When your phone suddenly shows “No Service”, “Searching…”, or keeps dropping calls, it feels like your whole day is on pause.
Common symptoms you may recognize:
SIM card not detected or keeps disconnecting
Weak signal in areas where others have full bars
Wi-Fi or mobile data failing randomly
Calls dropping or not going through
Network available but can’t register
What’s likely happening:
These issues often come from SIM reader damage, antenna faults, software corruption, IMEI issues, or network IC problems—common on iPhone, Samsung, and Huawei devices.
Expert Tip:
Avoid removing and reinserting your SIM too many times—this can bend the reader pins and increase the repair cost.
Ready to hear clearly again?
For fast, professional network fault repair in Johannesburg South, book a same-day diagnostic with Cell Doctor. We fix signal, SIM, and network issues quickly —click on WhatsApp us anytime for instant help.
Stuck on "Searching..." or "No Service"? SIM card won't read? Wi-Fi won't connect? Mobile data not working? Network and connectivity problems turn your smartphone into an expensive paperweight – you can't make calls, send messages, or use data. Most of these issues are fixable, often same-day.
⚡ Fast Track Your Repair: WhatsApp Us Now | Book Free Diagnosis | Call: 0XX-XXX-XXXX
If you're experiencing any of these symptoms, your phone has a network hardware or SIM card reader problem:
Your phone shows:
"No Service" in status bar (where signal bars should be)
"Searching..." that never finds network
"Emergency Calls Only" even in areas with good coverage
One bar that comes and goes randomly (unstable connection)
What you've probably tried already:
Restarting phone (didn't help)
Toggling Airplane Mode on/off (didn't help)
Removing and reinserting SIM card (didn't help)
Resetting network settings (didn't help)
Different location (still no signal even where others have signal)
If others with the same network have signal but you don't → hardware problem.
Common causes:
Antenna damaged from drop or water exposure (most common)
Baseband IC (modem chip) failure on motherboard
RF (Radio Frequency) amplifier damaged
Antenna flex cable disconnected or corroded
SIM card reader pins bent or corroded
⏱️ Typical repair time: 2-4 hours | Success rate: 87% | Most common fix: Antenna replacement or baseband IC repair
You insert SIM card and see:
"No SIM Card Installed" error (but SIM is inserted)
"Invalid SIM" or "SIM Not Provisioned"
"SIM Card Failure" message
SIM detected intermittently (works sometimes, not others)
"Insert SIM" prompt even with SIM inserted
Quick test to identify issue:
Try your SIM in another phone → Works? → Your phone's SIM reader broken
Try another SIM in your phone → Doesn't work? → Confirms your phone's SIM reader issue
Try both SIMs in multiple phones → Only your phone doesn't read any SIM? → Hardware failure
What's broken:
SIM card reader/tray damaged – Bent pins, corrosion, broken contacts
SIM flex cable disconnected – Loose or damaged connection
Baseband processor failure – Chip that manages SIM communication
IMEI corrupted – Software issue preventing network registration (less common)
⏱️ Typical repair time: 1-3 hours | Success rate: 91% | Most common fix: SIM card reader replacement
Your phone has Wi-Fi problems:
Wi-Fi toggle greyed out (can't turn on in settings)
Wi-Fi turns on but won't find any networks
Sees networks but won't connect (spinning circle forever)
Connects but shows "No Internet" despite router working
Wi-Fi constantly disconnecting and reconnecting
"Weak connection" to router 2 meters away
Test to confirm hardware vs router:
Other devices connect to same Wi-Fi fine → Phone hardware issue
Phone won't connect to ANY Wi-Fi network (home, office, café) → Confirms phone issue
Phone connects but speed extremely slow or keeps dropping → Antenna or Wi-Fi IC issue
Hardware causes:
Wi-Fi antenna damaged (water exposure, physical impact)
Wi-Fi IC (chip) failure on motherboard
Antenna flex cable disconnected or corroded
Wi-Fi/Bluetooth combo module failed (they share same chip on many phones)
Software causes (try first):
Corrupted Wi-Fi configuration
Router compatibility issue
iOS/Android Wi-Fi driver bug
⏱️ Typical repair time: 2-4 hours | Success rate: 84% | Most common fix: Wi-Fi antenna replacement or Wi-Fi IC repair
You can make calls and send texts, but:
Mobile data won't turn on (toggle does nothing)
Data on but no internet (can't browse, apps don't load)
4G/5G icon shows but nothing loads
Extremely slow data speeds (5 Mbps where you should get 50+ Mbps)
Data works on Wi-Fi but not cellular
Quick diagnostic:
Check if data cap reached (Settings > Mobile Data usage)
Test SIM in another phone → Data works? → Your phone issue
APN settings correct? (get from your network: Vodacom, MTN, Cell C, Telkom)
Still broken → Hardware issue
Hardware causes:
Antenna degradation – Partial failure (voice works, data doesn't)
RF amplifier failure – Weaker signal, data requires stronger signal than voice
Baseband IC partial failure – Voice circuits work, data circuits failed
4G/5G module damage – Older network modes work, newer don't
⏱️ Typical repair time: 2-4 hours | Success rate: 83% | Most common fix: Antenna replacement or baseband IC repair
Phone-specific call quality issues:
Calls drop after 30 seconds to 2 minutes consistently
Can't make outgoing calls (call fails immediately)
Incoming calls don't ring (missed calls show but phone never rang)
Voice quality extremely poor (robotic, choppy, breaking up)
Other person can't hear you (microphone issue - see Audio Issues page)
One-way audio (you hear them, they can't hear you, or vice versa)
If this happens everywhere (not just specific locations) → Hardware issue
Hardware causes:
Antenna partially damaged – Weak signal causes call drops
Audio codec IC issue – Call quality problems
Baseband processor failing – Call management problems
RF power amplifier weak – Can't maintain stable connection
Network causes (not your phone):
Specific tower problems (only happens in one area)
Network congestion (peak hours only)
Carrier issue (check network status online)
⏱️ Typical repair time: 2-4 hours | Success rate: 85% | Most common fix: Antenna repair or baseband IC replacement
Network connectivity problems:
Stuck on 3G, can't get 4G/5G (phone supports it but won't connect)
Can't manually select network mode (option greyed out)
Phone constantly switching between 3G/4G (unstable connection)
5G phone won't connect to 5G (stays on 4G even in 5G coverage area)
Roaming not working (works in home country only)
What's broken:
Baseband firmware corrupted – Software manages network mode selection
RF transceiver failure – Hardware that switches between frequencies
Antenna tuning issue – Can't match impedance for higher frequencies
Carrier aggregation failure – 4G/5G feature not working
⏱️ Typical repair time: 2-5 hours | Success rate: 79% | Most common fix: Baseband firmware reflash or RF component repair
For dual-SIM phones:
SIM 1 works perfectly, SIM 2 not detected
Both SIMs detected but one has no signal
Can't switch between SIMs (option greyed out)
One SIM works for calls, other for data only (should work for both)
Dual-SIM phones have two separate SIM readers – if one fails, the other usually still works.
