⚡ Phone Won’t Turn On / Stuck on Logo?
You press the power button and… nothing. Or your phone lights up only to freeze on the logo or restart over and over. We know how panic-inducing that is — especially when you need your phone right now.
Common signs you’ll notice:
Black screen but phone vibrates or shows LED.
Stuck on brand logo (boot loop).
Reboots repeatedly or freezes during startup.
Shows charging icon but won’t fully start.
Gets hot but never finishes booting.
What’s likely happening:
This usually points to a failed power circuit (power IC), corrupted system software, or a short on the motherboard (sometimes after a drop or liquid exposure). These faults are common and often fully repairable — and in most cases your data can be recovered.
Quick non-tech tip:
Don’t keep forcing restarts or continuous charging — it can worsen board damage. If it’s hot, stop charging and bring it in.
🔧 Bring it to Cell Doctor for a fast, professional diagnosis and same-day repair — or click on 👉 WhatsApp us now to get started.
Is your phone completely dead? Stuck on the Apple or Samsung logo? Caught in an endless boot loop? You're not alone. Power and boot failures are the #1 reason customers search for "phone repair near me" – and we fix them every single day.
⚡ Fast Track Your Repair: click on 👉 WhatsApp Us Now | or book 👉 Book Free Diagnosis |
If you're experiencing any of these symptoms, your phone has a power or boot issue that needs professional attention:
You press the power button – nothing. No lights, no vibration, no logo. Just a black screen and silence. This often happens after:
Accidental drops or impacts
Exposure to water or moisture
Overnight charging with a faulty charger
Battery reaching end of lifespan (typically 2-3 years)
⏱️ Typical repair time: 1-3 hours | Success rate: 94% | Most common fix: Battery replacement or power IC repair
Your phone lights up and shows the brand logo (Apple, Samsung, Huawei, Xiaomi, Oppo, etc.) but then:
Restarts repeatedly in an endless loop
Freezes on the logo screen indefinitely
Never reaches your home screen or lock screen
This "iPhone stuck on Apple logo" or "Samsung phone won't start" problem is extremely common after:
Failed software updates or system update failure
Attempted factory reset gone wrong
Storage completely full
Corrupted system files or firmware
⏱️ Typical repair time: 30 minutes - 2 hours | Success rate: 91% | Most common fix: Software reflash, firmware restoration, or motherboard repair
The screen stays completely dark, but you can:
Feel vibrations when notifications arrive
Hear sounds when pressing volume buttons
Sense the phone is "alive" but can't see anything
This suggests your phone's internal components work, but the display assembly, LCD connector, or backlight circuit has failed.
⏱️ Typical repair time: 1-4 hours | Success rate: 89% | Most common fix: Screen replacement or display connector repair
Your phone boots up normally, lets you use it for minutes or hours, then suddenly restarts without warning. This makes your device completely unreliable for:
Important calls or business communications
Banking apps or mobile payments
Capturing photos or videos
Navigation or emergencies
⏱️ Typical repair time: 1-3 hours | Success rate: 87% | Most common fix: Battery replacement, power IC repair, or motherboard diagnosis
Your phone powers off completely mid-task, even with 30%, 50%, or 70% battery showing. Common triggers:
Opening the camera app
Playing games or videos
Making phone calls
Cold weather or temperature changes
This almost always indicates battery failure, power management IC damage, or faulty battery calibration.
⏱️ Typical repair time: 1-2 hours | Success rate: 92% | Most common fix: Genuine battery replacement
You plug your phone in before bed expecting a full charge by morning, but wake up to find:
Phone completely unresponsive
No charging indicator light
No heat or warmth from the device
Charger plug is warm or burned
This dangerous situation suggests a charging port short circuit, defective battery, or power surge damage.
⚠️ URGENT: Do not attempt to charge again. Bring it in immediately to prevent fire risk or total motherboard failure.
⏱️ Typical repair time: 2-4 hours | Success rate: 78% | Most common fix: Charging port replacement, battery swap, or power circuit repair
Your phone took an unexpected swim – toilet, sink, pool, rain, or spilled drink – and now refuses to power on. Time is critical.
