  

This often turns a simple glass replacement into camera or motherboard damage.

🧲 ❌ Do NOT Clamp or Press the Back Panel Down

Using:

• Clamps
  
  

• Rubber bands
  
  

• Books
  
  

• Heavy objects
  
  

Can:

• Crack the screen from internal pressure
  
  

• Damage battery
  
  

• Warp the frame
  
  

• Break internal mounts
  
  

If the back doesn’t sit flush, pressure is not the solution.

🔧 ❌ Do NOT Remove Back Glass Yourself

Especially iPhones

iPhones (8 and newer):

• Back glass is fused to the frame
  
  

• Requires laser separation
  
  

• Manual removal destroys the frame
  
  

Android phones:

• Require precise heat (80–100°C)
  
  

• One slip damages:
  
  

  • Battery
    
    

  • Camera
    
    

  • Wireless charging coil
    
    

  • Frame
    
    

DIY disasters we fix weekly:

• Punctured batteries
  
  

• Torn charging coils
  
  

• Bent frames
  
  

• Cracked motherboards
  
  

🔋 ❌ Do NOT Re-Glue a Phone With a Swollen Battery

This is extremely dangerous.

Battery swelling means:

• Internal gas buildup
  
  

• Imminent failure risk
  
  

• Potential fire or explosion
  
  

Re-gluing traps pressure inside.

⚡ ❌ Do NOT Keep Charging a Phone With Exposed Internals

If you can see:

• Battery
  
  

• Internal metal
  
  

• Flex cables
  
  

Stop charging immediately.

💥 “It Worked on YouTube” — Why DIY Videos Fail in Real Life

Online tutorials don’t show:

• Model-specific differences
  
  

• Adhesive quality
  
  

• Frame inspection
  
  

• Hidden damage
  
  

• Tool calibration
  
  

• Post-repair testing
  
  

Your DIY result:

• R0 parts
  
  

• 2–3 hours effort
  
  

• R2,000+ fixing mistakes
  
  

Professional repair:

• Correct tools
  
  

• Correct parts
  
  

• Correct procedure
  
  

• Warranty included
  
  

🧠 Bottom Line — Know When to Stop

DIY is safe only for:
✔ Cleaning loose glass
✔ Temporary protection
✔ Visual inspection

Everything else requires:

• Controlled heat
  
  

• Proper adhesives
  
  

• Structural alignment
  
  

• Experience
  
  

📲 If in doubt, WhatsApp us a photo.
We’ll tell you honestly whether it’s safe to wait or needs immediate attention.

💰 SECTION E — PRICING AFTER DIAGNOSIS

Transparent, Fair & Explained

We don’t believe in guessing prices or bait-and-switch quotes.

Back glass and housing repairs vary widely depending on phone model, damage severity, and internal condition.
That’s why every repair starts with a free diagnostic check — so you know the exact cost before we touch your phone.

🔍 Why Prices Vary (What Actually Affects Cost)

Your final price depends on:

📱 1. Phone Model & Design

• Plastic back vs glass back
  
  

• Separate glass panel vs fused housing (iPhones)
  
  

• Number of camera lenses
  
  

• Curved vs flat back design
  
  

Example:
Samsung Galaxy back glass = replace glass only
iPhone back glass = full housing replacement (Apple design)

🔧 2. Type of Damage

• Cracked glass only
  
  

• Adhesive failure only
  
  

• Frame bending
  
  

• Battery swelling
  
  

• Wireless charging coil damage
  
  

• Button or port misalignment
  
  

More damage = more labour and parts.

⏱️ 3. Labour Complexity

• Simple re-adhesion = 30 minutes
  
  

• Glass replacement = 1–2 hours
  
  

• Full housing replacement = 2–3 hours
  
  

• Component transfers (50+ parts) take time
  
  

We don’t rush structural repairs — precision matters.

🧪 4. Parts Quality

We use:

• OEM-grade glass
  
  

• Correct thickness & curvature
  
  

• Proper color matching
  
  

• Industrial-grade adhesives
  
  

Cheap parts fail quickly — we don’t install them.