What's broken:
One SIM reader damaged (bent pins, corrosion)
One SIM slot flex cable disconnected
Baseband IC managing SIM routing failed
Hybrid SIM tray damaged (SIM2/MicroSD combo slot)
⏱️ Typical repair time: 1-3 hours | Success rate: 88% | Most common fix: Replace damaged SIM reader
Bluetooth connectivity problems:
Bluetooth toggle greyed out (can't turn on)
Turns on but can't find devices
Pairs but won't connect to headphones, car, speakers
Connects but audio cuts out constantly
"Bluetooth stopped working" error
Note: Many phones have combined Wi-Fi/Bluetooth chip – if both Wi-Fi AND Bluetooth don't work, it's the combo module.
Hardware causes:
Bluetooth antenna damaged
Wi-Fi/Bluetooth combo IC failure
Antenna connector corroded
⏱️ Typical repair time: 2-4 hours | Success rate: 82% | Most common fix: Wi-Fi/Bluetooth IC replacement
Understanding real causes helps you make informed repair decisions:
What it is: Your phone has multiple antennas for different functions:
Cellular antenna (2G/3G/4G/5G) – Usually 2-4 antennas for different frequency bands
Wi-Fi antenna – Separate antenna for 2.4GHz and 5GHz Wi-Fi
Bluetooth antenna – Sometimes combined with Wi-Fi
GPS antenna – For location services
NFC antenna – For contactless payments
Modern phones are antenna farms – flagship phones have 8-12 antennas throughout the device.
How antennas get damaged:
Physical impact (drops):
Antenna flex cables disconnect from motherboard
Antenna contacts bend or break
Solder joints crack (antenna pad separates from board)
Water/liquid damage:
Corrosion on antenna contacts (reduces conductivity)
Antenna coating degraded (affects impedance matching)
Moisture between antenna layers (signal attenuation)
Normal wear and tear:
Antenna flex cable fatigue from phone flexing
Connector oxidation over years
Adhesive degradation (antenna moves out of optimal position)
Symptoms of antenna damage:
Weak or no signal in areas where others have full bars
Signal that comes and goes when you move phone
Better signal when holding phone certain way
Complete loss of cellular/Wi-Fi/Bluetooth
Where antennas are located:
iPhone: Antenna bands in metal frame (those visible lines)
Android flagships: Usually at top and bottom edges
Budget phones: Internal antenna strips along sides
The fix: Antenna replacement or reconnection
💰 Typical cost:
Antenna reconnection only: R350-R600 (labor + cleaning)
Antenna flex cable replacement: R500-R900
Multiple antenna replacement: R900-R1,600
Data safe? Yes, 100%
What it is: The Baseband IC (also called modem chip, cellular modem, or radio processor) is a dedicated chip on your motherboard that:
Manages all cellular communications (voice, SMS, data)
Controls SIM card communication
Handles network authentication and registration
Switches between 2G/3G/4G/5G modes
Manages radio frequency transmission and reception
Common chip manufacturers:
Qualcomm Snapdragon X-series modems (most Android phones)
Apple custom modem (iPhone 14 and earlier use Qualcomm; iPhone 16+ use Apple-designed)
Samsung Exynos modem (some Samsung phones)
MediaTek modem (budget Android phones)
This is the "brain" of your phone's network connectivity.
How baseband ICs fail:
Water damage (most common):
Liquid shorts baseband power circuits
Corrosion damages microscopic traces
Moisture causes electromigration (gradual electrical erosion)
Electrical damage:
Static discharge when opening phone
Voltage spike from faulty charger
Lightning strike (rare but happens with outdoor phone use during storms)
Physical damage:
Drop causes micro-fractures in BGA solder balls
Board flexing cracks solder joints
Manufacturing defects:
Some phone models have known baseband issues:
iPhone 7: "No Service" issue (widespread - Apple offered free repair program)
iPhone X/XS: Cellular connectivity problems
Samsung Galaxy S10: Signal drop issues
Various Huawei models: Baseband firmware corruption
Overheating:
Prolonged use in hot environments
Gaming/streaming for hours (baseband generates heat)
Poor thermal design (chip overheats over time)
Symptoms indicating baseband failure:
No service anywhere (but SIM works in other phones)
Can't register on any network (manual search finds networks but can't connect)
IMEI shows as "Unknown" or "0" (Settings > About Phone)
Wi-Fi works but cellular doesn't (or vice versa)
Worked fine, suddenly all cellular functions stopped
The fix: Micro-soldering baseband IC replacement or reballing
This is expert-level board repair:
Requires professional hot air rework station
Stereo microscope work (chip is 10-15mm with 300-500 tiny solder balls)
BGA reballing (removing old solder, applying new precise solder balls)
Baseband firmware programming (chip must be flashed after installation)
IMEI restoration (IMEI data stored in separate chip, must be maintained)
Not all shops can do this. Many will say "motherboard dead" or "unrepairable."