🚨 STOP! DO NOT:
❌ Plug it into a charger (causes short circuits)
❌ Try to turn it on repeatedly (spreads liquid damage)
❌ Use rice or silica gel (doesn't remove internal corrosion)
❌ Wait "to see if it dries out" (corrosion starts in 24-48 hours)
✅ DO THIS IMMEDIATELY:
Power off if still on (don't turn back on)
Remove SIM card and memory card
Pat dry with cloth (don't shake vigorously)
Bring to us within 24 hours for professional liquid damage repair
⏱️ Typical repair time: 3-6 hours | Success rate: 73% (if brought within 24hrs) / 42% (after 48hrs) | Most common fix: Ultrasonic cleaning, corrosion removal, component-level motherboard repair
You don't need to understand electronics to get your phone fixed, but knowing the real causes helps you make informed decisions:
What it means: Your battery has reached end-of-life after 500-1000 charge cycles (typically 2-3 years). Lithium-ion batteries naturally degrade and lose capacity over time.
Signs:
Phone shuts down at 20-40% battery
Swollen or bulging back cover
Dead phone that won't respond to any charger
Battery drains from 100% to 0% in hours
The fix: Genuine battery replacement with 6-month warranty. We use only high-quality batteries that match or exceed original manufacturer specifications.
💰 Typical cost: R350-R850 depending on model | Data safe? Yes, 100%
What it means: The Power Management Integrated Circuit (PMIC or "Power IC") is a tiny chip on your motherboard responsible for distributing electricity to every component. When damaged, your phone can't regulate power properly.
Common causes:
Using cheap, uncertified chargers (wrong voltage)
Liquid damage causing short circuits
Physical drops or impacts
Manufacturing defects
Signs:
Phone won't turn on despite new battery
Turns on but immediately dies
Gets extremely hot when charging
Charging port works but phone stays dead
The fix: Micro-soldering power IC replacement. This requires specialized equipment and expert-level technician skills – not all repair shops can do this.
💰 Typical cost: R850-R1,800 depending on model | Data safe? Yes, stored on separate memory chip
What it means: Your phone's "brain" (iOS or Android operating system) has become corrupted, preventing normal startup.
Common causes:
Failed software update (most common)
Storage completely full (0 bytes free)
Malware or bad app installation
Interrupted factory reset
Jailbreak or root gone wrong
Signs:
Stuck on Apple logo, Samsung logo, or Android logo
Boot loop that never reaches home screen
Error messages like "System UI has stopped"
Phone boots into recovery mode automatically
The fix: Professional software reflash, firmware restoration, or system reinstallation. We use official manufacturer tools – not risky third-party software.
💰 Typical cost: R250-R600 | Data safe? We attempt data backup first, but software issues sometimes require full wipe
What it means: Water, coffee, soda, or any liquid has penetrated your phone and caused:
Short circuits between components
Corrosion (rust-like buildup) on circuits
Damaged capacitors, resistors, or ICs
Fried power pathways on motherboard
The harsh truth: Liquid damage is progressive. Even if your phone worked for days after water exposure, corrosion continues spreading and will eventually cause failure.
The fix: Ultrasonic cleaning bath, isopropyl alcohol treatment, corrosion removal under microscope, and component-level motherboard repair. Success depends on how quickly you bring it in.
💰 Typical cost: R600-R2,500 depending on extent of damage | Data safe? 50/50 – we prioritize data recovery
What it means: A severely damaged, bent, or shorted charging port can sometimes prevent any power from reaching the battery or motherboard, making the phone appear completely dead.
Signs:
Dead phone that won't charge
Burn marks or melted plastic around charging port
Phone was working until charger was plugged in
The fix: Charging port replacement with dock flex cable.
💰 Typical cost: R350-R750 | Data safe? Yes, 100%
Less commonly, other critical chips can fail:
CPU or processor damage (extremely rare, usually requires motherboard replacement)
NAND flash memory chip failure (stores your data – often not repairable)
PMIC companion chips (voltage regulators, filters, etc.)
