📸 Camera & Flash Issues
😣 When your camera stops working, blurry, or refuses to open, it feels like you’re missing moments you can’t get back.
🔍 Common Symptoms You Might Notice
Camera app won’t open or keeps crashing
Rear or front camera showing black screen
Blurry or shaky images even with clean lens
Flash not working, too dim, or stuck on
Camera foggy inside after moisture exposure
🛠️ What’s Going On?
These problems often come from damaged camera modules, loose flex cables, software glitches, or moisture affecting the camera or flash circuit. It’s a common issue and almost always repairable — sometimes even the same day.
💡 Quick Helpful Tip
Avoid tapping the camera or pressing the lens — this can make alignment worse. Restart the phone and try the camera in safe mode to rule out app conflicts.
📞 Ready to Capture Clear Memories Again?
Bring your device to Cell Doctor Johannesburg South for a quick, professional camera diagnosis and same-day repair. Chat with our technician on WhatsApp and we’ll guide you instantly.
Camera won't open? Photos coming out blurry? Flash not working when you need it? Your phone's camera is one of its most important features – capturing memories, scanning documents, video calls with family. When it fails, you lose more than just a camera; you lose moments that can't be recreated.
⚡ Fast Track Your Repair: click on 👉 Whatsapp Us Now |👉 Book Free Diagnosis
Black screen when the camera opens? Blurry or shaky photos? Flash not firing in low light?
When your phone’s camera fails, it’s rarely “just a glitch.” Modern smartphone cameras are miniaturised optical systems with sensors, glass lenses, flex cables, stabilisation motors (OIS), and power control chips — all packed into a space smaller than your thumbnail.
A single drop, moisture exposure, or internal component failure can cause:
📸 Camera app crashing or freezing
⬛ Black screen even though camera controls still work
🌫️ Blurry, shaky, or permanently out-of-focus photos
⚡ Flash not working, flickering, or stuck on
📹 Video recording failing while photos still work
🌙 Sudden poor low-light or night photo quality
👤 Front camera or Face ID problems (iPhone X and newer)
👉 Good news: Most camera and flash faults are repairable the same day, with a 90–94% success rate, when diagnosed correctly.
Not all camera problems mean the same thing — and the fix depends on the exact symptom:
A black screen with working buttons usually points to a camera module or connector issue
A camera app that crashes or won’t open often indicates a camera control IC (ISP) or motherboard fault
Blurry or shaky images are commonly caused by damaged OIS (Optical Image Stabilisation) motors after a drop
Permanent spots or lines in photos are often laser damage to the CMOS sensor (common after concerts or events)
Grainy or dark night photos aren’t “aging” — they usually mean a stuck aperture or degraded lens coating
That’s why guessing — or trying DIY fixes — often makes the problem worse.
We don’t assume. We test.
In a free 10-minute diagnostic, we check:
Camera module functionality & focus accuracy
OIS stabilisation movement
Flash brightness & power delivery
Camera power supply voltage
Front & rear camera communication with the motherboard
You’ll get a clear explanation, a fixed price, and no obligation to repair.
⏱️ Typical repair time: 1–3 hours (most models)
📊 Success rate: 90–94% for camera module repairs
🧩 Parts used: OEM-grade camera modules (not cheap aftermarket copies)
🛡️ Warranty: 6 months on all camera & flash repairs
Scroll down and match your symptoms — or WhatsApp us now for a fast diagnosis before further damage occurs.
Not all camera problems are the same.
Use the symptoms below to match exactly what your phone is doing. Each symptom points to a specific internal fault, repair difficulty, and success rate.
👉 If you’re not sure, we offer a free 10-minute camera diagnosis — no guesswork, no obligation.