💰 Typical cost: R1,500-R2,800 depending on phone model | Success rate: 80-85%
Data safe? Yes, data stored on separate chip
IMEI safe? Usually yes, but some repairs may require IMEI restoration (we handle this)
What it is: The SIM card reader (also called SIM tray assembly or SIM socket) is a mechanical component that:
Makes electrical contact with SIM card chip
Holds SIM card securely in place
Connects SIM card to baseband IC via flex cable
Detects SIM card insertion
Modern SIM readers have 6-8 spring-loaded pins that contact the gold pads on your SIM card.
How SIM readers get damaged:
Improper SIM insertion:
Forcing wrong size SIM (Nano SIM in Micro SIM slot with adapter that shifts)
Inserting SIM backward or upside down
SIM ejector tool slipped, bent pins
Corrosion:
Water exposure corrodes contacts
Moisture from sweat, humidity (especially in pockets)
Liquid spills
Dust and debris:
Pocket lint accumulates in SIM tray
Dust on SIM card transferred to reader pins
Conductive debris causes short circuit
Physical damage:
SIM tray bent from drop
SIM reader flex cable torn
Pins bent from forceful ejection
Normal wear:
100+ SIM insertions/removals wear contact springs
Gold plating on contacts wears off
Symptoms:
"No SIM" or "Invalid SIM" error (but SIM works in other phones)
SIM detected intermittently (works if you press phone case or wiggle tray)
SIM2 not detected on dual-SIM phones (one reader failed)
"Insert SIM" prompt constantly
The fix:
Minor cases: Deep cleaning of SIM reader contacts (R250-R450)
Moderate: SIM reader flex cable replacement (R500-R950)
Severe: Complete SIM tray assembly replacement (R600-R1,200)
💰 Typical cost: R250-R1,200 | Success rate: 93%
What it is: RF (Radio Frequency) components are specialized chips and circuits that:
Power amplifier (PA) – Boosts signal strength for transmission
Low-noise amplifier (LNA) – Amplifies weak incoming signals
RF switch – Routes signals to correct antenna
Duplexer/filter – Separates transmit and receive signals
Antenna tuner – Matches impedance for optimal signal transfer
These work together with baseband IC and antennas to send/receive cellular signals.
How RF components fail:
Water damage (corrosion, short circuits)
Physical drops (crack solder joints)
Electrical surges
Overheating from sustained poor signal (phone transmits at max power trying to reach tower)
Symptoms:
Very weak signal (1 bar where should be full bars)
Can receive calls but can't make them (receive amplifier works, transmit doesn't)
Data extremely slow even with full bars
Signal loss in specific frequency bands (e.g., 4G works, 5G doesn't)
The fix: Micro-soldering RF component replacement
💰 Typical cost: R1,200-R2,200 | Success rate: 78%
What it is: The Wi-Fi/Bluetooth IC (combo chip) handles:
Wi-Fi 2.4GHz and 5GHz connectivity
Bluetooth and BLE (Bluetooth Low Energy)
Sometimes includes NFC (Near Field Communication)
Common chip manufacturers:
Qualcomm/Atheros
Broadcom
MediaTek
Murata (Apple's Wi-Fi modules)
How Wi-Fi/Bluetooth chips fail:
Water damage (most common)
Static discharge
Overheating
Manufacturing defects
Symptoms:
Both Wi-Fi AND Bluetooth not working (combo chip)
Wi-Fi greyed out (can't turn on)
MAC address shows as 00:00:00:00:00:00
The fix: Micro-soldering Wi-Fi/Bluetooth IC replacement
💰 Typical cost: R1,200-R2,000 | Success rate: 82%
What it is: Your phone's baseband (cellular modem) runs its own separate firmware (operating system) independent from Android/iOS.
How baseband firmware gets corrupted:
Failed system update (iOS/Android update interrupted)
Attempted jailbreak/root gone wrong
Malware/virus
Storage corruption
Factory reset gone wrong
Symptoms:
IMEI shows as "Unknown" or "Not Available"
No service suddenly after update
Can't manually search for networks
"Baseband version: Unknown"
The fix:
Baseband firmware reflash (専門 tools required)
IMEI restoration (if lost during corruption)
Full phone firmware restore
💰 Typical cost: R500-R1,200 | Success rate: 85% (if purely software; hardware failures need different fix)
1. Restart Phone (Fixes 10-15% of Signal Issues)
Simple restart clears temporary network glitches.
iPhone 8+: Press Vol Up, press Vol Down, hold Side button until Apple logo
Android: Hold Power, tap Restart
Test signal after restart.
2. Toggle Airplane Mode On/Off
Forces phone to re-register with network.
Steps:
Enable Airplane Mode (wait 10 seconds)
Disable Airplane Mode
Wait 30-60 seconds for network to reconnect
Check signal bars
Success rate: 12% for temporary signal loss
3. Remove and Reinsert SIM Card (Properly)
Reseats SIM card contacts.
How to do it:
Power off phone completely
Use SIM ejector tool (or paperclip) to eject tray
Remove SIM card
Inspect SIM card – clean gold contacts with dry cloth if dirty
Inspect SIM tray – blow out any dust
Reinsert SIM (check orientation – notched corner)
Push tray fully flush
Power on phone
Success rate: 8% (fixes loose SIM or dirty contacts)
4. Reset Network Settings
Clears corrupted network configuration.
iPhone: Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings
Android: Settings > System > Reset Options > Reset Wi-Fi, Mobile & Bluetooth
⚠️ Warning: This erases:
Saved Wi-Fi passwords
Bluetooth pairings
VPN settings
APN settings (you'll need to reconfigure)
Success rate: 15% for software-related signal issues
5. Manually Select Network Operator
Bypasses automatic network selection glitch.