The fix: Requires advanced diagnostic equipment to pinpoint exact component, followed by micro-soldering replacement.
1. Try a Different Charger & Cable (Original if Possible)
Sometimes the issue is simply a faulty charging accessory, not your phone. Borrow a known-working, original charger from a friend with the same phone model.
⏱️ Charge for: At least 30 minutes before attempting to turn on. Deeply discharged batteries need time to accept charge.
2. Force Restart Your Phone
Many phones have a specific button combination that forces a hard restart – useful for frozen software or boot loops:
iPhone 8 and newer:
Press and release Volume Up, press and release Volume Down, then hold Side button for 10-15 seconds
iPhone 7/7 Plus:
Hold Volume Down + Side button together for 10-15 seconds
iPhone 6s and older:
Hold Home + Top button together for 10-15 seconds
Samsung Galaxy (most models):
Hold Volume Down + Power button together for 10-20 seconds
Other Android phones:
Hold Power button for 20-30 seconds, or hold Power + Volume Down for 10-15 seconds
⚠️ Note: If your phone has a hardware issue (battery, power IC, liquid damage), force restart won't help – but it won't hurt either.
3. Remove Case and Accessories
Occasionally, a misaligned case or magnetic accessory can press buttons or interfere with charging. Remove everything and try again.
🚫 DO NOT Repeatedly Try to Force-Start a Completely Dead Phone
If your phone is dead due to hardware failure (battery, power IC, motherboard), constantly attempting to turn it on:
Drains any remaining battery reserves
Can overheat damaged components
Makes diagnosis harder for technicians
Sometimes causes additional damage
After 3-5 attempts with no response, STOP and bring it to us.
🚫 DO NOT Plug In or Charge a Water-Damaged Phone
This is the #1 mistake that turns a repairable liquid damage case into a total loss. Electricity + water = short circuits that fry components instantly.
Even if your phone "seems dry," moisture remains inside for days. Always bring water-damaged phones to us unplugged and powered off.
🚫 DO NOT Attempt DIY Repairs (Opening Your Phone)
Modern smartphones are complex and fragile. Common DIY mistakes:
Ripping ribbon cables when opening
Cracking OLED screens with prying tools
Mixing up microscopic screws (different lengths)
Puncturing batteries (fire/explosion risk)
Damaging waterproof seals
Voiding any remaining warranty
You'll pay more to fix DIY damage on top of the original problem. Trust us – we've seen it hundreds of times.
🚫 DO NOT Use Cheap, Uncertified Chargers Long-Term
Budget chargers from street vendors or unknown brands often have:
Incorrect voltage output (5.2V instead of 5V)
Poor voltage regulation (spikes and dips)
No safety protections
These cause power IC damage over months of use – the phone works fine, then one day won't turn on at all. The repair costs 10x more than a quality charger.
Invest in original or certified MFi (Apple) / USB-IF certified chargers.
✅ Same-Day Repairs Available
Most power and boot issues fixed within 1-4 hours. Drop off in the morning, collect in the afternoon. For complex motherboard repairs, allow 24-48 hours.
✅ Free, No-Obligation Diagnosis
Not sure what's wrong? Bring your phone in for a free diagnostic test. We'll identify the exact problem, explain it in plain English, and quote you a fair price. No diagnosis fees, no pressure to proceed.
✅ Data Recovery Priority
Your photos, contacts, messages, and files matter. We attempt data recovery on all repairs where possible, and offer specialized dead phone data recovery services for critical cases.
✅ Genuine Parts & 6-Month Warranty
We use high-quality, tested parts that match or exceed original specifications. All repairs come with a 6-month workmanship warranty – if the same issue returns, we fix it free.
✅ Micro-Soldering Experts
Not all repair shops have the skills or equipment for board-level repairs (power IC, NAND chip, CPU work). Our technicians train continuously and use professional microscopes, hot air stations, and precision tools.
✅ Transparent Pricing (No Hidden Fees)
The quote we give is the price you pay. No "surprise charges" when you collect. If we discover additional problems during repair, we call you first for approval.
