🔊 No Sound? Mic Not Working? Expert Phone Speaker & Audio Repair in Johannesburg

Can't hear callers? People say you sound muffled? Speaker crackling or completely silent? Audio problems turn your phone into a useless paperweight for calls and media – but most are surprisingly quick and affordable to fix.

⚡ Fast Track Your Repair: click here 👉  WhatsApp Us Now  | 👉  Book Free Diagnosis 

🔊 Phone Sound Problems?

 Find Your Audio Fault in 30 Seconds

No sound from your phone? People can’t hear you on calls? Speaker crackling or muffled after water exposure?
Most cellphone audio problems are hardware-related and fixable the same day — if diagnosed correctly.

This quick guide helps you identify your sound or audio fault by symptom, before wasting money on the wrong repair.

⚡ Quick Audio Fault Diagnosis (Tap Your Symptom)

👉 Tap the problem that matches your phone and jump straight to the fix:

🔇 No Sound at All

No ringtone, no media sound, no call audio — even though volume is up.

➡️ Likely cause: Blown speaker, audio IC failure, or water damage
➡️ Usually fixable: Yes (1–2 hours in most cases)

📞 People Can’t Hear Me on Calls

You hear callers clearly, but they say your voice is muffled, breaking up, or silent.

➡️ Likely cause: Blocked or failed microphone
➡️ Usually fixable: Yes (cleaning or mic replacement)

📢 Sound Is Crackling, Distorted, or Static

Audio plays but sounds robotic, buzzing, popping, or unclear.

➡️ Likely cause: Damaged speaker, loose connection, or audio amplifier issue
➡️ Usually fixable: Yes (speaker or board-level repair)

🔊 One Speaker Works, the Other Doesn’t

Calls work but media doesn’t — or stereo sound only comes from one side.

➡️ Likely cause: Failed loudspeaker or earpiece
➡️ Usually fixable: Yes (single speaker replacement)

🌊 Sound Is Muffled After Water or Rain

Audio sounds “underwater”, very quiet, or cuts in and out after liquid exposure.

➡️ Likely cause: Water inside speaker/mic chambers or corrosion
➡️ Usually fixable: Yes — time-sensitive (best within 24–48 hours)

🎧 Headphones Not Detected / Headphone Mode Stuck

Plugging in earphones does nothing — or sound won’t return to speaker.

➡️ Likely cause: Dirty or damaged headphone jack / charging port
➡️ Usually fixable: Yes (cleaning or port replacement)

❗ Important: Why Correct Diagnosis Matters

Replacing the wrong part is the #1 reason audio repairs fail.

For example:

• Replacing a speaker won’t fix a dead microphone
  
  

• Cleaning won’t fix a blown speaker
  
  

• Software resets won’t fix water damage
  
  

• Speaker replacement won’t fix an audio IC failure
  
  

That’s why we offer free audio diagnosis before any repair.

✅ What to Do Next (Fastest Fix)

🟢 WhatsApp Us for Free Audio Diagnosis
Send your phone model + symptom. We’ll tell you the likely cause, repair time, and price before you come in.

🔵 Walk In – No Appointment Needed
Most speaker and microphone repairs are done same day (1–2 hours).

🟠 Book Online
Reserve a time slot and skip the wait.

📍 Serving Johannesburg & Surrounding Areas

We repair audio problems on iPhone, Samsung, Huawei, Xiaomi, Oppo, Tecno, Infinix, and more — using OEM-quality parts and professional diagnostics.

🔽 Scroll Down to Learn:

• Exact causes of your audio problem
  
  

• Safe checks you can try (and what NOT to do)
  
  

• Repair options, pricing, and success rates
  
  

• Why some audio repairs fail
  
  

• When audio IC repair is required

🔍 Sound & Audio Problems Explained by Symptom

Below is a detailed breakdown of common cellphone audio faults, what they mean, and how they’re usually fixed.
If your phone matches any of these symptoms, the issue is very likely repairable.

🔇 No Sound from Speaker or Earpiece (Complete Audio Failure)

Your phone shows volume bars moving, but you hear absolutely nothing.

Common signs:

• No ringtone or notification sound
  
  

• No audio from YouTube, TikTok, or WhatsApp voice notes
  
  

• You can’t hear callers at all
  
  

• Speakerphone produces no sound
  
  

• Both loudspeaker and earpiece are silent
  
  

What usually causes this:

• Blown or water-damaged speaker
  
  

• Loose or damaged speaker flex cable
  
  

• Audio codec IC failure (especially after drops or liquid exposure)
  
  

• Severe corrosion on audio circuits
  
  

📌 If both speaker and earpiece are dead, this often points to a motherboard audio issue, not just a speaker.