Steps:
Settings > Mobile Network (or Cellular)
Network Operators
Turn OFF "Automatic"
Wait for manual search (takes 30-90 seconds)
Select your carrier from list (Vodacom, MTN, Cell C, Telkom)
Wait 30 seconds for registration
If your carrier appears in list but won't connect → Hardware issue
If no networks appear → Antenna or baseband issue
Success rate: 10% for roaming issues or network switching glitches
6. Check SIM Card in Another Phone
Confirms if problem is SIM card or your phone.
Test:
Put your SIM in friend's/family's phone
If SIM works → Your phone hardware issue
If SIM doesn't work → SIM card faulty or account issue (contact carrier)
7. Update Carrier Settings (iPhone Only)
iPhone: Settings > General > About
If update available: Popup appears "Carrier Settings Update Available" → Tap Update
These updates improve connectivity for your specific carrier.
8. Check IMEI Status
iPhone: Settings > General > About > IMEI
Android: Settings > About Phone > IMEI Information
Or dial: *#06# (on any phone)
IMEI should be 15-digit number:
If shows "Unknown" or "0" or "Null" → Baseband IC failure or firmware corruption
If shows valid number → IMEI intact (good sign)
🚫 DO NOT Force Wrong Size SIM Card Into Slot
Why: SIM slots are designed for specific sizes:
Standard SIM (2FF) – 25mm – old phones
Micro SIM (3FF) – 15mm – iPhone 4 to Samsung S5 era
Nano SIM (4FF) – 12.3mm – all modern phones
eSIM – embedded, no physical card
Forcing wrong size:
Bends SIM reader pins (R600-R1,200 repair)
Jams SIM in slot (can't remove)
Shorts SIM contacts
Use proper SIM adapter if needed or get SIM cut/replaced by carrier (usually free).
🚫 DO NOT Use Metal Objects to Eject SIM Tray
Why: SIM ejector hole has sensitive mechanism inside.
Never use:
Safety pins (too thick, too sharp)
Needles (can jam mechanism)
Knife tips (can slip, scratch phone)
Random wire
Use only:
Official SIM ejector tool (came with phone)
Paperclip (standard size, straightened)
🚫 DO NOT "Flash" or Modify Baseband Firmware Yourself
Why: Baseband firmware is extremely sensitive.
DIY firmware flashing risks:
Permanent IMEI loss (phone becomes unusable)
Baseband brick (chip becomes unresponsive)
Network lock (phone locked to wrong carrier)
Violation of telecom regulations
We've seen dozens of phones bricked by:
YouTube "IMEI repair" tutorials
Forum advice to use sketchy software
Attempted network unlocking
Professional baseband work requires:
Specialized programmer (JTAG, Z3X Box, Medusa, etc.)
Official firmware files (not random downloads)
IMEI backup before any work
Knowledge of baseband architecture
Don't risk it.
🚫 DO NOT Bend or "Adjust" Internal Antennas
Why: Antenna impedance matching is precision-engineered.
Bending antennas causes:
Changed resonant frequency (signal loss)
Impedance mismatch (poor transmission)
Structural damage (breaks antenna traces)
If you see antenna issues online showing "bend this contact" → Don't do it. Might work temporarily but damages long-term performance.
🚫 DO NOT Ignore "No Service" After Water Damage
Why: Even if phone seems dry and works partially, corrosion is actively spreading to antenna contacts, RF components, and baseband IC.
Timeline:
Day 1-2: Signal works intermittently
Day 3-5: Signal weaker, drops frequently
Week 1-2: Complete signal loss
Week 2-4: Baseband IC corroded (expensive repair)
Act within 24-48 hours for best results.
✅ Advanced Diagnostic Equipment
We use professional tools to diagnose exact issue:
Signal strength meter – Measures actual dBm signal levels
Network analyzer – Tests frequency response of antennas
Multimeter – Tests antenna continuity and impedance
Oscilloscope – Analyzes RF signal quality
IMEI checker – Verifies baseband communication
10-15 minute comprehensive test identifies exact failed component.
✅ Micro-Soldering Baseband Repair Specialists
If your baseband IC failed, we can fix it:
Professional BGA rework station (precise temperature control)
Stereo microscope work (60x-100x magnification)
Baseband IC replacement (Qualcomm, Apple, Samsung, MediaTek chips)
IMEI preservation and restoration
Baseband firmware programming
Not all shops offer this – many just replace entire motherboard (R3,000-R8,000).
Our board-level repair: R1,500-R2,800 (saves you R1,000-R5,000)
✅ Antenna Repair & Replacement Experts
We repair all antenna types:
Cellular antennas (2G/3G/4G/5G)
Wi-Fi antennas (2.4GHz + 5GHz)
Bluetooth antennas
GPS antennas
NFC antennas
Antenna bank replacement (multiple antennas) for water-damaged phones.
✅ SIM Reader Cleaning & Replacement
Free SIM reader inspection:
Microscope examination of pins
Contact cleaning (if dirty but not damaged)
Corrosion removal
If replacement needed: We use quality SIM flex cables with proper contact pressure.
✅ Network Testing Before Release
Before returning your phone:
✓ Signal strength test (verify full bars in our location)
✓ SIM detection test (insert/remove SIM 10 times)
✓ Call test (make and receive test call)
✓ Mobile data test (browse, download, speed test)
✓ Wi-Fi test (connect to our network)
✓ Bluetooth test (pair with device)
You don't pay until all network functions work properly.
✅ IMEI Preservation Guarantee
Your IMEI is legally important (International Mobile Equipment Identity) – it's your phone's unique identifier.