📸 Camera App Won’t Open or Keeps Crashing
⬛ Black Screen When Camera Opens (Buttons Still Work)
🌫️ Blurry, Shaky, or Won’t Focus Photos
⚡ Flash Not Working / Flickering / Stuck On
❌ “Cannot Connect to Camera” / Camera Failed Error
📹 Video Recording Not Working (Photos Still Fine)
🌙 Poor Low-Light or Night Photos (Sudden Change)
👤 Front Camera / Selfie Camera Problems
🔥 Permanent Spots or Lines in Photos (Laser Damage)
What you see:
Camera opens then closes instantly
Black screen with loading spinner
“Camera failed” message
App freezes after 2–3 seconds
Usually means:
⚙️ Hardware failure, not software — most commonly:
Camera module failure
Loose or damaged camera connector
Camera control IC (ISP) starting to fail
Common causes:
Phone dropped (even days or weeks earlier)
Moisture exposure
Known model-specific defects
⏱️ Repair time: 1–3 hours
✅ Success rate: ~93%
🛠️ Typical fix: Camera module replacement or connector repair
👉 If restarting or updating didn’t help, this needs professional testing.
What you see:
Camera app opens normally
Screen stays completely black
You can switch cameras or press the shutter
Photos save as black images
This is a key distinction.
Usually means:
🔌 Disconnected or failed camera module, not an app issue.
Quick clue:
Back camera black, front works → back camera module fault
Front camera black, back works → front camera fault
Both black → possible motherboard camera IC issue
⏱️ Repair time: 1–3 hours
✅ Success rate: ~94%
🛠️ Typical fix: Camera module replacement or connector reseating
👉 A very common post-drop issue — and highly repairable.
What you see:
Photos never look sharp
Tap-to-focus doesn’t work
Image shakes or jitters in preview
Clear center but blurry edges
This is NOT dirt or settings.
Usually means:
🎯 OIS (Optical Image Stabilisation) motor damage
Modern cameras use tiny stabilisation motors like shock absorbers.
A single drop can jam or break them.
Other causes:
Lens assembly knocked out of alignment
Moisture inside lens housing
Sensor damage
⏱️ Repair time: 1–3 hours
✅ Success rate: ~91%
🛠️ Typical fix: Full camera module replacement
👉 This fault gets worse over time — don’t ignore it.
What you see:
Flash doesn’t fire in photos
Works as a torch but not in camera (or vice versa)
Flash flickers or is very dim
Flash stuck permanently on
Usually means:
💡 Flash LED or flash driver circuit failure
On most phones, the flash is integrated into the rear camera module.
Common causes:
Drop damage
Water exposure
Burned-out LED
Flash driver IC failure
⏱️ Repair time: 1–2 hours
✅ Success rate: ~89%
🛠️ Typical fix: Camera module or flash assembly replacement
👉 Ignoring a stuck flash can cause battery drain or overheating.
What you see:
“Cannot connect to camera” (common on Samsung)
“Camera failed” or “Camera disconnected”
Error persists after restart or factory reset
Important rule:
👉 If a factory reset didn’t fix it, it’s hardware.
Usually means:
Loose or failing camera module
Damaged camera flex cable
Camera control IC (ISP) fault
⏱️ Repair time: 1–3 hours
✅ Success rate: ~90%
🛠️ Typical fix: Module replacement or micro-repair
What you see:
Video won’t start
Recording stops after a few seconds
Video freezes but audio continues
Overheating warning during video
This distinction matters.
Possible causes:
Storage too full (needs 5GB+ free)
Overheating camera sensor
Insufficient power delivery to camera
Video processing circuit fault
Quick test:
Free storage → lower resolution → remove case
If it still fails → hardware issue.
⏱️ Repair time: 1–4 hours
✅ Success rate: ~87%
What you see:
Grainy, noisy images
Much darker photos than before
Night mode barely helps
This is NOT normal aging.
Usually means:
Stuck aperture mechanism
Degraded lens coating
Sensor damage or moisture inside lens
⏱️ Repair time: 1–3 hours
✅ Success rate: ~88%
🛠️ Typical fix: Camera module replacement
What you see:
Front camera won’t open
Blurry or foggy selfies
Black screen on video calls
Face ID / Face Unlock not working
Important (iPhone X and newer):
If Face ID sensors are damaged, Face ID cannot be restored, even though the camera can.