⏱️ Typical repair time: 1–2 hours
✅ Fixable? Yes (most cases)
🔧 Most common fix: Speaker replacement or audio IC repair

👉 Free diagnosis recommended before replacing parts

📞 People Can’t Hear You on Calls (Microphone Problem)

You hear callers clearly, but they say your voice is muffled, distant, or completely silent.

Typical complaints:

• “Hello? Are you there?”
  
  

• “You sound underwater”
  
  

• “I can barely hear you”
  
  

• Voice notes record no sound
  
  

• Siri / Google Assistant doesn’t respond
  
  

Likely causes:

• Blocked microphone hole (lint, dust, pocket debris)
  
  

• Water-damaged microphone membrane
  
  

• Physically damaged mic from drops
  
  

• Corrosion on microphone flex
  
  

• Audio codec IC failure (if all mics are affected)
  
  

📌 Most phones have multiple microphones — failure of one doesn’t mean the phone is beyond repair.

⏱️ Typical repair time: 1–2 hours
✅ Fixable? Yes
🔧 Most common fix: Mic cleaning or microphone replacement

👉 Free mic test confirms which microphone failed

📢 Distorted, Crackling, or Static Sound

Sound works, but quality is poor or unstable.

What it sounds like:

• Crackling or popping noises
  
  

• Buzzing or humming
  
  

• Robotic or choppy voice
  
  

• Volume jumps up and down
  
  

• Distortion at higher volumes
  
  

Common causes:

• Blown speaker membrane
  
  

• Water inside speaker chamber
  
  

• Loose internal speaker connection
  
  

• Audio amplifier IC failure
  
  

• Rarely: software or firmware bug
  
  

📌 Distortion that gets worse at higher volume almost always means physical speaker damage.

⏱️ Typical repair time: 1–3 hours
✅ Fixable? Yes
🔧 Most common fix: Loudspeaker replacement

👉 Diagnosis prevents replacing the wrong part

🔊 One Speaker Works, the Other Doesn’t (Partial Audio Failure)

Calls work but media doesn’t — or stereo sound only comes from one side.

Common scenarios:

• Loudspeaker works, but earpiece is dead
  
  

• Earpiece works for calls, but no speakerphone
  
  

• Stereo sound missing on one side (iPhone X and newer)
  
  

What this means:

• Audio system is partially working (good sign)
  
  

• One speaker component has failed
  
  

• Audio IC is usually still functional
  
  

📌 This is one of the best-case audio faults — simple and affordable.

⏱️ Typical repair time: 1–2 hours
✅ Fixable? Yes (very high success rate)
🔧 Most common fix: Replace only the failed speaker

👉 No need to replace both speakers unless required

🌊 Muffled Sound After Water or Rain Exposure

Audio sounds quiet, dull, or “underwater” after getting wet.

Typical symptoms:

• Reduced volume
  
  

• Crackling during playback
  
  

• Intermittent sound
  
  

• Voice sounds distant
  
  

• Speaker works sometimes, not always
  
  

What’s happening internally:

• Water trapped in speaker or mic chambers
  
  

• Moisture absorbed into membranes
  
  

• Corrosion forming on audio contacts
  
  

🚨 Important: Water damage is progressive.
Even if sound still works, it will usually fail completely within days or weeks.

⏱️ Typical repair time: 2–4 hours
⚠️ Fixable? Yes — time-sensitive
🔧 Most common fix: Ultrasonic cleaning + speaker/mic replacement

👉 Best success rate if treated within 24–48 hours

🎧 Headphones Not Detected / Headphone Mode Stuck

Your phone doesn’t recognise headphones — or thinks they’re plugged in when they’re not.

Common signs:

• No sound through headphones
  
  

• Sound still plays through speaker
  
  

• Works only when plug is held at angle
  
  

• Phone stuck in “headphone mode”
  
  

Likely causes:

• Dirty or corroded headphone jack
  
  

• Damaged internal pins
  
  

• Charging port issue (USB-C / Lightning phones)
  
  

• Moisture inside audio port
  
  

📌 On modern phones, charging port damage often affects audio too.

⏱️ Typical repair time: 1–2 hours
✅ Fixable? Yes
🔧 Most common fix: Port cleaning or replacement

👉 Cleaning is always tested before replacement

🔁 What These Symptoms Tell Us

Symptom

Most Likely Cause

No sound anywhere

Speaker failure or audio IC

People can’t hear you

Microphone problem

Crackling audio

Blown or wet speaker

One speaker silent

Single speaker failure

Muffled after water

Liquid damage

Headphones not detected

Jack or port issue

✅ Next Step: Confirm Before Repair

Many audio problems look similar but require different fixes.
That’s why diagnosis comes first.