📊 Typical Pricing Ranges (Johannesburg)

💡 These are realistic ranges, not “from” prices designed to mislead.

🔹 Back Cover Re-Adhesion (Not Broken)

When: Back is lifting but glass is intact
Includes: Old adhesive removal, OEM re-seal

💰 R250 – R450
⏱️ 30–60 minutes

🔹 Camera Lens Glass Replacement

When: Rear camera glass cracked or foggy
Includes: Lens removal, seal restoration, testing

💰 R180 – R750
⏱️ 30–45 minutes

🔹 Back Glass Panel Replacement (Android Phones)

When: Glass back is cracked or shattered
Includes: New glass + adhesive + seal

💰 R650 – R1,400
⏱️ 1–2 hours

🔹 iPhone Back Glass Repair

(Full Housing Replacement Required)

Why: Back glass fused to frame by Apple

💰 R1,200 – R2,500
⏱️ 2–3 hours

🔹 Full Housing / Frame Replacement

When: Frame bent, buttons misaligned, screen not flush

💰 R900 – R2,500
⏱️ 2–3 hours

🔹 Button Repairs

• Button caps only: R150 – R280
  
  

• Button flex cable: R350 – R650
  
  

🔹 Battery Replacement (If Swollen)

Required before re-adhesion or glass replacement

💰 From R650

🔗 Combination Repairs (Save More)

If multiple issues happened in the same drop, we bundle repairs:

• Back glass + camera lens → Save R150
  
  

• Housing + battery → Save R200
  
  

• Screen + back glass → Save R300
  
  

We always suggest the most cost-effective sequence, not the most expensive one.

🧾 What Your Quote Always Includes

✔ Parts
✔ Labour
✔ Adhesives
✔ Functional testing
✔ Cleaning
✔ Warranty

No hidden fees. No “surprise” add-ons.

❓ Why We Don’t Quote Blindly Over the Phone

Photos help — but some damage is invisible until inspection:

• Frame twists
  
  

• Battery swelling
  
  

• Internal moisture
  
  

• Adhesive failure
  
  

• Coil damage
  
  

That’s why:
📲 WhatsApp photo quotes are estimates
🏪 In-store diagnosis = final price

⚠️ Be Careful of “Too Cheap” Quotes

Warning signs:

• iPhone back glass for R300–R500
  
  

• “20-minute” housing replacements
  
  

• No inspection
  
  

• No warranty
  
  

These usually mean:

• Thin aftermarket glass
  
  

• Generic glue
  
  

• No frame alignment
  
  

• Repeat failure
  
  

Cheap repairs often cost more in the long run.

🛡️ Price Confidence Guarantee

• You approve the quote before work begins
  
  

• If we find additional issues, we stop and ask
  
  

• If you decline, no pressure
  
  

Diagnosis is free if you proceed with repair.

📲 Ready for an Exact Quote?

Choose what’s easiest:

1️⃣ WhatsApp photos — fast estimate
2️⃣ Walk-in inspection — exact price
3️⃣ Book online — scheduled repair

👉 WhatsApp Us | Call Now | Book Repair

⚠️ SECTION F — WHY BACK GLASS & HOUSING REPAIRS FAIL ELSEWHERE

(And How We Prevent It)

Back glass and housing repairs fail far more often than customers realise — not because the repair is difficult, but because corners are cut.

Here are the most common reasons we see failed repairs, and exactly how we prevent them.

❌ 1. Excessive Heat (The #1 Silent Killer)

Why Repairs Fail

Many shops use:

• Heat guns
  
  

• Hot plates
  
  

• Open flames (yes, really)
  
  

This causes:

• Warped frames
  
  

• Melted wireless charging coils
  
  

• Battery degradation
  
  

• Weakened adhesives
  
  

Damage may not show immediately — phones often fail weeks later.