⏱️ Repair time: 1–3 hours
✅ Success rate: ~93%
What you see:
Dots, lines, or dead areas in photos
Visible in the same spot every time
Usually caused by:
🎤 Lasers at concerts or events burning pixels on the CMOS sensor.
This damage is permanent.
⏱️ Repair time: 1–3 hours
🛠️ Fix: Camera module replacement only
If your symptoms overlap — or you want certainty — WhatsApp us for a free 10-minute camera diagnosis.
We’ll test the camera properly and tell you exactly what’s broken, how long it takes, and the fixed price before any repair.
Each symptom below explains what you’re seeing, what’s actually broken inside, and how it’s fixed professionally.
If your issue matches one of these, you already know what level of repair is needed.
Camera opens then closes immediately
App freezes on a black screen or loading spinner
“Camera failed” or “Cannot connect to camera” message
App opens for a few seconds, then crashes
This is almost never a settings issue.
It typically indicates a hardware communication failure between the camera and motherboard.
Failed rear or front camera module
Loose or damaged camera flex connector
Camera Control IC (ISP) starting to fail
Moisture damage inside camera circuitry
Camera module replacement
Connector reseating or repair
Micro-soldering if ISP is involved
⏱ Repair time: 1–3 hours
✅ Success rate: ~93%
👉 If restarting or updating didn’t help, a professional diagnosis is required.
Camera app opens normally
Screen stays completely black
Shutter button works
Photos save as black images
This symptom almost always points to a disconnected or dead camera module, not software.
Back camera black, front works → rear camera failure
Front camera black, back works → front camera failure
Both cameras black → possible camera IC or power circuit issue
Camera module replacement
Connector repair
⏱ Repair time: 1–3 hours
✅ Success rate: ~94%
👉 This is one of the most repairable camera faults.
Photos never look sharp
Tap-to-focus does nothing
Preview image shakes or jitters
Clear centre but blurry edges
Modern cameras use OIS (Optical Image Stabilisation) — tiny motors that stabilise and focus the lens.
A drop can jam or destroy these motors.
Drop or impact damage
Lens assembly knocked out of alignment
Moisture inside lens housing
Full camera module replacement (OIS is not repairable separately)
⏱ Repair time: 1–3 hours
✅ Success rate: ~91%
👉 This fault worsens over time if ignored.
Flash doesn’t fire in photos
Flash works as torch but not in camera
Flickering or very dim flash
Flash stuck permanently on
Burned-out flash LED
Flash driver IC failure
Flash circuit integrated into camera module has failed
On most phones, the flash is part of the rear camera assembly.
Camera module replacement
Flash assembly replacement
Micro-soldering if driver IC is damaged
⏱ Repair time: 1–2 hours
✅ Success rate: ~89%
👉 A stuck flash can cause battery drain and overheating.
Persistent error message
Error remains after restart
Factory reset didn’t fix it
If a factory reset didn’t fix it, the issue is 100% hardware-related.
Camera module failure
Damaged flex cable
Camera Control IC (ISP) fault
Module replacement
Connector repair
Board-level micro-soldering (if IC-related)
⏱ Repair time: 1–3 hours
✅ Success rate: ~90%
Video won’t start
Recording stops after a few seconds
Video freezes while audio continues
Overheating warning during recording
Video uses more power, storage, and processing than photos.
Storage below 5GB free
Overheating camera sensor
Power delivery failure to camera
Video processing circuit fault
Camera module replacement
Power circuit repair
⏱ Repair time: 1–4 hours
✅ Success rate: ~87%
Very dark photos
Heavy grain/noise
Night mode no longer helps
Phone cameras do not degrade naturally like this.