🟢 WhatsApp us your phone model + symptom
🟢 Free audio testing before any repair
🟢 Clear price & repair time upfront

🛠️ Can I Fix This Myself? (Safe vs Dangerous)

Some cellphone audio problems can be fixed at home — many cannot.
Knowing the difference can save you money or prevent permanent damage.

Below is what’s safe to try, and what often makes audio problems worse.

✅ SAFE TO TRY (Low Risk Checks)

These steps won’t damage your phone and often fix simple audio issues.

🧹 1. Gently Clean Speaker & Microphone Holes

Best for: Low volume, muffled sound, people can’t hear you

What you need:

• Soft, dry toothbrush
  
  

• Wooden toothpick (never metal)
  
  

How to do it safely:

1. Turn phone off
   
   

2. Locate speaker grilles and mic hole (usually bottom edge)
   
   

3. Gently brush across openings (do not push inside)
   
   

4. Use toothpick only to loosen debris at the surface
   
   

5. Test audio after cleaning
   
   

📌 Why this works:
Pocket lint and dust block sound — especially microphones.
Around 30–40% of “mic not working” cases are just blockages.

📱 2. Remove Your Phone Case & Screen Protector

Best for: Muffled calls, low volume, echo during calls

Some cases:

• Cover microphone holes
  
  

• Block speaker grilles
  
  

• Trap moisture after rain
  
  

Test:
Remove the case and make a call.
If sound improves → the case is the problem.

🔊 3. Check Volume, Audio Balance & Silent Settings

Best for: One-sided sound or very low volume

Check the basics:

• Media volume
  
  

• Call volume
  
  

• Ringtone volume
  
  

• Audio balance (left/right)
  
  

📌 Many “no sound” cases are simply audio routed incorrectly.

🔄 4. Restart Your Phone (Clears Audio Routing Bugs)

Best for: Sound works sometimes, then disappears

Restarting can fix:

• Bluetooth audio stuck routing
  
  

• Software audio glitches
  
  

• Temporary driver errors
  
  

If audio returns after restart but fails again later → hardware issue likely.

🎧 5. Disconnect Bluetooth Devices

Best for: No sound from speaker but phone isn’t on silent

Phones can stay connected to:

• Bluetooth headphones
  
  

• Car audio systems
  
  

• Smartwatches
  
  

Fix:

• Turn Bluetooth OFF
  
  

• Restart phone
  
  

• Test speaker
  
  

💧 6. If Phone Got Wet (Immediate Steps Only)

Best for: Light rain or splash (not submersion)

Do this immediately:

1. Power off phone
   
   

2. Dry exterior with soft cloth
   
   

3. Do not charge
   
   

4. Bring for professional cleaning within 24 hours
   
   

⚠️ Drying alone does not stop corrosion.

❌ DANGEROUS – DO NOT TRY THESE

These “fixes” are responsible for most permanent audio damage we see.

🚫 Blowing Into Speaker or Mic Holes

Your breath contains moisture.

Result:

• Corrosion
  
  

• Short circuits
  
  

• Damaged speaker membranes
  
  

📛 Makes water damage worse.

🚫 Inserting Metal Objects Into Holes

Never use:

• Needles
  
  

• Paper clips
  
  

• SIM tools
  
  

• Pins
  
  

Result:

• Punctured speaker membrane
  
  

• Destroyed microphone diaphragm
  
  

• Shorted internal contacts
  
  

📛 Instant, permanent damage.

🚫 Playing Max Volume to “Fix” Sound

This tears speaker membranes.

Especially dangerous when:

• Speaker already crackling
  
  

• Sound is muffled after water
  
  

• Bass-heavy music is used
  
  

📛 Converts minor damage into full speaker failure.

🚫 Submerging Phone to “Clean Speakers”

Even IP-rated phones are not designed for intentional water exposure.

Result:

• Water enters through speaker mesh
  
  

• Liquid reaches motherboard
  
  

• Corrosion spreads internally
  
  

📛 One of the fastest ways to kill audio ICs.

🚫 Using Rice to Dry Audio Components

Rice:

• Does not remove internal moisture
  
  

• Introduces dust and starch
  
  

• Delays proper repair
  
  

📛 Gives corrosion more time to spread.

🚫 Ignoring “Headphone Mode Stuck”

This usually means:

• Moisture in headphone jack
  
  

• Corroded internal contacts
  
  

📛 Gets worse over time and spreads damage.

⚠️ When DIY Stops Being Safe

DIY checks should take no more than 5–10 minutes.

Stop and seek help if:

• Sound doesn’t improve
  
  

• Audio cuts in and out
  
  

• Crackling gets worse
  
  

• Phone was exposed to water
  
  

• Both speaker and mic fail together
  
  

At this point, continued DIY attempts increase repair cost.