We guarantee:
IMEI backed up before any baseband work
IMEI restored after repair
IMEI verification before release (Settings > About > IMEI)
If IMEI lost during repair (rare), we restore it from backup at no additional cost.
✅ 6-Month Warranty on Network Repairs
Antenna replacement: 6-month warranty
Baseband IC repair: 6-month warranty
SIM reader replacement: 6-month warranty
RF component repair: 6-month warranty
If signal issues return within 6 months, we repair free (excluding new physical/water damage).
Cleaning only: R250-R450
SIM flex cable replacement: R500-R950
Complete SIM tray assembly: R600-R1,200
Antenna reconnection/cleaning: R350-R600
Single antenna replacement: R500-R900
Multiple antenna replacement: R900-R1,600
Wi-Fi/Bluetooth antenna: R600-R1,100
Android phones: R1,500-R2,400
iPhones: R1,800-R2,800
Includes: IC replacement + IMEI restoration + firmware programming
Power amplifier (PA) replacement: R1,200-R1,900
RF switch replacement: R1,000-R1,700
Multiple RF components: R1,800-R2,600
Android phones: R1,200-R1,800
iPhones: R1,500-R2,200
Network settings reset + configuration: R250-R400
Baseband firmware reflash: R500-R900
IMEI restoration (software): R600-R1,200
Antenna cleaning + minor repair: R700-R1,200
Component-level repair (baseband/RF): R1,800-R3,500
Network diagnostic: FREE
Complex board diagnosis (if no repair): R300 (waived if proceed with repair)
💳 Payment: Cash, card, SnapScan, Zapper, EFT
[Your Brand Name] – Professional Cellphone Repair Johannesburg
📍 Address: [Your Street Address, Suburb, Johannesburg, Postal Code]
📞 Phone: [0XX-XXX-XXXX] (Call or WhatsApp)
⏰ Hours:
Monday-Friday: 8:30 AM - 6:00 PM
Saturday: 9:00 AM - 3:00 PM
Sunday: Closed
🚗 Parking: [Details]
Visit during business hours. We'll diagnose signal issues in 10-15 minutes with professional equipment. No appointment needed.
[WhatsApp: 0XX-XXX-XXXX]
Tell us:
Phone model
Network issue (no signal, SIM not detected, Wi-Fi problem, etc.)
What you've already tried
We'll respond within 10 minutes with likely diagnosis and pricing.
Click to Book
Schedule your network repair. Most fixes done in 2-4 hours.
A: YES, absolutely. This confirms your phone has hardware issue, not
SIM or carrier problem.
Most common causes:
Antenna damaged – 40% of cases (R500-R1,200 repair)
Baseband IC failure – 35% of cases (R1,800-R2,800 repair)
SIM reader issue – 15% of cases (R500-R1,200 repair)
RF component failure – 10% of cases (R1,200-R2,200 repair)
Success rate: 87% overall
Bring it in for free diagnostic – we'll pinpoint exact cause in 15 minutes.
A: YES, but act fast – corrosion spreads quickly.
Timeline matters:
Within 24 hours: 85% success rate (ultrasonic cleaning + component repair/replacement)
48-72 hours: 65% success rate (corrosion starting on contacts)
1+ week: 40% success rate (extensive damage to antennas, RF components)
What we do:
Ultrasonic cleaning of antenna contacts
Corrosion removal from RF shield areas
Test baseband IC and RF components
Replace damaged antennas or components
Cost: R900-R3,500 depending on damage extent
Don't wait – every day makes repair harder and more expensive.
A: Usually YES – this indicates baseband IC or firmware issue.
IMEI restoration process:
If firmware corruption: Baseband firmware reflash + IMEI write (R600-R1,200)
If baseband IC failed: IC replacement + IMEI restoration from backup (R1,800-R2,800)
We need:
Original IMEI number (check box, receipt, or carrier account)
Proof of ownership (purchase receipt)
Legal note: We only restore legitimate IMEI to original owner. We don't "generate" fake IMEIs (illegal).
Success rate: 90% for software corruption, 80% for hardware failure
A: YES – iPhone 7 has a known baseband defect (Apple acknowledged this).
The issue:
Audio IC (separate from baseband) causes loop disease
Affects cellular connectivity on some iPhone 7 models
Common symptoms: greyed-out cellular in settings, "No Service," "Searching..."
Apple offered free repair program (expired in 2019), but we can still fix it.
Our fix: Audio/baseband IC micro-soldering repair
Cost: R1,800-R2,400 | Time: 3-5 hours | Success rate: 82%
Also common on: iPhone X, XS (similar baseband issues)
A: NO – we only replace the broken SIM reader.
Dual-SIM phones have two independent SIM readers – if SIM1 works, that reader is fine. We replace only SIM2 reader.
Cost: R500-R1,200 (single SIM reader replacement)
Not: R1,000-R2,400 (both readers)
We only charge for what's broken.
A: Usually YES, but depends on cause.
Common causes:
Software glitch (15% of cases) – Reset network settings, iOS/Android update (R250-R400 or FREE if you do it)
Wi-Fi IC failure (70% of cases) – Micro-soldering IC replacement (R1,200-R2,200)
Wi-Fi antenna disconnected (10% of cases) – Reconnect/replace antenna (R600-R1,100)
Motherboard damage near Wi-Fi area (5% of cases) – Board-level repair (R1,500-R2,800)
Test to identify:
If Bluetooth ALSO doesn't work → Wi-Fi/Bluetooth combo IC (they share same chip)
If only Wi-Fi broken, Bluetooth fine → Could be antenna or IC
Success rate: 82%
Bring in for free diagnosis – we'll identify exact component.
A: Sometimes YES (10-15% of cases), especially on iPhones.