Stuck aperture mechanism
Degraded lens coating
Sensor damage or moisture inside lens
Camera module replacement
⏱ Repair time: 1–3 hours
✅ Success rate: ~88%
Front camera won’t open
Blurry or foggy selfies
Black screen on video calls
Face ID / Face Unlock not working
On iPhone X and newer, Face ID sensors are paired to the motherboard.
Camera can be fixed — Face ID cannot be restored if damaged.
⏱ Repair time: 1–3 hours
✅ Success rate: ~93%
Dots or lines always in the same place
Visible in every photo
High-powered lasers at concerts or events permanently burn pixels on the CMOS sensor.
This damage is irreversible.
Camera module replacement only
⏱ Repair time: 1–3 hours
If your symptoms match one of these, the next step is proper testing — not guessing.
👉 Free 10-minute camera diagnosis
We confirm the exact fault, explain the fix, and give a fixed price upfront.
A modern smartphone camera isn’t a single part — it’s a precision optical system packed into a space smaller than your fingernail.
When something goes wrong, replacing “just one screw” isn’t possible.
Below is what actually fails, why it fails, and how it’s repaired correctly.
Your phone’s camera is a self-contained unit that includes:
CMOS image sensor (captures light)
Multi-element glass lens assembly
Autofocus & OIS motors (move and stabilise the lens)
Aperture mechanism (controls light intake on supported models)
Image processing circuitry
Integrated flex cable (data + power)
This entire unit plugs into the motherboard as one piece.
📉 Physical Impact (Most Common)
Lens elements shift → permanent blur
OIS motors jam → shaking or no focus
Micro-cracks in solder joints → intermittent “camera failed” errors
Even “small” drops can cause internal misalignment.
💧 Moisture & Liquid Damage
Condensation forms inside lens housing
Corrosion on flex cable contacts
Sensor short-circuits → black screen or dead camera
Moisture damage often worsens over time.
🧪 Manufacturing Defects (Model-Specific)
Some phones have known camera weaknesses, for example:
iPhone 6 Plus – OIS motor failure
Google Pixel 2 – “Camera Disconnected” error
Samsung Galaxy S7 – colour tint and focus issues
Full camera module replacement
Individual parts (lens, sensor, OIS) cannot be repaired separately
⏱ Repair time: 1–3 hours
✅ Success rate: 90–94%
The camera flex cable:
Supplies power to the camera
Transfers image data
Sends autofocus & flash commands
It’s 0.2–0.5mm thin and extremely fragile.
Phone drops bend or tear internal traces
DIY repairs crease or rip the cable
Vibration over time loosens connectors
Dust or corrosion blocks contact pins
Camera works sometimes, not others
Black screen but app opens
“Cannot connect to camera” error
Camera disconnects after a few minutes
Connector reseating (minor cases)
Flex cable replacement
Motherboard connector micro-repair if pins are damaged
⏱ Repair time: 30 minutes – 2 hours
💰 Cost range: R250 – R1,400
The Camera Control IC (ISP) is a motherboard chip that:
Powers camera modules
Controls autofocus motors
Regulates flash output
Processes raw image data
If this chip fails, the camera itself may be perfectly fine — but unusable.
Front & rear cameras BOTH dead
Flash also not working
Phone heats up near camera
Battery drains rapidly when camera opens
This repair requires:
Microscope work (60×–100×)
Hot-air rework station
BGA reballing (100–300 solder balls)
Circuit testing
Many shops label this as “unrepairable motherboard damage.”
Board-level micro-soldering
Camera IC replacement or reballing
⏱ Repair time: 3–6 hours
✅ Success rate: ~85%
Single-LED (budget phones)
Dual-tone LEDs (natural skin tones)
Multi-LED arrays (flagship phones)
Flash uses high-current bursts controlled by a dedicated driver IC.
Burned-out LED
Driver IC shorted by water damage
Flash stuck on (battery drain risk)
One LED dead in dual-LED system
Rear camera module replacement (most phones)
Flash flex replacement (some models)
Driver IC micro-repair if required
⏱ Repair time: 1–2 hours
Rare — but possible.