✅ Best Next Step (Safe & Free)

Instead of guessing:

🟢 Free audio diagnosis
🟢 Exact fault identified before repair
🟢 No obligation to fix

WhatsApp your phone model + symptom and we’ll tell you:

• What’s likely broken
  
  

• If cleaning or replacement is needed
  
  

• Repair time and price

🔬 What’s Actually Broken? (Simple but Accurate)

When a phone has sound problems, it’s not always the speaker.
Modern smartphones have a complete audio system, and different symptoms point to different failed parts.

Here’s what typically breaks — explained simply.

🔊 1. Loudspeaker or Earpiece Failure (Most Common)

This affects what you hear.

What it is:

Your phone has at least two speakers:

• Loudspeaker (bottom): Music, videos, ringtones, speakerphone
  
  

• Earpiece (top): Phone calls (and stereo sound on newer phones)
  
  

These are tiny physical speakers with a membrane that vibrates to produce sound.

How speakers fail:

• Water or moisture damages the membrane
  
  

• Playing at max volume tears the membrane
  
  

• Drops loosen or crack internal connections
  
  

• Dust and debris clog the speaker mesh
  
  

• Normal wear over time
  
  

Typical symptoms:

• No sound at all
  
  

• Crackling or buzzing
  
  

• Very low volume even at max
  
  

• One speaker works, the other doesn’t
  
  

📌 Good news: Speakers are modular and usually quick to replace.

⏱️ Repair time: 1–2 hours
✅ Success rate: Very high

🎤 2. Microphone Failure (What Others Hear)

This affects what others hear when you speak.

What it is:

Most phones have 2–4 microphones:

• Bottom mic – main call microphone
  
  

• Top mic – noise cancellation
  
  

• Rear mic – video recording
  
  

• Front mic – some models
  
  

Each mic has a delicate membrane that converts sound into an electrical signal.

How microphones fail:

• Lint or dust blocking the mic hole
  
  

• Water damaging the membrane
  
  

• Physical shock from drops
  
  

• Corrosion on mic flex cables
  
  

Typical symptoms:

• People can’t hear you on calls
  
  

• Voice notes are silent or very quiet
  
  

• Videos record without sound
  
  

• Assistant (Siri/Google) doesn’t respond
  
  

📌 If all microphones fail, the problem is usually not the mics themselves, but the audio IC.

⏱️ Repair time: 1–2 hours
✅ Success rate: High

🧠 3. Audio Codec IC Failure (Motherboard-Level Issue)

This is the brain of the audio system.

What it does:

The audio codec IC:

• Converts digital sound into speaker output
  
  

• Converts microphone input into digital audio
  
  

• Controls volume and audio routing
  
  

• Switches between speaker, earpiece, and headphones
  
  

Common names:

• Cirrus Logic (iPhone)
  
  

• Qualcomm WCD (Android)
  
  

• Realtek audio IC
  
  

How it fails:

• Water damage causing short circuits
  
  

• Drops cracking solder joints
  
  

• Electrical surge from faulty chargers
  
  

• Overheating over time
  
  

Symptoms of audio IC failure:

• No sound from speaker, earpiece, or headphones
  
  

• Microphone also not working
  
  

• Audio works intermittently
  
  

• Phone stuck in headphone mode
  
  

• Sound distortion across all outputs
  
  

📌 Replacing speakers will NOT fix this.

The fix:

• Micro-soldering repair
  
  

• Audio IC replacement or reballing
  
  

• Board-level work under microscope
  
  

⏱️ Repair time: 2–4 hours
⚠️ Requires specialist repair skills
✅ Data remains safe

🎧 4. Headphone Jack or Audio Port Damage

Controls where sound is sent.

Older phones (3.5mm jack):

• Mechanical switch inside jack
  
  

• Detects when headphones are plugged in
  
  

Newer phones (USB-C / Lightning):

• Audio routed through charging port
  
  

• Port damage affects sound output
  
  

How it fails:

• Debris or lint packed inside
  
  

• Moisture causing corrosion
  
  

• Bent internal pins
  
  

• Wear from frequent plugging
  
  

Typical symptoms:

• Headphones not detected
  
  

• Sound only works at certain angles
  
  

• Phone stuck in headphone mode
  
  

• No sound from speaker when unplugged
  
  

📌 Cleaning is tested first before replacement.

⏱️ Repair time: 1–2 hours
✅ Success rate: High

🌊 5. Water Damage to Audio Components

Often affects multiple parts at once.

What water does:

• Soaks speaker and mic membranes
  
  

• Causes corrosion on flex cables
  
  

• Shorts audio circuits on motherboard
  
  

• Spreads damage over time
  
  

Why sound worsens later:

Corrosion continues even after phone dries.