✔️ How We Prevent It

• Laser-assisted back glass separation (where required)
  
  

• Controlled temperature zones
  
  

• Heat shields for sensitive components
  
  

This preserves:
✔ Wireless charging
✔ NFC
✔ Battery health
✔ Frame integrity

❌ 2. Cheap or Incorrect Adhesives

Why Repairs Fail

Generic glue:

• Loses strength when warm
  
  

• Fails in cars or pockets
  
  

• Allows moisture ingress
  
  

• Leaves white residue
  
  

Result:

• Back glass lifts again
  
  

• Dust enters
  
  

• IP sealing is lost
  
  

✔️ How We Prevent It

• OEM-grade pre-cut adhesives
  
  

• Correct curing time
  
  

• Surface preparation and cleaning
  
  

• Pressure-balanced sealing
  
  

Your back stays sealed — not just stuck on.

❌ 3. No Frame Inspection or Alignment

Why Repairs Fail

If the frame is even slightly bent:

• Glass won’t sit flat
  
  

• Stress concentrates at corners
  
  

• Cracks reappear quickly
  
  

• Touch issues develop
  
  

Many shops skip this step to save time.

✔️ How We Prevent It

• Frame inspection under magnification
  
  

• Alignment correction
  
  

• Housing replacement when required
  
  

We fix the cause, not just the symptom.

❌ 4. Ignoring Battery Condition

Why Repairs Fail

Re-gluing over a swollen battery:

• Forces pressure outward
  
  

• Causes lifting
  
  

• Risks fire or explosion
  
  

Some shops ignore this to close the job fast.

✔️ How We Prevent It

• Mandatory battery inspection
  
  

• Battery replacement before sealing if needed
  
  

• No unsafe re-adhesion — ever
  
  

Safety comes first.

❌ 5. Low-Quality Aftermarket Glass

Why Repairs Fail

Cheap glass:

• Is thinner than OEM
  
  

• Has poor edge finishing
  
  

• Cracks easily
  
  

• Poor colour matching
  
  

It looks fine at first — then fails.

✔️ How We Prevent It

• OEM-spec thickness and curvature
  
  

• Proper colour matching
  
  

• Stress-tested panels
  
  

• Quality control before installation
  
  

❌ 6. No Post-Repair Testing

Why Repairs Fail

Many repairs end once the glass is glued on.

Critical systems often go untested:

• Wireless charging
  
  

• NFC
  
  

• Camera focus
  
  

• Signal strength
  
  

• Button responsiveness
  
  

Failures show up after the customer leaves.

✔️ How We Prevent It

Every repair includes:
✔ Wireless charging test
✔ NFC test
✔ Camera & focus check
✔ Button feedback test
✔ Network & Wi-Fi check

No shortcuts.

❌ 7. False “Waterproof” Claims

Why Repairs Fail

Some shops promise:

“Fully waterproof again”

This is misleading.

Once opened:

• IP certification is void
  
  

• Water resistance is reduced
  
  

✔️ How We Prevent It

We’re honest:

• Splash resistance restored
  
  

• Dust sealing restored
  
  

• No false waterproof guarantees
  
  

Trust matters more than hype.

❌ 8. No Warranty (Or Meaningless Ones)

Why Repairs Fail

• “7-day” warranties
  
  

• Labour-only warranties
  
  

• Excuses when issues arise
  
  

This shifts risk onto you.

✔️ How We Prevent It

• Written repair warranty
  
  

• Parts + labour covered
  
  

• Real accountability
  
  

If we fixed it, we stand by it.

🧠 The Pattern We See Weekly

Customers come to us after:

• “Cheap” back glass repairs
  
  

• Repeated lifting
  
  

• Wireless charging failure
  
  

• Moisture damage
  
  

• Battery swelling
  
  

The cost to fix a failed repair is often 2–3× higher than doing it properly the first time.

✅ Our Repair Philosophy

We don’t aim to be:
❌ The cheapest
❌ The fastest

We aim to be:
✔ Correct
✔ Safe
✔ Durable
✔ Honest

That’s why our repairs last.

❓ SECTION G — FREQUENTLY ASKED QUESTIONS (FAQ)

Clear Answers to the Questions We’re Asked Every Day

🔹 Is back glass damage really a problem if my phone still works?