Indicators:
Problem started immediately after update
Camera works in Safe Mode (Android)
Factory reset temporarily fixes it
Clear cache & permissions
Camera firmware reflash
System update or rollback
💰 Cost: Often free or minimal
A smartphone camera is like a professional telescope compressed into a thumbnail:
Glass elements
Precision motors
Microscopic circuits
Trying to “reconnect a cable” at home is like repairing a telescope with a kitchen knife.
❌ Cracked screens
❌ Torn flex cables
❌ Permanent Face ID loss
❌ Escalated repair costs
Once you know what’s actually broken, the repair path becomes clear — and safe.
👉 Free 10-minute professional camera diagnosis
We test, explain, and quote — before any repair begins.
Some camera problems can be ruled out at home in minutes.
Others should never be attempted without proper tools and experience.
Knowing the difference can save you thousands of rands.
These checks won’t damage your phone and may solve minor software-related issues.
Temporary system glitches can block camera access.
iPhone 8 and newer
Press Volume Up → release
Press Volume Down → release
Hold Side button until Apple logo appears
Android
Hold Power
Tap Restart
👉 If the camera works after this, no repair is needed.
iPhone
Swipe up → close Camera app → wait 10 seconds → reopen
Android
Settings → Apps → Camera
Force Stop
Storage → Clear Cache only
Restart phone
⚠️ Do not clear data yet.
This checks whether a third-party app is blocking the camera.
How to boot Safe Mode
Hold Power button
Long-press “Power Off”
Select Safe Mode
Result
Camera works → uninstall recently added apps
Camera still fails → hardware problem
Video recording requires free working space.
Ensure 5GB+ free storage
Try recording in 1080p instead of 4K
Remove phone case to reduce overheating
If video still fails → hardware fault.
Use
Microfiber cloth (glasses cloth)
Gentle circular motion
Never use
❌ Paper towels
❌ Alcohol or chemical wipes
❌ Your shirt
❌ Wet wipes
These damage anti-reflective lens coatings permanently.
These “fixes” cause more damage than the original fault.
Why this goes wrong
Fragile camera flex cables tear easily
Screens crack during opening
Waterproof seals are destroyed
Static discharge can short the motherboard
Real outcomes we see weekly
Camera fault + cracked screen
Torn flex cable → higher repair cost
iPhone X+ Face ID permanently lost
👉 What looked like a R800 repair becomes R3,000+.
Lasers permanently burn pixels on the CMOS sensor.
Common sources
Concert lasers
Laser pointers
Industrial measuring tools
This damage is irreversible.
Forces dust inside the lens assembly
Propellant causes condensation
Cold gas cracks lens coatings
Use only gentle air from a distance, or a cloth.
If a factory reset didn’t fix it once:
It will never fix it later
You’re only losing time and data
The front camera assembly contains Face ID sensors paired to the motherboard.
❌ Damage the flex cable
❌ Damage the sensor
→ Face ID is permanently lost (even Apple can’t restore it)
If any of these apply, stop DIY immediately:
Camera app crashes
Black screen with working controls
Blurry or shaking images
Flash not working
Factory reset didn’t help
These indicate physical damage that requires:
OEM-grade parts
Microscopic repair tools
Controlled environment
Try the safe checks once — then stop.
👉 Free 10-minute professional camera diagnosis
We’ll confirm the fault, explain the fix, and quote upfront.
No pressure. No guessing. No unnecessary repairs.
When your camera fails, who fixes it matters.
A rushed or cheap repair often results in worse photo quality, missing features, or repeat failures.
Here’s why customers trust us with one of the most delicate components in a smartphone.
We know your phone isn’t optional.
Camera module & flash repairs: 1–3 hours
Multi-camera systems: 2–4 hours
Board-level micro-soldering: 3–6 hours
📦 Drop off in the morning — collect the same day in most cases.