Typical progression:

• Day 1: Muffled or low sound
  
  

• Day 3–5: Crackling or intermittent audio
  
  

• Week 1–2: Complete audio failure
  
  

• Later: Motherboard damage
  
  

📌 This is why early treatment matters.

⏱️ Repair time: 2–4 hours
⚠️ Success rate drops if delayed

🔄 Why the Same Symptom Can Have Different Causes

Example: “No sound”

• Could be a blown speaker
  
  

• Could be a loose connector
  
  

• Could be audio IC failure
  
  

• Could be water corrosion
  
  

👉 That’s why diagnosis comes before part replacement.

Replacing the wrong component:

• Wastes money
  
  

• Delays repair
  
  

• Can mask the real problem
  
  

✅ What This Means for You

✔ Most audio faults are component-level and repairable
✔ Data is not affected by audio repairs
✔ Correct diagnosis prevents unnecessary costs
✔ Advanced audio issues do not mean the phone is dead

🛡️ Why Some Audio Repairs Fail 

(And How We Prevent It)

Many customers come to us after a previous audio repair failed — sometimes within days or weeks.
In most cases, the phone wasn’t “unrepairable” — it was misdiagnosed or repaired incorrectly.

Here’s why audio repairs commonly fail, and what we do differently.

❌ Reason #1: Replacing the Wrong Part

What usually happens:

• Speaker replaced because “there’s no sound”
  
  

• Microphone replaced because “people can’t hear me”
  
  

• Charging port replaced because “headphones don’t work”
  
  

…but the real fault was elsewhere.

Why this fails:

• Audio symptoms overlap
  
  

• Multiple components share the same audio circuit
  
  

• A failed audio IC will cause speaker & mic issues together
  
  

📌 Example:
Replacing a speaker won’t fix a dead microphone.
Replacing both won’t fix an audio IC.

✅ How we prevent it:

• Component-level audio testing before repair
  
  

• Isolation tests for speaker, mic, and port
  
  

• Confirmation of audio IC functionality before part replacement
  
  

Result: You only pay for the part that actually failed.

❌ Reason #2: Ignoring Water or Moisture Damage

What usually happens:

• Phone “seems dry”
  
  

• Speaker is replaced without cleaning
  
  

• Corrosion remains on connectors or motherboard
  
  

Why this fails:

• Corrosion spreads silently
  
  

• New parts get damaged by existing corrosion
  
  

• Sound works briefly, then fails again
  
  

📌 This is extremely common with rain, sweat, steam, and spills.

✅ How we prevent it:

• Water damage indicators checked first
  
  

• Ultrasonic cleaning before any replacement
  
  

• Corrosion removal under microscope
  
  

• Only replacing parts after contamination is removed
  
  

Result: Repairs last, not just “work for now”.

❌ Reason #3: Using Low-Quality or Incorrect Parts

What usually happens:

• Cheap aftermarket speakers installed
  
  

• Wrong impedance or size used
  
  

• Poor-quality microphones with weak sensitivity
  
  

Why this fails:

• Distorted or tinny sound
  
  

• Low volume even after repair
  
  

• Early failure within weeks
  
  

📌 Some parts look identical but behave very differently.

✅ How we prevent it:

• OEM-quality or equivalent components
  
  

• Correct impedance and frequency range
  
  

• Model-specific speaker and mic matching
  
  

Result: Sound quality matches original performance.

❌ Reason #4: Skipping Board-Level Diagnosis

What usually happens:

• Shop avoids motherboard repairs
  
  

• Audio IC faults misdiagnosed as speaker issues
  
  

• Customer told “phone is dead” or “not worth fixing”
  
  

Why this fails:

• Audio IC failure affects multiple functions
  
  

• Component replacement alone won’t fix it
  
  

• Symptoms return repeatedly
  
  

✅ How we prevent it:

• Board-level testing on audio circuits
  
  

• Micro-soldering capability in-house
  
  

• Audio IC repair instead of full phone replacement
  
  

Result: Phones other shops give up on are saved.

❌ Reason #5: No Post-Repair Testing

What usually happens:

• Speaker replaced
  
  

• Phone returned immediately
  
  

• No real-world audio testing done
  
  

Why this fails:

• Partial faults go unnoticed
  
  

• Mic works in one app but not calls
  
  

• Stereo speaker imbalance not tested
  
  

✅ How we prevent it:

Before return, we test:

• Loudspeaker (music, video, ringtone)
  
  

• Earpiece (simulated call)
  
  

• Microphone (call + voice recording)
  
  

• Headphones / Bluetooth routing
  
  

• Volume levels at all ranges
  
  

Result: You leave with fully tested, confirmed working audio.