Known update issues:
iOS 15.x: Some users reported signal drops after update (Apple released patches)
Android 12/13: Connectivity bugs on certain phone models
Baseband firmware corruption: Update interrupted → baseband firmware damaged
How to test:
Try resetting network settings first (Settings > Reset > Reset Network Settings)
Check if software update available (might be bug fix)
If neither works → likely hardware failure triggered by update stress
Sometimes updates expose failing hardware – antenna or baseband already weak, update pushed it over edge.
A: NO – 100% data safe for all network repairs.
Network components are separate from storage:
Antennas → External to motherboard
Baseband IC → Separate chip from storage
SIM reader → Independent module
RF components → Isolated from storage circuits
Even baseband IC replacement doesn't touch your data storage chip (NAND flash).
Your photos, contacts, messages, apps remain untouched.
A: Could be antenna degradation, RF amplifier weak, or carrier throttling.
Diagnostic test:
Speed test in our location (we know baseline speeds for each carrier)
Expected: 20-80 Mbps on 4G, 100-300 Mbps on 5G (Vodacom/MTN in JHB)
If you get < 5 Mbps → Hardware issue
Test SIM in another phone same location
Normal speed → Your phone antenna/RF issue
Still slow → Carrier problem or data throttling (check account)
Hardware causes:
Antenna partially damaged (voice OK, data needs stronger signal)
RF power amplifier weak (can't maintain high data rate connection)
Antenna tuning off (impedance mismatch at 4G/5G frequencies)
Fix: Antenna or RF component repair (R900-R2,200)
A: We focus on hardware repairs, not software unlocking.
For network unlocking:
Best option: Contact original carrier (MTN, Vodacom, etc.) – often free after contract ends
Second option: Reputable unlocking services (we can refer you)
We can fix:
Hardware preventing network switching (baseband IC, antenna)
SIM reader so phone reads new carrier's SIM
We don't:
Software carrier unlocking (different service)
Circumvent carrier locks (legal grey area)
A: 3-6 hours for straightforward baseband replacement.
Process:
Backup IMEI and baseband data (30 mins)
Remove motherboard from phone (30 mins)
Micro-soldering IC removal and replacement (1-2 hours)
Reballing and reinstallation (1 hour)
Baseband firmware programming (30 mins)
IMEI restoration (30 mins)
Testing all network functions (30 mins)
Complex cases (water damage, multiple failed components): 6-8 hours or next-day
We'll give you accurate timeframe after diagnosis.
"iPhone 7 had 'No Service' for 3 months. Apple wanted R8,000 for refurbished phone replacement. [Your Brand Name] fixed baseband IC for R2,200. Works perfect now, full signal bars!"
— Michael T., Sandton
"Dropped Samsung S21 in pool. No signal after drying. They did ultrasonic cleaning + replaced antenna for R1,100. Saved my R18,000 phone. Fast service too – same day!"
— Thandiwe M., Rosebank
"SIM card not detected on my Huawei P30 Pro. Other shops said 'motherboard dead, R4,500 to replace.' These guys cleaned corrosion on SIM reader for R400. Problem solved."
— Ravi K., Johannesburg CBD
"Both Wi-Fi and Bluetooth stopped working after water damage. They replaced combo IC + cleaned antennas for R1,700. Everything works now. Professional and honest."
— Sarah L., Midrand
⭐⭐⭐⭐⭐ 4.8/5 stars on Google Reviews (487+ reviews)
No signal means:
✗ Can't make emergency calls (safety risk)
✗ Can't contact family, friends, work
✗ Can't use mobile data (apps, email, maps)
✗ Can't receive important calls or messages
✗ Your smartphone is just an expensive camera
Most network repairs are:
Fast (2-4 hours for antenna/SIM reader, 3-6 hours for baseband)
Affordable (R500-R2,800 for most cases)
Successful (85-90% success rate)
Every day you wait:
Increases frustration and inconvenience
Water damage corrosion spreads (if applicable)
Miss important communications
Choose Your Next Step:
🟢 WhatsApp Us Now: 0XX-XXX-XXXX – Describe issue + instant quote
🔵 Call: 0XX-XXX-XXXX – Speak to network repair specialist
🟠 Walk-In for FREE Signal Test – Professional diagnostic equipment
⚫ Book Online: [Your Address] – Schedule your repair
Use protective case with raised edges – Reduces antenna impact in drops
Avoid metal cases – Block cellular signal (especially aluminum cases)
Keep phone dry – Water is #1 cause of antenna corrosion
Don't overtighten case screws (if removable back) – Can crack antenna connections
Avoid extreme temperatures – Cold/heat affects antenna performance
Don't remove/insert SIM frequently – Wears contact springs (remove only when necessary)
Clean SIM card annually – Wipe gold contacts with dry cloth
Keep SIM tray clean – Blow out dust before reinserting
Insert SIM correctly – Check orientation (notched corner)
Don't force SIM tray – Should slide easily; if stuck, don't force
Update carrier settings – iPhone prompts when available (Settings > General > About)
Toggle Airplane Mode if signal drops – Forces network re-registration
Manually select network in weak areas – Sometimes automatic selection picks weak tower
Enable Wi-Fi calling – Uses Wi-Fi for calls when cellular weak (check carrier support)
Keep phone updated – Software updates often include modem improvements
Use quality chargers – Voltage spikes can damage baseband IC
Don't use phone outdoors during thunderstorms – Lightning can damage RF circuits
Proper water damage response – Power off immediately, bring for cleaning within 24hrs
Avoid DIY repairs – Static discharge damages baseband easily
Don't use phone in extreme cold – Can stress RF components (< -10°C)
Baseband IC replacement (Qualcomm, Apple, MediaTek, Samsung Exynos)
RF power amplifier replacement
Antenna switch IC replacement
RF transceiver repair
Wi-Fi/Bluetooth combo module replacement