Before any repair, we test:
Front & rear cameras (all lenses)
Autofocus & OIS stability
Flash brightness & power delivery
Camera power supply voltage
Motherboard communication
You get:
A clear explanation
A fixed price
No obligation to proceed
We do not use low-quality aftermarket cameras.
Cheap camera replacements often have:
Poor low-light performance
Broken or missing OIS
Incorrect colours or focus
Short lifespan
We use OEM-grade or equivalent-quality modules that:
Match original sensor specs
Support full autofocus & OIS
Maintain colour accuracy
Last years, not months
📸 Your photos should look normal again, not “almost right”.
If both cameras and the flash are dead, the issue is often the Camera Control IC (ISP) on the motherboard.
This requires:
Microscope work
Precision hot-air rework
BGA reballing
Circuit-level testing
Many shops label these phones “unrepairable”.
We fix them properly.
Modern phones aren’t single-camera devices.
We repair:
Dual, triple & quad camera arrays
Periscope zoom systems
Advanced OIS & gimbal stabilisation
Depth, LiDAR & macro cameras
Including:
iPhone Pro & Pro Max models
Samsung Galaxy Ultra series
Huawei P & Mate series
Google Pixel cameras
Water doesn’t always kill a camera immediately.
Our process includes:
Ultrasonic cleaning
Corrosion removal
Controlled drying
Component testing
⏱ Best results within 24–48 hours of exposure.
We don’t hand your phone back unchecked.
Before collection, we:
Take test photos (bright & low light)
Test autofocus accuracy
Test flash & torch mode
Record video (1080p / 4K)
Check for dust under the lens
👉 You only pay once the camera performs correctly.
We stand behind our work.
Camera modules
Flash repairs
Flex cable repairs
Camera IC micro-repairs
If the same issue returns within 6 months, we fix it free
(excluding new damage or liquid exposure).
Clear pricing
No unnecessary repairs
Honest advice (we’ll tell you if it’s not worth fixing)
Local support you can return to
Don’t gamble with one of your phone’s most expensive components.
👉 WhatsApp us now for a free 10-minute camera diagnosis
Fast answers. Professional repair. Guaranteed work.
Camera repairs vary by phone model, camera complexity, and fault type.
Below is a realistic pricing guide so you know what to expect before booking.
👉 Final pricing is always confirmed after our free 10-minute diagnosis.
(Single rear camera systems)
R400 – R700
Typical examples:
Samsung Galaxy A series (older models)
Huawei Y series
Xiaomi Redmi entry models
Nokia & Tecno devices
⏱ Repair time: 1–2 hours
✅ Success rate: 90–94%
(Dual or triple camera systems)
R600 – R1,200
Typical examples:
Samsung Galaxy A & S FE series
Huawei Nova & P Lite series
Xiaomi & Oppo mid-range models
iPhone SE / XR / 11 / 12
⏱ Repair time: 1–3 hours
✅ Success rate: 90–93%
(Multi-lens, OIS, periscope zoom)
R1,200 – R2,500
Typical examples:
iPhone Pro / Pro Max (12–16 series)
Samsung Galaxy S Ultra series
Huawei P & Mate Pro series
Google Pixel 6 / 7 / 8 series
⏱ Repair time: 2–4 hours
✅ Success rate: 88–92%
R450 – R800
Includes:
Front camera module replacement
Focus & clarity testing
⚠️ Note for iPhone X and newer:
Front camera repair does not guarantee Face ID restoration if sensors are damaged.