❌ Reason #6: No Warranty or Accountability

What usually happens:

• “No warranty on speakers”
  
  

• “Water damage not covered”
  
  

• Customer blamed if issue returns
  
  

Why this fails:

• No safety net
  
  

• No confidence in repair
  
  

• Customer loses trust
  
  

✅ How we prevent it:

• 6-month warranty on audio repairs
  
  

• Clear warranty terms explained upfront
  
  

• Same-fault repairs fixed free of charge
  
  

Result: You take zero risk.

🧠 The Pattern We See Most

Customers who experience repeat failures usually had:

• No proper diagnosis
  
  

• No water damage treatment
  
  

• Cheap parts
  
  

• No board-level capability
  
  

• No testing or warranty
  
  

✅ Our Repair Process (Why It Works)

1. Free diagnosis – identify exact fault
   
   

2. Correct repair method chosen – component or board-level
   
   

3. Proper cleaning if needed – especially after moisture
   
   

4. OEM-quality parts installed
   
   

5. Full audio testing before return
   
   

6. Warranty provided
   
   

This process is why our audio repairs last.

💰 Pricing, Repair Time & Warranty

We believe in clear pricing, honest timeframes, and real warranties — so you know exactly what to expect before we touch your phone.

All prices below are guidelines. Final cost is confirmed after free diagnosis.

🔊 Speaker & Earpiece Repair Pricing

Repair Type

Typical Cost

Repair Time

Loudspeaker replacement (bottom speaker)

R300 – R600

1–2 hours

Earpiece speaker replacement (call speaker)

R300 – R550

1–2 hours

Both speakers replaced (combo)

R550 – R950

1–2 hours

📌 Best value: If both speakers are weak, combo replacement saves money.

🎤 Microphone Repair Pricing

Repair Type

Typical Cost

Repair Time

Microphone cleaning (blocked mic)

R150 – R250

20–30 minutes

Single microphone replacement

R300 – R550

1–2 hours

Multiple microphones / mic flex cable

R600 – R900

1–2 hours

📌 Many “mic not working” issues are simple blockages, not full replacements.

🎧 Headphone Jack / Audio Port Repair

Repair Type

Typical Cost

Repair Time

Headphone jack or port cleaning

R150 – R250

20–30 minutes

Headphone jack replacement

R400 – R700

1–2 hours

Charging port replacement (USB-C / Lightning)

R450 – R900

1–2 hours

📌 On newer phones, charging port damage affects audio.

🧠 Audio IC (Motherboard-Level) Repair

Repair Type

Typical Cost

Repair Time

Audio IC repair – Android

R850 – R1,400

2–4 hours

Audio IC repair – iPhone

R1,200 – R1,800

2–4 hours

⚠️ Advanced micro-soldering repair
📌 Often saves phones declared “unrepairable” elsewhere.

🌊 Water-Damaged Audio Repair

Repair Type

Typical Cost

Repair Time

Basic cleaning + component repair

R600 – R1,200

2–4 hours

Severe corrosion / board repair

R1,200 – R2,200

Same day / next day

📌 Time-sensitive: Best success if treated within 24–48 hours.

🧪 Diagnostic Testing

Service

Cost

Audio diagnostic testing

FREE

Complex motherboard diagnosis (no repair)

R250

Diagnosis fee if repair proceeds

Waived

📌 No guessing. No unnecessary part replacement.

⏱️ Realistic Repair Timeframes

Most audio repairs are same-day:

• Speaker or mic replacement → 1–2 hours
  
  

• Cleaning or minor fixes → 30 minutes
  
  

• Audio IC repair → 2–4 hours
  
  

• Water damage treatment → Same day or next working day
  
  

📌 You’ll be given an honest timeframe upfront — no false promises.

🛡️ Our Audio Repair Warranty

We stand behind our work with up to 6-month warranty on audio repairs.

What’s covered:

✔ Speaker replacements
✔ Microphone replacements
✔ Headphone jack & audio port repairs
✔ Audio IC repairs

What the warranty means:

• Same fault returns → we fix it free
  
  

• No labour charges
  
  

• No part charges
  
  

• No blame games
  
  

What’s not covered (industry-standard):

❌ New physical or water damage after repair
❌ Damage caused by drops after repair
❌ Liquid exposure after repair
❌ Software changes made by third-party apps

📌 All warranty terms are explained before repair begins.

💳 Payment Methods Accepted

• Cash
  
  

• Debit / Credit Card
  
  

• SnapScan
  
  

• Zapper
  
  

• EFT
  
  

✅ Why Transparent Pricing Matters

Clear pricing:

• Builds trust
  
  

• Prevents surprise costs
  
  

• Helps you decide confidently
  
  

• Reduces repair disputes
  
  

We believe honest repairs create long-term customers.