✅ All Brands & Models
We repair iPhones (all models from 6 to 16), Samsung Galaxy, Huawei, Xiaomi, Oppo, Realme, Vivo, Tecno, Infinix, Nokia, LG, Google Pixel, OnePlus, and more.
Budget phones (Tecno, Infinix, older Samsung): R300-R450
Mid-range phones (Oppo, Realme, Xiaomi, Huawei): R450-R700
Flagship phones (iPhone, Galaxy S/Note, Huawei Mate/P): R650-R950
Android phones: R850-R1,400
iPhones: R1,200-R1,800
All phones: R250-R600 (depends on complexity)
Basic cleaning: R600-R900
Component-level repair: R1,200-R2,500
Budget phones: R300-R500
Mid-range phones: R450-R700
iPhones: R600-R850
💳 Payment: Cash, card, SnapScan, EFT. No deposit required for diagnostics.
(Prices can be revised depending of the Grade requiered and Quality)
CELL DOCTOR – Professional Cellphone Repair Johannesburg
📍 Address: 122 main street Rosettenville , Johannesburg south , 2190
⏰ Hours:
Monday-Friday: 8: 00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: Closed (Emergency repairs by appointment)
🚗 Parking: [ Street parking available ]
Visit our repair center during business hours. Most power/boot issues diagnosed within 15 minutes.
Click here 👉 Whatsapp us Now
Send a message describing your problem + phone model. We'll respond within 10 minutes during business hours with advice and pricing.
Click Here to Book Free Diagnosis
click here to book 👉 Book Now
Choose your preferred time slot. Skip the queue.
A: Not necessarily. Data is stored on a separate memory chip (NAND flash), not the battery or power IC. Even if your phone won't turn on, we can often recover data through specialized techniques:
Board-level data recovery (removing and reading the memory chip)
Power injection (bypassing damaged circuits to boot the phone temporarily)
Success rate: 70-85% for hardware failures, 50-60% for liquid damage
A: Typically 2-4 hours for straightforward power IC replacement. Complex cases (multiple damaged chips, corroded traces) may require 24-48 hours. We'll give you an accurate timeframe after diagnosis.
A: It depends on the issue:
Boot loop from failed update: Usually NO – we can reflash without wiping data
Corrupted system partition: Sometimes YES – full wipe may be necessary
We always attempt backup first using professional tools before any software work
A: Almost certainly YES. Liquid damage causes corrosion that spreads over days/weeks. Components that initially survived start failing as corrosion builds up. This is why immediate professional cleaning after water exposure is critical – waiting guarantees worse damage.
A: Often, YES. We specialize in complex board-level repairs that many shops can't do:
Multi-layer motherboard trace repair
CPU reballing (advanced soldering technique)
NAND flash chip replacement with data recovery
Custom voltage injection for diagnostics
Bring it in for a second opinion – our free diagnosis will tell you definitively if recovery is possible.
A: Yes. 1 to 6-month warranty on the fixed parts and workmanship. If the same issue returns within 6 months, we repair it free of charge. (Warranty doesn't cover new physical damage, liquid exposure, or unauthorized repairs after our service.)
A: Usually YES. Failed iOS updates rarely damage data – they corrupt system files. We use official Apple restore tools to reinstall iOS cleanly. Success rate: 95%+ for update-related boot loops.
A: Honest answer: If repair costs less than 40% of a replacement phone's price, repair makes financial sense. For example:
R500 battery replacement for a phone worth R3,000+ = repair
R2,000 motherboard repair for a phone worth R2,500 = consider upgrading
We'll give you a fair assessment and never push unnecessary repairs.
Every day you delay brings risk:
Liquid damage: Corrosion spreads, repairable becomes unrepairable
Battery issues: Deep discharge can make batteries impossible to revive
Software problems: Corrupt data can overwrite good data
Power IC damage: Can spread to other motherboard components
The sooner you bring it in, the cheaper and faster the repair.