⏱ Repair time: 1–3 hours
R600 – R2,200
(Depends on model & camera complexity)
R400 – R900
⏱ Repair time: 1–2 hours
Simple reseating: R250 – R400
Flex cable replacement: R400 – R800
Motherboard connector repair (micro-soldering): R800 – R1,400
⏱ Repair time: 30 minutes – 2 hours
(When all cameras and flash are dead)
R1,200 – R2,200
Includes:
Board-level diagnosis
Camera IC replacement or reballing
Post-repair circuit testing
⏱ Repair time: 3–6 hours
✅ Success rate: ~85%
R250 – R500
(Often free if no hardware issue is found)
✔ Free 10-minute diagnosis
✔ OEM-grade parts
✔ Professional installation
✔ Full camera testing
✔ 6-month repair warranty
Prices depend on phone model & part availability
No repair is done without approval
If a device is not economically repairable, we’ll tell you honestly
No charge if you choose not to proceed after diagnosis
The fastest way to get a precise price is a quick test.
👉 WhatsApp us now for a free 10-minute camera diagnosis
We’ll identify the fault, confirm the fix, and give you a fixed price upfront.
Camera repairs involve precision optics, sensors, and microscopic connections.
That’s why warranty and quality control matter more here than almost any other phone repair.
We don’t rush repairs — and we stand behind every one.
Every camera-related repair includes a 6-month warranty, covering:
Rear camera module replacements
Front (selfie) camera repairs
Flash LED & flash circuit repairs
Camera flex cable replacements
Camera Control IC (ISP) micro-soldering
If the same fault returns within 6 months, we fix it free of charge.
✔ Part defects
✔ Installation issues
✔ Workmanship-related failures
❌ New physical damage (drops, impact)
❌ Liquid or moisture exposure after repair
❌ Customer-caused damage or tampering
❌ Unrelated new faults
(This keeps pricing fair for everyone.)
Before your phone is returned, we perform multi-point camera testing:
📸 Photo tests in bright & low-light conditions
🎯 Autofocus accuracy checks
🌀 OIS stabilisation movement testing
⚡ Flash & torch intensity verification
📹 Video recording tests (1080p / 4K where supported)
👤 Front camera & video call testing
🔍 Dust inspection under lens glass
You don’t leave with a “mostly working” camera —
you leave with a fully tested one.
We use OEM-grade or equivalent-quality camera modules, not cheap aftermarket copies.
Low-quality cameras often:
Look fine at first
Lose focus after weeks
Have poor low-light performance
Lack working OIS
Produce inaccurate colours
OEM-grade parts ensure:
✔ Original image quality
✔ Proper stabilisation & focus
✔ Long-term reliability
Every repair includes:
Documented fault diagnosis
Parts used recorded
Warranty start date logged
This protects you and ensures accountability.
We will never upsell unnecessary repairs
We’ll tell you honestly if a repair isn’t worth it
We treat your phone as if it were our own
Your camera captures irreplaceable moments —
it deserves more than a rushed fix.
With our warranty and quality controls, you take zero risk.
👉 Book your free 10-minute camera diagnosis today
Clear answers. Professional repair. Guaranteed work.
Some camera problems can be safely ruled out at home in minutes.
Others should never be attempted without professional tools.
Knowing the difference can save you money, time, and permanent damage.
These steps will not damage your phone and help rule out rare software-related issues.
Temporary system glitches can block camera access.
iPhone 8 and newer
Volume Up → release
Volume Down → release
Hold Side button until Apple logo
Android
Hold Power
Tap Restart
📌 If the camera works after this → no repair needed.
iPhone
Swipe up → close Camera app → wait 10 seconds → reopen
Android
Settings → Apps → Camera
Force Stop
Storage → Clear Cache only
Restart phone
⚠️ Do not clear data yet.
This checks whether a third-party app is blocking the camera.
How
Hold Power
Long-press “Power Off”
Select Safe Mode
Results
Camera works → uninstall recently added apps
Camera still fails → hardware problem
Video recording needs working space, not just free space.
Ensure 5GB+ free storage
Try recording at 1080p instead of 4K
Remove phone case (reduces overheating)
If video still fails → hardware fault.
Use
Microfiber cloth (glasses cloth)
Gentle circular motion
Never use
❌ Paper towels
❌ Alcohol or chemical wipes
❌ Wet wipes
❌ Clothing fabric
These permanently damage anti-reflective lens coatings.