⭐ Why Customers Trust Us

Real Reviews, Proven Experience & Repairs That Last

When your phone’s sound stops working, you need more than a quick fix — you need a repair that actually lasts.

⭐ 4.8 / 5 Google Rating
Based on hundreds of verified customer reviews

📌 Most of our audio customers come from word-of-mouth and repeat visits.

🧠 Experience That Prevents Repeat Failures

We don’t guess. We diagnose.

What experience gives you:

• Correct fault identification the first time
  
  

• Fewer repeat repairs
  
  

• Long-lasting results
  
  

• No unnecessary part replacements
  
  

📌 We repair audio problems every single day — speakers, microphones, ports, and audio ICs.

🔧 Professional Tools & Repair Standards

We invest in proper tools because audio repairs require precision:

• Component-level diagnostic equipment
  
  

• Stereo microscopes for board inspection
  
  

• Ultrasonic cleaning for water damage
  
  

• Micro-soldering stations for audio IC repair
  
  

• Model-specific testing procedures
  
  

📌 This allows us to fix faults many shops simply can’t.

🧩 OEM-Quality Parts Only

We use OEM-quality or equivalent components, not cheap aftermarket parts.

Why this matters:

• Correct impedance = proper volume
  
  

• Accurate frequency response = clear sound
  
  

• Better durability over time
  
  

• Fewer comebacks
  
  

📌 Cheap parts often work briefly — then fail again.

🧪 Tested Before You Pay

Before your phone is returned, we fully test the audio system:

✔ Loudspeaker (music, ringtone, speakerphone)
✔ Earpiece (call simulation)
✔ Microphones (calls + voice recording)
✔ Headphones & Bluetooth routing
✔ Volume at all levels

📌 You only pay once the sound works properly.

🛡️ Real Warranty = Real Confidence

Every audio repair includes a 6-month warranty.

• Same fault returns → fixed free
  
  

• No hidden conditions
  
  

• Clear terms explained upfront
  
  

📌 A warranty only works if the repair was done correctly in the first place.

📍 Local, Accountable & Easy to Reach

We’re not a faceless online repair service.

• Walk-in store in Johannesburg
  
  

• Easy WhatsApp support
  
  

• Clear contact details
  
  

• Real people you can speak to
  
  

📌 If there’s ever a problem, you know exactly where to find us.

🔁 Why Customers Come Back

Most of our customers return for:

• Battery replacement
  
  

• Charging port repair
  
  

• Screen replacement
  
  

• Water damage recovery
  
  

• Family & friend referrals
  
  

📌 Trust is earned — and kept.

❓ Sound & Audio Repair 

– Frequently Asked Questions (FAQ)

❓ Why does my phone have no sound but everything else works?

This usually means the issue is audio-specific, not a full phone failure.
Common causes include:

• Blown loudspeaker or earpiece
  
  

• Blocked speaker mesh (dust or lint)
  
  

• Audio IC (sound chip) fault
  
  

• Phone stuck in headphone mode
  
  

• Water or moisture damage
  
  

📌 A proper diagnosis is required before replacing parts.

❓ Can a speaker problem affect phone calls?

Yes.
If the earpiece speaker is faulty, you won’t hear calls properly.
If the microphone is faulty, others won’t hear you.

📌 Speaker and microphone problems are often confused but are separate components.

❓ People can’t hear me on calls — is my microphone broken?

Not always.

In many cases:

• The microphone hole is blocked by lint or dust
  
  

• Water residue is affecting the mic membrane
  
  

• A secondary mic is faulty
  
  

• The audio IC is failing (if all mics stop working)
  
  

📌 We always test and clean first before replacing parts.

❓ Why is my phone’s sound very low even at maximum volume?

Low sound is usually caused by:

• Dirt or debris blocking the speaker mesh
  
  

• Water-damaged speaker membrane
  
  

• Worn or torn speaker cone
  
  

• Incorrect aftermarket speaker installed previously
  
  

📌 Cleaning or correct speaker replacement usually restores full volume.

❓ My phone shows headphones connected when nothing is plugged in — why?

This happens when:

• The headphone jack or charging port is dirty
  
  

• Internal detection pins are damaged
  
  

• Moisture caused corrosion inside the port
  
  

📌 Cleaning is tested first before replacing the port.

❓ Can water damage cause audio problems even days later?

Yes — very commonly.

Water causes corrosion, which:

• Spreads slowly
  
  

• Gets worse over time
  
  

• Can damage speakers, mics, and audio circuits
  
  

📌 Early treatment greatly increases repair success.

❓ Is audio IC (sound chip) failure repairable?