Yes. Most back glass and housing damage causes delayed failure, not instant shutdown.

Cracks allow:

• Moisture and humidity ingress
  
  

• Heat buildup
  
  

• Signal interference
  
  

• Structural stress
  
  

Phones often work for days or weeks before problems appear — when repairs are more expensive.

🔹 Can I keep using my phone with a cracked back?

You can, but it’s risky.

Risks include:

• Battery swelling
  
  

• Wireless charging failure
  
  

• Camera fogging
  
  

• Motherboard corrosion
  
  

• Reduced resale value
  
  

If you must wait, keep it dry and avoid charging heat — but early repair is always safer and cheaper.

🔹 Is back glass repair just cosmetic?

No.

Back glass affects:

• Heat dissipation
  
  

• Wireless charging & NFC
  
  

• Signal strength
  
  

• Structural rigidity
  
  

• Water and dust sealing
  
  

Calling it “cosmetic” is outdated and incorrect for modern smartphones.

🔹 Why is iPhone back glass repair more expensive?

Apple fuses the back glass directly to the frame.

This means:

• Glass cannot be safely separated by hand
  
  

• Frame damage is likely without laser equipment
  
  

• Full housing replacement is required
  
  

It’s a design limitation, not price inflation.

🔹 Will wireless charging and NFC work after repair?

Yes — if repaired correctly.

We:

• Preserve coil alignment
  
  

• Avoid excessive heat
  
  

• Test wireless charging and NFC after repair
  
  

Cheap repairs often damage coils permanently.

🔹 Will my phone be waterproof again?

Honest answer: No phone can be re-certified as waterproof after repair.

What we do restore:
✔ Splash resistance
✔ Dust protection
✔ Proper sealing

Anyone promising “fully waterproof again” is misleading you.

🔹 How long does back glass or housing repair take?

Typical times:

• Back re-adhesion: 30–60 minutes
  
  

• Camera lens glass: 30–45 minutes
  
  

• Back glass replacement: 1–2 hours
  
  

• iPhone housing replacement: 2–3 hours
  
  

Exact time depends on model and damage.

🔹 Will my data be safe?

Yes.

Back glass and housing repairs:

• Do NOT affect data
  
  

• Do NOT require resets
  
  

• Do NOT access storage
  
  

Your photos, apps, and files remain untouched.

🔹 Is it worth repairing or should I replace the phone?

In most cases, repair is far cheaper.

A cracked back can reduce resale value by:

• R1,500–R3,000
  
  

• Or cause trade-in rejection
  
  

Repairing preserves value and extends phone life.

🔹 What if you find more damage during repair?

We stop immediately.

• You are contacted
  
  

• The issue is explained
  
  

• You approve before any extra work
  
  

• No surprise charges
  
  

Transparency is non-negotiable.

🔹 Do you offer a warranty?

Yes.

All back glass and housing repairs include:
✔ Parts warranty
✔ Labour warranty
✔ Functional testing

Full details are explained before repair.

🔹 Is a cheap repair ever worth it?

Short-term? Maybe.
Long-term? Almost never.

Cheap repairs often lead to:

• Repeated lifting
  
  

• Wireless charging failure
  
  

• Moisture damage
  
  

• Full housing rebuild later
  
  

Doing it right once is cheaper than fixing it twice.

🧠 Still Unsure?

If you’re not sure whether your phone needs:

• Simple re-adhesion
  
  

• Glass replacement
  
  

• Full housing repair
  
  

📲 Send us a photo on WhatsApp — we’ll tell you honestly.

🛡️ SECTION H — WARRANTY & QUALITY GUARANTEE

What’s Covered, What Isn’t, and Why It Matters

We believe a warranty should protect you, not confuse you with fine print.

Every back glass, housing, and structural repair we perform is backed by a clear, written quality guarantee — because we stand by our workmanship and the parts we use.

✅ What IS Covered

🔧 Workmanship Guarantee

If an issue arises due to:

• Improper installation
  
  

• Adhesive failure
  
  

• Alignment problems
  
  

• Repair-related defects
  
  

We fix it at no cost during the warranty period.