These actions turn simple camera repairs into expensive disasters.
This is the #1 mistake we see.
Camera flex cables tear easily
Screens crack during opening
Waterproof seals are destroyed
Static discharge can short the motherboard
❌ Torn camera cable
❌ Cracked screen
❌ Dead motherboard
❌ Lost Face ID (iPhone X+)
📉 A R800 repair often becomes R3,000+.
Cheap camera modules:
Lack proper OIS
Have poor low-light performance
Produce wrong colours
Fail within weeks
Many customers come to us after a failed DIY repair, paying twice.
Laser damage burns pixels on the CMOS sensor.
Common sources:
Concert lasers
Laser pointers
Industrial measurement tools
This damage is permanent and requires full camera replacement.
Compressed air:
Forces dust inside the lens
Releases propellant liquid
Causes condensation
Use a cloth — not pressure.
If a factory reset didn’t fix it once:
It will never fix it later
You’re only wasting time and risking data loss
The front camera assembly contains Face ID sensors paired to the motherboard.
❌ Damage the flex
❌ Damage the sensor
➡ Face ID is permanently lost
(even Apple can’t restore it)
If your phone shows any of these symptoms, stop DIY immediately:
Camera app crashes
Black screen with working controls
Blurry or shaking image
Flash not working
Factory reset didn’t help
These indicate physical damage that requires:
OEM-grade parts
Microscopic tools
Controlled repair conditions
Try the safe checks once — then stop.
👉 Free 10-minute professional camera diagnosis
We confirm the fault, explain the repair, and quote upfront.
No pressure.
No guessing.
No unnecessary repairs.
You’ve identified the symptom.
You understand what’s broken.
You know what not to risk.
The next step is simple.
Camera problems don’t fix themselves.
Delaying repair can lead to:
Worsening image quality
Battery drain or overheating
Permanent sensor damage
Higher repair costs later
Most camera and flash faults are repairable the same day when addressed early.
We’ll:
Test front & rear cameras
Check autofocus & OIS stability
Measure flash power delivery
Confirm motherboard communication
Explain the fault in plain language
You get:
✔ A clear diagnosis
✔ A fixed price upfront
✔ Time to decide
Camera modules & flash: 1–3 hours
Multi-camera systems: 2–4 hours
Micro-soldering (if needed): same day / next day
Your phone doesn’t need to be gone for days.
We use OEM-grade camera parts, not cheap copies.
Every repair is fully tested and backed by up to 6-month warranty.
If the same issue returns — we fix it free.
📲 WhatsApp us for the fastest response
📞 Call us to speak directly to a technician
📍 Visit our store for same-day service
The diagnosis is free. The decision is yours.
A working camera isn’t a luxury — it’s how you capture life.
Fix it once.
Fix it properly.
Fix it today.
📸 Camera not opening, blurry photos, or flash not working? We fix it today.
Tap below to get a fast diagnosis and same-day repair.
📞 Call / WhatsApp Now
📷 Same-Day Camera & Flash Repairs
📍 Free Diagnosis · No Fix No Fee
🏅 Why Our Valued Customers Trust Us for Camera & Flash Repairs
✅ 3,800+ camera modules replaced and restored since 2018
✅ 1,200+ successful flash and sensor repairs — including devices affected by drops and liquid damage
✅ 94% first-time fix rate — most camera errors resolved on the first repair
✅ Advanced dust-free repair environment — prevents lens contamination and fogging
✅ Specialized calibration tools for autofocus, stabilization, and portrait-mode accuracy
✅ Up to 6-month warranty on camera and flash repairs depending on the repair type
✅ Free camera diagnostics — identify whether the issue is software, hardware, or the camera IC before you pay
✅ Transparent pricing — final quote upfront, no hidden “extra” charges
✅ Data protection guarantee — photo gallery, files, videos, and apps remain safe and untouched
✅ Expert recovery for camera affected by drops or water — including shaky images, black screen, foggy lens, and flash not firing
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