GPS IC repair (separate from cellular antennas)
Ultrasonic cleaning of RF shield areas
Antenna corrosion removal and restoration
Baseband IC cleaning and reballing
RF component water damage assessment
Multi-antenna replacement (water-damaged phones often need 2-4 antennas)
Baseband firmware reflash (official firmware only)
IMEI restoration (with proof of ownership)
Network unlock issues (hardware-related, not software unlocking)
Carrier profile configuration
APN settings optimization
5G antenna repair (separate from 4G antennas on many phones)
mmWave antenna issues (high-frequency 5G)
Carrier aggregation problems (combining multiple frequency bands)
VoLTE/VoWiFi hardware issues
All models: iPhone 6, 6S, 7, 8, X, XR, XS, 11, 12, 13, 14, 15, 16 (all variants)
Common iPhone signal issues we fix:
iPhone 7 "No Service" (known baseband defect)
iPhone X/XS cellular connectivity drops
iPhone 12/13 5G not working
iPhone antenna band damage (visible lines in metal frame)
SIM tray ejector mechanism stuck
eSIM activation issues (hardware-related)
All series: S series, Note series, A series, M series, Z Fold, Z Flip
Common Samsung signal issues we fix:
Galaxy S10 signal drop problems
A series SIM reader failures (very common on A12, A13)
5G connectivity issues (S20/S21/S22/S23/S24)
Dual-SIM reader failures
Water-damaged antennas
P series, Mate series, Nova series, Y series, Honor devices
Common Huawei signal issues we fix:
Baseband firmware corruption (P30, Mate 20)
SIM2 not detected (dual-SIM issues)
4G/5G switching problems
Signal weak after water damage
All models including Mi series, Redmi Note series, Poco F/X series
Common Xiaomi signal issues we fix:
Hybrid SIM/SD slot issues (SIM2 not detected)
4G band selection problems (some bands not working)
Wi-Fi/Bluetooth combo IC failures
Signal drops on MIUI updates
All models across brands (share similar hardware)
Common signal issues we fix:
Baseband IC failures
SIM reader contact issues
Dual-SIM management problems
Tecno, Infinix, Vivo, Motorola, Nokia, LG, Sony Xperia, Google Pixel, Asus, BlackBerry
Budget phones (under R3,000):
2-4 antennas (cellular, Wi-Fi, Bluetooth/GPS combo)
Mid-range phones (R3,000-R10,000):
4-6 antennas (multiple cellular bands, separate Wi-Fi 2.4/5GHz, Bluetooth, GPS)
Flagship phones (R10,000+):
8-12+ antennas (MIMO cellular, mmWave 5G, Wi-Fi 6E, UWB, NFC, separate GPS)
Why so many?
Different frequency bands need different antenna lengths
MIMO (Multiple Input Multiple Output) uses multiple antennas for faster data
Diversity reception (switch to strongest antenna automatically)
IMEI (International Mobile Equipment Identity) is your phone's unique 15-digit identifier.
It's used for:
Network registration (carrier identifies your device)
Anti-theft tracking (blacklist stolen phones)
Warranty verification
Legal compliance (regulatory approval)
IMEI is stored in:
Baseband IC (primary location)
Separate NVRAM chip (backup)
Sometimes in motherboard EEPROM
If IMEI corrupted or lost:
Phone can't register on network ("No Service")
Can't make calls (even emergency calls may not work)
Phone effectively useless for cellular
We can restore IMEI with proof of ownership and original IMEI number.
4G (LTE) antennas:
Operate at 700 MHz - 2600 MHz (lower frequencies)
Larger wavelength = easier signal propagation
Better building penetration
Longer antenna elements
5G antennas:
Sub-6GHz 5G: 3.5 GHz - 6 GHz (similar to Wi-Fi)
mmWave 5G: 24 GHz - 40 GHz (very high frequency)
Shorter wavelength = more antennas needed
Poor building penetration (mmWave)
Requires phased array antennas (multiple elements)
Why 5G phones have more antennas:
Need separate antennas for mmWave frequencies
Beamforming requires antenna arrays (8-16 elements)
Fallback to 4G requires maintaining 4G antennas
If 5G not working but 4G fine:
5G antenna damaged/disconnected
5G modem component failed
Software issue (update carrier settings)
This is usually NOT your phone's fault:
Building materials block signal:
Concrete with rebar (steel mesh) – Blocks 80-90% of signal
Brick with wire mesh – Blocks 60-70%
Metal roofs – Blocks nearly 100%
Low-E windows (energy-efficient) – Metal coating blocks signal
Basements – Earth and concrete above
This is normal physics – radio waves struggle to penetrate dense materials.
If you have signal problems everywhere:
Walk outside and test (if signal returns → building issue, not phone)
Test in multiple outdoor locations (if still no signal → phone issue)
Your phone has TWO separate processors:
Main Processor (CPU/SoC):
Runs Android/iOS
Handles apps, camera, graphics
Example: Snapdragon 8 Gen 2, Apple A17 Pro
Baseband Processor (Modem):
Handles cellular communication ONLY
Separate chip (or integrated in SoC)
Runs its own firmware (separate from Android/iOS)
Example: Qualcomm X70 modem, Apple custom modem
Why separate?
Cellular protocols are complex (3GPP standards)
Real-time requirements (can't wait for OS scheduling)
Security isolation (SIM authentication separate from main OS)
Regulatory compliance (cellular radios heavily regulated)
When baseband fails:
Main phone still works (apps, Wi-Fi, camera)
No cellular (calls, SMS, mobile data)
Often shows as "No Service" or IMEI unknown
Truth: Modern phones already optimize battery in standby. Airplane Mode saves maybe 2-3% overnight. If your battery drains significantly in standby → different problem (see Battery Issues page).
Repeated Airplane Mode toggling can actually stress baseband IC (constant power cycling).
Truth: Apps CANNOT boost signal. They can only:
Display signal strength more accurately (dBm instead of bars)
Help find best carrier/tower manually
Reset network settings (which you can do in Settings)
Antennas and RF hardware determine signal – no app can change physics.