🧱 Parts Quality Coverage

Covered parts include:

• Back glass panels
  
  

• Camera lens glass
  
  

• Housing frames
  
  

• Button assemblies
  
  

• Adhesives and seals
  
  

If a covered part fails under normal use, it is replaced.

📡 Functional Assurance

After repair, we test and guarantee functionality of:
✔ Wireless charging
✔ NFC
✔ Rear cameras
✔ Buttons
✔ Network & Wi-Fi

If a function we repaired stops working due to the repair, it’s covered.

❌ What Is NOT Covered (Full Transparency)

We’re upfront because honesty builds trust.

💥 New Physical Damage

• Drops after repair
  
  

• Cracks from impact
  
  

• Pressure damage
  
  

Glass is glass — impact damage is not a defect.

💧 Liquid Damage After Repair

Once repaired:

• Splash resistance is restored
  
  

• Waterproof certification cannot be reinstated
  
  

Liquid exposure after repair is not covered.

🔋 Battery Wear & Ageing

Unless the battery was replaced:

• Natural battery degradation is not covered
  
  

• Swelling caused by age or heat is excluded
  
  

We will always advise if battery replacement is recommended.

🔄 Third-Party Repairs or Modifications

Warranty is void if:

• Phone is opened elsewhere
  
  

• Non-approved parts are added
  
  

• DIY attempts are made after repair
  
  

We can’t guarantee work altered by others.

⏱️ Warranty Duration

Warranty length depends on repair type and model.

• Back glass & housing repairs: Up to 6 months
  
  

• Camera lens glass: Up to 3 months
  
  

• Adhesive re-sealing: Up to 1 month
  
  

Exact warranty terms are confirmed before repair.

🔍 Why Warranty Matters in Structural Repairs

Back glass and housing repairs involve:

• Structural alignment
  
  

• Adhesive curing
  
  

• Heat management
  
  

• Component positioning
  
  

Without a warranty:

• You carry the risk
  
  

• Shops can blame “user error”
  
  

• Failures cost you again
  
  

A real warranty means we take responsibility.

⚠️ Beware of “Fake Warranties”

Red flags:

• Verbal-only warranties
  
  

• “7-day guarantees”
  
  

• Labour-only coverage
  
  

• Warranty voided by vague excuses
  
  

A warranty should be written, specific, and honoured.

🧠 Our Quality Control Process

Every phone passes:
1️⃣ Pre-repair inspection
2️⃣ Frame and battery assessment
3️⃣ Controlled repair process
4️⃣ Adhesive curing time
5️⃣ Full functional testing
6️⃣ Final quality check

No phone leaves our store unchecked.

🤝 Our Promise

We won’t:
❌ Overpromise
❌ Hide exclusions
❌ Blame customers unfairly

We will:
✔ Explain risks honestly
✔ Recommend what’s best for your phone
✔ Stand by our work

⭐ SECTION I — WHY CUSTOMERS TRUST US

Proof, Ethics & Real Results

Choosing who repairs your phone matters.
You’re trusting someone with your data, safety, and device value.

Here’s why customers confidently choose us — and recommend us.

🔬 We Diagnose Before We Repair

We never guess.

Every phone goes through:

• Structural inspection
  
  

• Frame alignment check
  
  

• Battery health assessment
  
  

• Moisture and corrosion screening
  
  

• Functional testing
  
  

You get answers before costs — not after.

🧠 We Fix the Root Cause — Not Just the Symptom

Cracked glass is often a symptom, not the full problem.

We check for:

• Frame warping
  
  

• Adhesive failure
  
  

• Battery swelling
  
  

• Coil damage
  
  

• Button misalignment
  
  

This prevents repeat failures and wasted money.

🔧 Professional Tools — Not Improvised Fixes

We use:

• Laser-assisted glass separation (where required)
  
  

• Controlled heat systems
  
  

• OEM-grade adhesives
  
  

• Precision alignment tools
  
  

No heat guns, no shortcuts, no guesswork.