Yes.

Audio IC failure is a motherboard-level issue, but it can often be repaired using:

• Micro-soldering
  
  

• IC replacement or reballing
  
  

• Board-level circuit repair
  
  

📌 Data is not affected during this repair.

❓ Is it worth repairing audio IC problems or should I replace the phone?

In most cases, repair is far cheaper than replacement.

Audio IC repair:

• Costs a fraction of a new phone
  
  

• Preserves your data
  
  

• Extends phone life by years
  
  

📌 We’ll advise honestly if repair is not cost-effective.

❓ How long does a sound or audio repair take?

Most audio repairs are same-day:

• Cleaning → 20–30 minutes
  
  

• Speaker or mic replacement → 1–2 hours
  
  

• Audio IC repair → 2–4 hours
  
  

• Water damage treatment → Same day or next working day
  
  

📌 Timeframes are confirmed after diagnosis.

❓ Will I lose my data during audio repair?

No.

Audio repairs:

• Do not affect storage
  
  

• Do not erase data
  
  

• Do not require factory reset
  
  

📌 Your photos, apps, and messages remain safe.

❓ Do you offer a warranty on audio repairs?

Yes — all audio repairs include up to 6-month warranty.

✔ Covers the same fault
✔ No labour or part charges
✔ Clear terms explained upfront

📌 Warranty does not cover new drops or water damage after repair.

❓ Can I fix speaker or microphone problems myself?

Some minor issues (like blocked speakers) may be simple, but:

• Opening the phone risks screen or cable damage
  
  

• Water-damaged phones need professional cleaning
  
  

• Audio IC issues cannot be fixed DIY
  
  

📌 Incorrect DIY attempts often make repairs more expensive.

❓ How much does sound or audio repair cost?

Costs depend on the exact fault, but typical ranges are:

• Speaker or mic repair: R300 – R600
  
  

• Charging/audio port repair: R450 – R900
  
  

• Audio IC repair: R850 – R1,800
  
  

📌 Final pricing is confirmed after free diagnosis.

❓ What brands do you repair?

We repair audio faults on:

• iPhone (all models)
  
  

• Samsung Galaxy
  
  

• Huawei
  
  

• Xiaomi
  
  

• Oppo
  
  

• Vivo
  
  

• Nokia
  
  

• Most Android phones
  
  

📌 Availability depends on model and parts.

❓ What should I do if my phone suddenly loses sound?

1. Stop using the phone at max volume
   
   

2. Avoid charging if water exposure occurred
   
   

3. Don’t insert sharp objects into speaker holes
   
   

4. Bring it in for diagnosis as soon as possible
   
   

📌 Early action prevents permanent damage.

📞 Get Your Sound Fixed Today

Free Diagnosis • Same-Day Repair •up to 6-Month Warranty

If your phone has no sound, distorted audio, mic issues, or call problems, don’t wait — audio faults often get worse over time, especially after moisture or drops.

We make it easy, safe, and risk-free to fix.

✅ Why Act Now?

✔ Free audio diagnosis
✔ Same-day repairs on most models
✔ OEM-quality parts only
✔ Board-level repair available (audio IC)
✔ Data stays safe
✔ 6-month repair warranty

📌 No guessing. No unnecessary part replacement. No hidden costs.

🔧 What Happens When You Visit Us?

1️⃣ We diagnose the exact audio fault
2️⃣ Explain the problem in plain language
3️⃣ Confirm the repair cost upfront
4️⃣ Fix it properly — the first time
5️⃣ Fully test the sound before return

📌 You only proceed if you’re happy with the solution.

📍 Visit Our Repair Store Today

• Walk-ins welcome
  
  

• Fast turnaround
  
  

• Friendly, professional service
  
  

📌 Convenient for Johannesburg and surrounding areas.

📲 Book Your Repair or Ask a Question

👉 Call or WhatsApp us now for quick assistance
👉 Walk in for free diagnosis — no appointment needed
👉 Send us your phone model and describe the sound issue

📌 The sooner audio issues are diagnosed, the higher the success rate.

🔒 Zero-Risk Repair Promise

• Clear pricing before repair
  
  

• No data loss
  
  

• No pressure to proceed
  
  

• Warranty on all audio repairs
  
  

Your phone. Your decision. Your peace of mind.

🔊 Don’t Live With Broken Sound

Get clear calls, loud speakers, and working audio again — today.

👉 Visit us now or contact us for a free audio diagnosis

🎧 No sound, low volume, or mic not working? 

We can fix it today.

Tap below for a free quick diagnosis.

📞 Call / WhatsApp Now

🔊 Same-Day Speaker & Mic Repairs

📍 Free Diagnosis · No Fix No Fee