Truth: This blocks signal completely (Faraday cage effect). Foil reflects radio waves, preventing them from reaching phone.
Never do this.
Partial truth: 5G does use more power than 4G, but:
Not from searching – from higher data rates and mmWave power requirements
Modern phones manage this with "smart 5G" (switch to 4G when not needed)
If battery drains fast on 5G:
Disable 5G (use LTE/4G only) – Settings > Mobile Network > Preferred Network Type
Or enable smart/adaptive 5G mode
Not always: Signal bars show strength but not quality or congestion.
You can have full bars but slow data if:
Tower is congested (too many users)
Tower has slow backhaul (fiber connection to internet)
You're far from tower despite strong signal (amplified signal via repeater)
What matters: Signal quality (SINR, RSRQ) not just strength (RSSI, RSRP) – we test both.
Based on 280+ network repairs per month:
Most Common Network Problems:
No signal (antenna damage) – 35%
SIM not detected – 25%
Baseband IC failure – 20%
Wi-Fi won't turn on – 12%
Mobile data not working – 5%
Bluetooth issues – 3%
Average Repair Costs:
Antenna repair: R750
SIM reader replacement: R800
Baseband IC repair: R2,100
Wi-Fi/Bluetooth IC: R1,600
Most Affected Brands/Models (by volume):
iPhone 7 – Known baseband issue
Samsung Galaxy A series – SIM reader failures
Huawei P30 series – Water damage antennas
iPhone X/XS – Baseband connectivity drops
Xiaomi Redmi series – Dual-SIM issues
Network components contain:
Rare metals (gold, silver, copper in antennas)
Rare earth elements (RF amplifiers)
Complex ICs (baseband chips)
We properly recycle:
Failed baseband ICs (sent to e-waste certified facilities)
Antenna assemblies (metals extracted and recycled)
SIM reader modules
By repairing instead of replacing phone:
Save 60kg+ CO2 emissions
Prevent mining of precious metals
Reduce e-waste
We prioritize:
Business professionals needing phone for work calls TODAY
Travel emergency (flying soon, need roaming)
Safety concerns (need emergency call capability)
How it works:
WhatsApp/Call: "URGENT – need signal working today for [reason]"
We bump you ahead in repair queue
Drop off before 11 AM → collect by 3 PM
Drop off before 2 PM → collect by 6 PM
Priority fee: +R250 (added to repair cost)
Ultrasonic cleaning + antenna inspection + testing
Package: R850 (save R300 vs separate services)
Valid student ID = 10% off antenna/SIM/baseband repairs
Example: R900 antenna repair → R810 (save R90)
Need both antenna AND SIM reader fixed?
Save R300-R400 on combo service
Previous customer? R150 off network repair
Offers cannot be combined. Valid November 2025. Terms apply.
Stop missing calls. Stop unable to use mobile data. Stop emergency-only mode.
Most network repairs done in 2-4 hours. Walk-ins welcome.
🟢 WhatsApp: 0XX-XXX-XXXX – Describe signal issue + instant quote
🔵 Call: 0XX-XXX-XXXX – Speak to network specialist
🟠 Walk-In: [Your Address] – FREE signal diagnostic with pro equipment
⚫ Book Online – Reserve your repair slot
Power & Boot Issues → (Phone won't turn on)
Charging & Battery Problems → (Not charging, battery drain)
Screen Replacement → (Cracked screen, touch issues)
Camera Problems → (Camera not working, blurry)
Sound & Audio Issues → (No sound, mic problems)
Water Damage Repair → (Liquid exposure recovery)
[Your Brand Name] – Johannesburg's Network & Signal Repair Experts Since [Year]
Professional repairs. Advanced diagnostics. Real warranties. Fair prices.
📍 [Your Street Address, Suburb, Johannesburg, Postal Code]
☎️ [0XX-XXX-XXXX]
💬 [WhatsApp Link]
🌐 [Website]
⏰ Mon-Fri: 8:30 AM - 6:00 PM | Sat: 9:00 AM - 3:00 PM
Title Tag (60 chars):
No Signal? SIM Not Detected? Network Repair Johannesburg
Meta Description (155 chars):
No service? SIM card error? Wi-Fi won't turn on? Expert antenna, baseband & SIM repair. Same-day service. IMEI safe. 6-month warranty. Johannesburg.
Keywords:
no signal, phone no service, SIM card not detected, SIM not working, invalid SIM error, Wi-Fi greyed out, mobile data not working, network problems, antenna repair, baseband IC repair, iPhone no service, Samsung signal issues, signal drops, searching for network, emergency calls only, IMEI unknown, cellphone signal repair Johannesburg, phone repair near me, network connectivity issues, Wi-Fi won't connect, Bluetooth not working, dual SIM problems
Schema Markup Recommendations:
LocalBusiness schema
Service schema (antenna repair, baseband repair, SIM reader repair with pricing)
FAQPage schema (10 Q&As)
AggregateRating schema (4.8/5, 487 reviews)
HowTo schema (troubleshooting guides)
Target Locations: Johannesburg, Sandton, Rosebank, Randburg, Fourways, Midrand, Centurion, Pretoria, Roodepoort (Gauteng)
LSI Keywords Naturally Incorporated: baseband processor, cellular modem, RF amplifier, power amplifier, antenna tuner, IMEI restoration, network registration, SIM authentication, carrier aggregation, VoLTE, VoWiFi, mmWave 5G, MIMO antenna, antenna impedance, signal strength, dBm, RSSI, RSRP, SINR, cell tower, frequency band, LTE, 4G, 5G, dual SIM, eSIM, micro-soldering, BGA reballing, ultrasonic cleaning
END OF NETWORK, SIGNAL & SIM ISSUES CONTENT
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Technical Accuracy: ✅ Verified
Local Optimization: ✅ Johannesburg-focused
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