🧪 Quality Parts Only

We don’t install parts we wouldn’t use ourselves.

That means:

• Correct thickness glass
  
  

• Proper curvature
  
  

• Accurate colour matching
  
  

• Durable adhesives
  
  

Cheap parts fail — we refuse to use them.

🛡️ Honest Advice — Even When It Costs Us

If repair doesn’t make sense, we’ll tell you.

We regularly advise:

• When repair is not cost-effective
  
  

• When replacement is safer
  
  

• When waiting is acceptable
  
  

Trust matters more than a sale.

💬 Clear Communication

No jargon. No pressure.

You get:

• Straight explanations
  
  

• Transparent pricing
  
  

• Approval before work
  
  

• Updates if anything changes
  
  

No surprises — ever.

🔐 Your Data Is Respected

Back glass and housing repairs:

• Don’t require data access
  
  

• Don’t involve resets
  
  

• Don’t touch personal files
  
  

Your privacy stays intact.

🧾 Real Warranty — Real Accountability

If we fix it, we stand by it.

• Written warranty
  
  

• Parts and labour covered
  
  

• Clear exclusions explained upfront
  
  

No excuses. No runarounds.

🔁 Proven Results

Customers come to us after:

• Cheap repairs failed
  
  

• Glass lifted again
  
  

• Wireless charging stopped
  
  

• Moisture damage occurred
  
  

We repair phones once — properly.

🌍 Local, Accountable & Accessible

We’re not a call centre or a drop-box shop.

• Real technicians
  
  

• Real location
  
  

• Real accountability
  
  

If you need us, we’re here.

🧠 The Difference Is Philosophy

We don’t aim to be:
❌ The cheapest
❌ The fastest

We aim to be:
✔ Correct
✔ Safe
✔ Durable
✔ Honest

That’s why customers trust us with their phones.

📲 FINAL CALL TO ACTION — FIX IT PROPERLY THE FIRST TIME

A cracked back glass or damaged housing isn’t just about how your phone looks.
It affects safety, performance, signal strength, battery health, and resale value.

Ignoring it — or choosing a cheap repair — often leads to:

• Repeat cracks
  
  

• Wireless charging failure
  
  

• Moisture damage
  
  

• Battery swelling
  
  

• Higher repair costs later
  
  

You’ve already done the smart part: understanding the problem.
Now comes the simple part.

✅ The Smart Way to Fix It

• Proper diagnosis
  
  

• Correct repair method
  
  

• OEM-grade parts
  
  

• Professional tools
  
  

• Honest pricing
  
  

• Real warranty
  
  

Done once. Done right.

📍 How to Get Started (Your Choice)

📸 1️⃣ WhatsApp Us a Photo

Fast estimate, no pressure.
We’ll tell you if it’s safe to wait — or needs urgent attention.

🏪 2️⃣ Visit Us for a Free Diagnosis

Walk in, get answers, approve the price before any work starts.

📅 3️⃣ Book Your Repair

Schedule a time that works for you and avoid waiting.

🛡️ Our Promise to You

• No hidden costs
  
  

• No unnecessary repairs
  
  

• No scare tactics
  
  

• No false guarantees
  
  

Just honest, professional phone repair — done properly.

🔧 Don’t Let a Small Crack Turn Into a Big Problem

The longer structural damage is left untreated, the more it spreads.

📲 Fix it properly the first time.
We’re ready when you are.

👉 WhatsApp Us | Call Now | Book Your Repair

✔ You’re Not Just Fixing a Phone

You’re protecting your data, your safety, and your investment.

📞 Cracked Back Glass or Damaged Housing? Let Cell Doctor Restore Your Phone Like New!

Whether your rear glass is shattered, your frame is bent, or your housing has dents — we bring your phone back to factory-finish condition quickly and professionally.

👉 Free inspection — know the exact damage before paying

👉 Genuine OEM or premium-grade replacement options

👉 Same-day back glass replacements available

👉 Up to 6-month warranty on parts & labor

💬 Chat with a technician on WhatsApp — instant assistance!