Choose Your Next Step:
🟢 WhatsApp Us Now: click here 👉 Whatsapp now and
Get instant free quote
Speak to a technician
Book Free Diagnosis Online – Reserve your time slot
or Walk-In: 122 main street Rosettenville – Open Mon-Sat from 8am to 6pm
Charging & Battery Problems →
Screen Replacement & Display Issues →
Water Damage Repair →
Data Recovery Services →
iPhone Repair Johannesburg →
[CELL DOCTOR] – Johannesburg's Trusted Cellphone Repair Experts Since [15 yeqr]
Professional repairs. Genuine parts. Real warranties. Fair prices.
🧩 B. FAULT INDEX — MATCHING ISSUE → EXACT FAULT
(connect the dots with your Search Query on Power and boot issue)
⚠️ 1. Phone won’t turn on at all
Customer may search:
Phone dead
Phone not turning on
Phone not responding
Phone not powering up
iPhone/Samsung won’t turn on
Phone died and now doesn’t switch on
Likely fault:
👉 Power IC issue, dead battery, short on board, liquid damage, damaged power button.
⚠️ 2. Phone stuck on logo (Apple/Samsung/Huawei)
Customer may search:
Phone stuck on Apple logo
Samsung stuck on boot screen
Stuck on brand logo
Phone won’t load home screen
Phone stuck after update
Likely fault:
👉 Boot IC fault, software crash, damaged storage IC, corrupt system.
⚠️ 3. Keeps restarting (Boot Loop)
Customer may search:
Phone restarting nonstop
Phone keeps rebooting
Phone looping
Phone turns off and on repeatedly
Likely fault:
👉 Power IC instability, short circuit, bad battery, corrupted firmware.
⚠️ 4. Black screen but phone vibrates
Customer may search:
Phone black screen but still on
Phone vibrates but screen not showing
Display not working
Phone screen went black suddenly
Likely fault:
👉 Damaged display IC, loose display connector, backlight failure.
⚠️ 5. Turns off suddenly while using
Customer may search:
Phone keeps switching off
Phone shutting down randomly
Phone off during calls
Battery percentage jumps
Likely fault:
👉 Battery failure, PMIC issue, overheating shutdown, motherboard fault.
⚠️ 6. Water-damaged & won’t start
Customer may search:
Phone dropped in water won’t turn on
Water damage phone not powering
Phone wet and dead
Phone not turning on after water
Likely fault:
👉 Corrosion, short circuits, damaged power line components.
⚠️ 7. Dead phone after charging overnight
Customer may search:
Phone died overnight
Phone not turning on after charging
Phone hot and then died
Phone won’t wake up after charge
Likely fault:
👉 Battery failure, burnt IC, charging fault, short on board.
🚀 Not sure which fault matches your phone?
Tap below — we diagnose it in minutes.
📞 click and talk to us 👉 WhatsApp Now
📍 Book a Same-Day Repair
⚡ Free Quick Diagnosis · No Fix No Fee
⭐ Fast diagnosis • Data recovered • Same-day repair
⭐ Motherboard repair • Reliable fix • Johannesburg South
⭐ Battery replaced • Quick service • Walk-in friendly
⭐ Software repair • Boot loop fixed • Honest explanation
⭐ Display connection repaired • Transparent pricing
⭐ Liquid damage recovery • Data saved • Same-day service
⭐ Power IC repaired • Data restored • Trusted technician
⭐ WHY CUSTOMERS TRUST US FOR POWER & BOOT REPAIRS
🔍 Expert Diagnosis Within Minutes (no guessing, no delays)
🛠️ Specialists in Dead Phone & Boot Loop Repairs
(We handle the hardest faults: power IC, PMIC, boot loop, backlight, motherboard shorts, liquid damage.)
⚡ Advanced Board-Level Repair Tools
( professional use of microscopes, thermal cameras, and voltage testing)
🔄 No Fix, No Fee Policy (free Diagnostic)
📈 High Success Rate on Severe Faults (success rate over 80%)
🧪 Safe & Transparent Testing Process (feedback followed each step)
🕒 Same-Day Power Repairs Service Available
.💬 Clear Communication
🔐 Your Data Stays Safe
(Boot issues and power repairs are done without wiping your data whenever possible.)
Right time to Give Us a TRY, (get your dead phone fix Now)